Skip to main content.
All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Elegant Suites Westlake

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • DVD player
10B Dang Thai Mai Street, Tay Ho District, Hanoi, Vietnam

Luxury apartment with fireplace, near Syrena Shopping Center
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Playground on site
    • DVD player
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • It had all that I needed and the quality was good.Nov 14, 2020
  • Better lighting in the apartment bathrooms. Difficult to do hair or shave.Mar 13, 2020

Elegant Suites Westlake

from €70
  • Studio, Garden View
  • Apartment, 1 Bedroom, Garden View
  • Apartment, 2 Bedrooms, Garden View
  • Apartment, 3 Bedrooms
  • Apartment, 4 Bedrooms, Lake View

What’s around Elegant Suites Westlake

Landmarks

  • In Quảng An
  • Syrena Shopping Center - 7 min walk
  • West Lake - 8 min walk
  • Tran Quoc Pagoda - 36 min walk
  • Presidential Palace - 2.6 mi / 4.1 km
  • Ta Hien Street - 3.2 mi / 5.2 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 31 min drive
  • Hanoi Long Bien Station - 14 min drive
  • Hanoi Railway Station - 19 min drive
  • Hanoi Gia Lam Station - 29 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Size

  • 135 apartments
  • Arranged over 16 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets stay free

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

  • Train station pick-up*

Parking

  • Onsite extended parking (fees apply)

Offsite

  • Free area shuttle within 5 km

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, French, Vietnamese.

At the aparthotel

Food and drink
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Playground on site
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • Vietnamese

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Fireplace
  • Individually decorated
  • Separate dining area
  • Number of living rooms
  • Balcony
Freshen up
  • Second bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Camellia - This restaurant serves breakfast, lunch, and dinner.

Elegant Suites Westlake’s small print

Also known as

  • Elegant Suites Westlake Aparthotel Hanoi
  • Elegant Suites Westlake Aparthotel Hanoi
  • Elegant Suites Westlake Aparthotel
  • Elegant Suites Westlake Hanoi
  • Elegant Suites Westlake
  • Elegant Suites Westlake Hanoi
  • Elegant Suites Westlake Aparthotel

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

Extended parking is available for an extra charge

Rollaway beds are available for USD 25.0 per night

Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Elegant Suites Westlake

  • Does Elegant Suites Westlake offer free cancellation for a full refund?
    Yes, Elegant Suites Westlake does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Elegant Suites Westlake?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Elegant Suites Westlake?
    Yes, there's extended parking on site (charges apply).
  • Is there a pool at Elegant Suites Westlake?
    Yes, there's a seasonal outdoor pool and a children's pool.
  • Are pets allowed at Elegant Suites Westlake?
    Yes, pets are welcome.
  • What are the check-in and check-out times at Elegant Suites Westlake?
    You can check in from 2 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability).
  • Are there restaurants at or near Elegant Suites Westlake?
    Yes, there's an onsite restaurant, Camellia. Nearby restaurants include Le Jardin - French Bistro (6-min walk), Con heo beo (7-min walk), and Nan N Kabab Halal Restaurant (8-min walk).
  • Is airport shuttle service offered by Elegant Suites Westlake?
    Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
  • What is there to do near Elegant Suites Westlake?
    Recommended spots to visit include Syrena Shopping Center (7-min walk) and West Lake (8-min walk), along with Tran Quoc Pagoda (1.9 mi) and Presidential Palace (2.6 mi).

Recent reviews

Superb 9.0 From 222 reviews

Very Good 8.0
Comfortable stay!
ie1 night family trip
Exceptional 10.0
Nice, clean, professional and very suitable for family with kids. Used gym and pool few times, was really good and clean.
Potay, au2 night family trip
Good 6.0
The property outlook is nice but it is rather old and showering and bathing facilities are not in modern.
hk1 night family trip
Exceptional 10.0
Great hotel and space. Good staff and location.room had everyhting I needed and good views. Food was also of a very high standard.
Ian, au5 night family trip
Very Good 8.0
Location was excellent, staff were very friendly. Clean rooms and tasty breakfast!
AlRiyami, gb7 night trip with friends
Exceptional 10.0
Fantastic Apartment Hotel...
If you are staying in Hanoi for a week or more and need yet you don’t want to stay in the city centre, but close to it, then this apartment, complete with washing machine and dryer and a fitted kitchen then this apartment and location is perfect. We only stayed one night before heading to the airport to fly home, but what a lovely apartment. Everyone was so nice and helpful and location was superb, the pub and restaurant was directly opposite! Great! I would stay there again and it comes highly recommended...
Jill, gb1 night trip
Exceptional 10.0
Elegant Suites is modern, well kept and easily accessible. The faciities are excelent as are the team who run it led by David and Jenny
gb15 night romance trip
Very Good 8.0
I loved this property , it was in a lovely quiet area but near enough to visit all the sites. The room was very spacious with 2 bathrooms, one with a bath and a shower room. The place is Elegant in name and surroundings. The only disappointment was our last evening as we had told reception that we wanted to dine in the restaurant for our 'Farewell Dinner:'. As we had checked out and arranged suitcase storage because our flight was at 1.35 AM .We had a lovely last meal in the restaurant and it was of the highest standard. I would return if coming to Hanoi again t I found the staff gracious & helpful
gb3 night romance trip
Exceptional 10.0
The property was very clean. I wish they had a better gym facility.
Bigmak, ca1 night trip with friends
Exceptional 10.0
Good service, welcoming reception staff, relax atmosphere. We wish the breakfast buffet had more varieties of food and menu changed at least every couple days.
Bigmak, ca3 night trip with friends

Elegant Suites Westlake