4/10 Fair
18 November 2024
Go elsewhere
Not good at al. The one time we wanted to enjoy our hotel we could not enjoy any of the amenities they had. Seems like they were short staffed or most staff didnt know their job duties. The pool and jacuzzi was taken over by tons of kids and there were no rules enforced. When asked for the fire pit to be turned on the employee stated "they never showed me how to work it" and then left it at that. The wifi in the room did not work and we couldnt watch anything online. Also when asking for room service one employee stated i had to go down myself to get what i needed because their staff was too busy and the kitchen stated the same when we wanted to order food
Alete
Alete, 1-night family trip
Verified Hotels.com guest review