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All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

Hotel Gracery Shinjuku

4-star4 stars
1-19-1 Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021, Japan

4-star hotel with 14 restaurants, near Robot Restaurant
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Only stayed for one night but it's in a great location. The rooms are really nice and…Nov 23, 2018
  • Nice hotel, well located, clean rooms, lovely bathroomSep 6, 2018

Hotel Gracery Shinjuku

from €102
  • Deluxe Twin w/ Breakfast Non Smoking (separate breakfast charge for 12yrs old and under)
  • Double with Breakfast, Non Smoking (separate breakfast charge for 12yrs old and under)
  • Single with Breakfast, Non-Smoking (separate breakfast charge for 12yrs old and under)
  • Superior Double with Breakfast, Non Smoking (separate BF charge for under 12yrs old)
  • Triple with Breakfast, Non Smoking (separate breakfast charge for 12yrs old and under)
  • Twin with Breakfast, Non Smoking (separate breakfast charge for 12yrs old and under)
  • Deluxe Twin Room, Non Smoking
  • Double Room, Non Smoking
  • Single Room, Non Smoking
  • Superior Double Room, Non Smoking
  • Twin Room, Non Smoking
  • Triple, Room Only, Non Smoking

What’s around Hotel Gracery Shinjuku

Landmarks

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 12 min walk
  • Tokyo Metropolitan Government Building - 17 min walk
  • Tokyo National Olympic Stadium - 32 min walk
  • Meiji Jingu Shrine - 32 min walk
  • Waseda University - 35 min walk
  • Yoyogi Park - 42 min walk
  • Robot Restaurant - 2 min walk

Getting around

  • Haneda Airport (HND) - 44 min drive
  • Seibu-Shinjuku Station - 4 min walk
  • Shin-Okubo Station - 11 min walk
  • Shinjuku Station - 13 min walk
  • Shinjuku-nishiguchi Station - 10 min walk
  • Shinjuku-sanchome Station - 10 min walk
  • Higashi-shinjuku Station - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 970 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is 11 AM
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking* on site (limited)

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 14 restaurants
  • Bar/lounge
  • Coffee shop/café
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Korean
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hotel Gracery Shinjuku’s small print

Also known as

  • Hotel Gracery Shinjuku
  • Hotel Gracery Shinjuku Tokyo
  • Hotel Gracery Shinjuku Hotel Tokyo
  • Hotel Gracery
  • Gracery Shinjuku
  • Gracery
  • Hotel Gracery Shinjuku Tokyo
  • Hotel Gracery Shinjuku Hotel

Policies

Additional fees apply to children 12 years old and younger for breakfast when sharing existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs JPY 2400 per day

Buffet breakfast is offered for an extra charge of JPY 2200 for adults and JPY 1100 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Gracery Shinjuku

  • Does Hotel Gracery Shinjuku offer free cancellation for a full refund?
    Yes, Hotel Gracery Shinjuku does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Gracery Shinjuku currently open?
    The property is closed between August 01 and August 31.
  • What are the cleanliness and hygiene measures currently in place at Hotel Gracery Shinjuku?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Gracery Shinjuku?
    Yes. Self parking costs JPY 2400 per day. Parking spots may be limited.
  • Are pets allowed at Hotel Gracery Shinjuku?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel Gracery Shinjuku?
    You can check in from 2 PM to 2 AM. Check-out time is 11 AM.
  • Are there restaurants at or near Hotel Gracery Shinjuku?
    Yes, there are 14 onsite restaurants. Nearby restaurants include Blackhole (3-min walk), Shionzushi (3-min walk), and Yanbaru (4-min walk).

Recent reviews

Fabulous 8.8 From 4,798 reviews

Exceptional 10.0
Frank
Excellent hotel in great location. Staff very welcoming, breakfast worth having,
Frank, ieBusiness trip
Good 6.0
Too Small to Enjoy Great Location, Staff, Service
Good Service, Clean Rooms, Great Location... but the rooms are SO SMALL. I knew we were going to Tokyo and therefore we would be in tight quarters. We've traveled to several cities internationally... this was the SMALLEST by a wide margin. It was compounded by the fact that there was no storage room. Our stint in Tokyo was part of a two week trip (in winter, so more layers of clothes), so we had several bags. Not enough room to leave any of the bags on the floor... so we started unpacking. But when we unpacked, we quickly realized there is nowhere to put your stuff! They don't have drawers or cabinets anywhere. So I had all my clothes piled on the windowsill. My husband piled his clothes on the desk. When stuck in a tiny room, having all of your belongings in piles all around you really makes things seem even smaller. Then trying to find what you're looking for is difficult... it was just unnecessarily frustrating. There was also very little counter space in the bathroom. I ended up doing my hair and makeup sitting on the floor in front of the full length mirror in the entryway. I If I visited Tokyo again, I would not stay here. It's unfortunate because the staff was great and the location was convenient. But because of the tiny rooms and no storage, I've never been happier to pack up my bags and move on to the next hotel.
Holly, us5 night trip
Exceptional 10.0
Great hotel
Hotel is in the heart of Shinjuku. Godzilla is a great extra piece to the hotel but it doesn't take over the hotel (unless you stay in the godzilla room). The pillows in the gracery properties is not the normal style pillows you'll find in US based hotels so if you need a firm/reg pillow, bring your own.
Amy, us3 night trip
Exceptional 10.0
good location, good customer services.
Yung, hk1 night trip with friends
Very Good 8.0
Room cleaning
The cleaner has not clean my room properly. Also, they forgot to wash my used cups.
Kwok Ho, hk7 night family trip
Good 6.0
اسوء فندق the worst hotel
The hotel like 2 star not 4 star, alote of thing they lose it, I don’t recommend any one to stay on it, the bed too small and too old, the room too fits I don’t like it and I hope to not try like this hotel ! All the customers they stay in the lobby because of the bad rooms ! الفندق فاشل الغرف فوق المتخيل صغيره والاسره صغيره جداً وقديمه وغير مريحه !!!! الغرفه سيئة لابعد الحدود !!!! لا انصح بالحجز به ،، وجميع النزلاء باللوبي جالسون لسوء الغرفه !!
Anfal, as6 night family trip
Very Good 8.0
Location is good but the breakfast can improve
Marza, hk4 night trip
Exceptional 10.0
Great Place to stay
Amazing Place to stay . Very Clean .
Greggy, id1 night trip
Exceptional 10.0
excellent location
excellent location, fast responses and staff are very frienfly
HSIAO LIN, hk4 night family trip
Good 6.0
Good location only - close to Shinjuku station
Housekeeping services does not meet with our satisfaction. We sticked the ‘clean room tag’ on the door but the bed was not done properly. They did not touch our bed but just placed the blanket covered the whole bed. Pillows were still in the middle of the bed..... The shower head was out of control. It cannot be stood in the central area when taking shower. The shower head keeps moving/facing the wall and you have to hold it when washing.
Yonnie S F, ca4 night family trip

Hotel Gracery Shinjuku

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