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Moose Hotel And Suites

4.0 star property
Mountain hotel with spa, near Banff Centre for Arts and Creativity

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Photo gallery for Moose Hotel And Suites

Indoor pool
Lobby sitting area
Rooftop 1 Bedroom Suite
Front of property – evening/night
Lobby lounge
Immerse yourself in the heart of Downtown District at Moose Hotel And Suites, where upscale comforts meet outdoor adventure. Unwind with a spa treatment, stay active at the gym or indoor pool, and enjoy family-friendly amenities that have impressed previous guests.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and 2 hot tubs
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Room service
  • Massage/treatment rooms
  • 24-hour business centre

For families (6)

  • Children stay free
  • Fridge
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is €377
includes taxes & fees
27 May - 28 May

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About the area

Map
345 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 2 min walk - 0.3 km
  • Banff Centre for Arts and Creativity - 11 min walk - 0.9 km
  • Tunnel Mountain - 4 min drive - 1.8 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.3 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 8 min walk

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬3 min walk
  • ‪Park Distillery - ‬4 min walk
  • ‪Cedar House Investments Ltd - ‬4 min walk

About this property

Moose Hotel And Suites

When you stay at Moose Hotel And Suites, you'll be in a fantastic location, only a five-minute walk from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. You can grab a bite to eat at the restaurant and visit the spa to be pampered with body wraps or manicures and pedicures. There's an indoor pool and a bar/lounge, and in-room conveniences include dryers and fridges. Fellow travellers say great things about the pool and helpful staff.

Languages

English, French

At a glance

DONE

Hotel size

    • 174 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski passes
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Canoeing nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (2000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Fitness centre
  • An indoor pool
  • Bike parking
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Alarm clock
  • Premium bedding

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Meadow Spa + Pools has 9 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15 to 25 for adults and CAD 15 to 25 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites offer free cancellation for a full refund?

Yes, Moose Hotel And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moose Hotel And Suites?

Yes, there's an indoor pool.

Are pets allowed at Moose Hotel And Suites?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Moose Hotel And Suites?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Moose Hotel And Suites?

Check-in start time: 4 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Moose Hotel And Suites and nearby?

During the winter, enjoy nearby recreation such as ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Moose Hotel And Suites also has an indoor pool and a sauna, as well as a fitness centre.

Are there restaurants at or near Moose Hotel And Suites?

Yes, there's an on-site restaurant.

What's the area around Moose Hotel And Suites like?

Moose Hotel And Suites is in Downtown District, a short 8-minute walk from Banff Station and 11 minutes' walk from Banff Centre for Arts and Creativity. Travellers say that the local area is very central close to public transit.

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Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Hot Tub
View
Restaurant
Amenities
Lobby
Bed
Mountain

What guests liked

  • The rooftop hot tubs offered a fantastic experience with great views and were a highlight of the stay. (283 reviews)
  • The rooftop hot tubs and spa were a highlight, offering stunning views and a relaxing experience. (85 reviews)
  • The rooftop hot pools and hot tubs were a highlight, offering a great view and a relaxing experience. (82 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The hotel was great. Great location and facilities
Kate, 11-night trip

10/10 Exceptional

Great place to stay in Banff

Clean with a very comfortable bed, reasonable sized room, with a great location close to town centre, enjoyed the sauna and spa facilities and luggage storage after checking out. Staff very friendly.
Paul, 2-night trip

10/10 Exceptional

Best hotel

Best hotel I have ever stayed at - gorgeous
Amanda, 3-night trip

10/10 Exceptional

The hotel was nice and comfortable, the staff was very helpful and friendly
Raja, 3-night trip

10/10 Exceptional

It was a superb stay. The front desk is extremely helpful. Amelia went out of her way to assure we knew where everything was. They even booked the gondola for us right on site and gave us free bus transfers! Great place.
Patrick, 1-night trip

10/10 Exceptional

Moose hotel review

It was amazing and excellent service
Lesley, 5-night trip

10/10 Exceptional

Really attractive and comfortable rooms close to downtown Banff.
Matt, 2-night trip

10/10 Exceptional

Great place to stay if visiting Banff area.
Kurt, 1-night trip

10/10 Exceptional

Excellent hotel and great location.

Excellent hotel with comfortable rooms at an outstanding location. Service and staff were great. Easy access to the bus for skiing and a good restaurant (only ate breakfast though they serve all meals). Definitely would return!
Randall, 5-night trip

10/10 Exceptional

Great location, great service and clean room!

Great Stay with or without kids. Solid pool and hot tub, great service, clean room and a 2-5 min walk to the heart of downtown. While just being away from all the noise at night. You can’t ask for more. Will stay again without hesitation.
Norman Frederick, 2-night trip

10/10 Exceptional

Family ski trip

Excellent place to stay while skiing
andrew, 4-night trip

10/10 Exceptional

Love this hotel, location, restaurant and hot tubs
Stacey, 1-night trip

10/10 Exceptional

Great, location and staff
Kermit, 2-night trip

10/10 Exceptional

Perfection

We loved this hotel. Its just so cozy and within 1 block from the hub of downtown. This is our 3rd time staying here and its just so right.
dave, 4-night trip

10/10 Exceptional

Great hotel great location
Thomas, 7-night trip

10/10 Exceptional

It was a perfect stay!
paola, 3-night trip

10/10 Exceptional

Great hotel and staff
vanessa, 4-night trip

10/10 Exceptional

It was dreamy and exactly what we needed for a restful getaway.
Amanda, 3-night trip

10/10 Exceptional

Always the place I stay! Great staff and accommodations
Patrick, 2-night trip

10/10 Exceptional

Great property, very convenient to restaurants, excellent underground parking and the hot tubs on the roof are amazing after a long day of hiking
Krista, 3-night trip

10/10 Exceptional

Beautiful place. Hot tubs were great as well
Mike, 2-night trip

10/10 Exceptional

Amazing property and location!!
Stephanie, 1-night trip

10/10 Exceptional

Very cool hotel right on Banff Ave, feels like more of a wood cabin then a modern hotel which is unique!
Luke, 1-night trip

8/10 Very good

Great family spot
Michael, 1-night trip

10/10 Exceptional

Nice hotel and clean
Marie, 1-night trip