Stayed 4 nights in this hotel in June with great seaview and balcony. The hotel is right on the beach so excellent location but nothing else around the place, at least 10mins walk to any town or shops. It is very new hotel so everything is excellent condition. However...
The place is ran by a team of inexperienced staff, especially in the few in-house restaurants and the Horizon Club Lounge. Restaurant staff appears to be day-dreaming on the job with long waiting time for food and just walking around without any attention to the customers. During our times in the restaurant, many people complained. Prices are reasonable.
The room is actually very good, clean and bright. However the controller unit for the TV is actually hidden in the back of the set, which is all good and well, EXCEPT the sensor for the REMOTE is also on the controller unit. To change the TV channel you will need to aim and point the remote from the side into back of the TV set. This is not ideal when you are watching TV on the bed!!
The breakfast in the Horizon lounge is fell far sort of our expectation with long wait for food and lack of choices available. The staff in the lounge are friendly.
The water temp in the shower is not constant and can expect HOT, V HOT, WARM, COLD during your shower time.
Overall is the best hotel in Qinhuangdao but I suggest ALOT more staff training required, especially in the restaurants!!
Finally, leave quite a lot of time as the checkout took almost 20 mins!!! REALLY?