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Lotte Hotel Hanoi

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Ho Chi Minh Mausoleum

Choose dates to view prices

Photo gallery for Lotte Hotel Hanoi

Indoor pool, outdoor pool
Royal Suite, 1 King Bed
Exterior
2 bars/lounges, cocktail bar
View from property

Reviews

9.4 out of 10
Exceptional
In the heart of Hanoi, Lotte Hotel Hanoi offers a luxurious retreat with 2 bars, an indoor and outdoor pool, and Evian spa for massages. Savor breakfast at one of the 4 restaurants or stay connected with free in-room WiFi. The hotel's helpful staff has impressed previous guests.

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Hot tub
  • 24-hour room service
  • Room service
  • Business centre
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate bath and shower
  • Separate bedroom
  • Television
  • Daily housekeeping
The current price is €111
includes taxes & fees
9 May - 10 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
Designer toiletries
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room

Junior Twin Room

Junior Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
Designer toiletries
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room (Club )

1 bedroom, minibar, in-room safe, desk

Junior Twin Room (Club )

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
Designer toiletries
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

View from room

Deluxe Suite

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, minibar, in-room safe, desk

Premier Suite

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club )

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Club)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Club)

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
Designer toiletries
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Club )

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
Designer toiletries
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

InterContinental Hanoi Landmark72 by IHG

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.6 out of 10, Exceptional, 598 reviews
The price is €110
includes taxes & fees
31 May - 1 Jun
InterContinental Hanoi Landmark72 by IHG
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About the area

Map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi

What's nearby

  • Lotte Center Hanoi - 4 min walk - 0.3 km
  • West Lake - 20 min walk - 1.7 km
  • Ho Chi Minh Mausoleum - 3 min drive - 3.1 km
  • Hoan Kiem Lake - 6 min drive - 4.7 km
  • Hanoi Old Town Night Market - 6 min drive - 4.8 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 31 min drive
  • Hanoi Railway Station - 11 min drive
  • Hanoi Long Bien Station - 15 min drive
  • Ga Thuong Tin Station - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Delica-Hans - ‬1 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Shogun - ‬1 min walk

About this property

Lotte Hotel Hanoi

Lotte Hotel Hanoi puts you a short five-minute drive from West Lake and Ho Chi Minh Mausoleum. Guests can visit the spa to be pampered with massages or manicures and pedicures, and Grill 63, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and an outdoor pool. Fellow travellers like the helpful staff and overall property condition.

Languages

English, Korean, Vietnamese

At a glance

DONE

Hotel size

    • 318 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Basketball

Working away

  • Business centre
  • Conference space (13870 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Room amenities

Be entertained

  • 48-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

Dining

Grill 63 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Red River – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Tim Ho Wan – This restaurant specialises in dim sum.
Top of Hanoi – On-site brasserie. Guests can enjoy drinks at the bar.
Pharaohs – This cocktail bar only serves light fare.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1474200 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for VND 822500.0 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does Lotte Hotel Hanoi offer free cancellation for a full refund?

Yes, Lotte Hotel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lotte Hotel Hanoi?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Lotte Hotel Hanoi?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Lotte Hotel Hanoi?

Yes, there's free self parking.

Is an airport shuttle service offered by Lotte Hotel Hanoi?

Yes, an airport shuttle is available. The charge is VND 1474200 per vehicle one-way.

What are the check-in and check-out times at Lotte Hotel Hanoi?

You can check in starting at 3:00 PM. Check-out time is noon.

What is there to do at Lotte Hotel Hanoi and nearby?

On-site recreation at Lotte Hotel Hanoi includes basketball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Lotte Hotel Hanoi also has 2 bars and an outdoor pool, as well as a sauna and a health club.

Are there restaurants at or near Lotte Hotel Hanoi?

Yes, there are 4 on-site restaurants, featuring Chinese cuisine.

What's the area around Lotte Hotel Hanoi like?

Lotte Hotel Hanoi is a short 20-minute walk from West Lake and 4 minutes' walk from Lotte Center Hanoi.

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Lotte Hotel Hanoi Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
View
Breakfast
Food
Restaurant
Amenities
Luggage
Bar

What guests liked

  • The gym was spacious, well-equipped, and well-maintained with regular cleaning. (3 reviews)
  • The breakfast buffet offered a great variety and each item was delicious. (6 reviews)
  • The property's restaurants and bars are very nice and offer good value. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very nice and convenient hotel
Trac, 3-night trip

10/10 Exceptional

Great hotel with good restaurants and nice staff
Mhd, 2-night trip

10/10 Exceptional

Excellent hotel
Jong, 1-night trip

10/10 Exceptional

Totally was good and food was delicious
Monica, 1-night trip

10/10 Exceptional

Good hospitality
Wai Yee, 5-night trip

10/10 Exceptional

Nice hotel. We love spa and sauna in the hotel.
Van Hoa, 4-night trip

10/10 Exceptional

Always satisfied, highly recommended!
Feng, 2-night trip

10/10 Exceptional

Hotel is beside a mall with lots of high end pastries and food.
Prem, 3-night trip

10/10 Exceptional

Great location and rich experience
Takashi, 1-night trip

10/10 Exceptional

Love this place.
Ik, 3-night trip

10/10 Exceptional

Great hotel. Loved our stay here
Dharmesh, 2-night trip

10/10 Exceptional

It was so Lovely . Great in everything.
TEBNOMA DAVID, 2-night trip

10/10 Exceptional

One of the best hotels I have stayed in! Rooftop is so fun!
Samantha, 2-night trip

10/10 Exceptional

Perfect experience
Ranjani, 3-night trip

10/10 Exceptional

Very big spaces and convenient setting in the room , clean and beautiful . Buffet is excellent
Jong, 1-night trip

10/10 Exceptional

Breakfast was great. Rooms are comfortable. Safe wasnt working though.
1-night trip

10/10 Exceptional

Amazing hotel. Easily the most attentive and welcoming staff I've ever known. Facilities are exceptional and well maintained. We absolutely loved it. Only downsides: Pharoah bar singer was so loud we couldn't speak to each other, had to leave straight away.
Adam, 7-night trip

10/10 Exceptional

Beautiful property with many dining options and a beautiful roof-top bar. It is a little far from Hanoi Old Quarter, so grab is the way to go. Prices are pretty expensive compare to local prices, so be prepared to pay U.S. prices, but otherwise, amazing hotel.
Hiep, 4-night trip

10/10 Exceptional

Great service, great room
lee, 2-night trip

10/10 Exceptional

Good

Hotel is very good, comfortable, clean and quiet
Yuen Ling Ivy, 1-night trip

10/10 Exceptional

Nice hotel and nice location. Plus shopping center at ground level.
Gilles, 4-night trip

10/10 Exceptional

Fitness center and spacious rooms
michael, 2-night trip

10/10 Exceptional

Bit expensive but will come back.
Jenny, 1-night trip

10/10 Exceptional

The property was walking distance of where I had to go. There is shopping and grocery at proximity. You can find restaurants in the surroundings
Martine, 6-night trip

10/10 Exceptional

Just Great
Denis Luc, 2-night trip