Hotel Aquarion Family & Friends

Photo gallery for Hotel Aquarion Family & Friends

Primary image
Indoor pool
Aqua centre
Outdoor pool
LCD TV

Overview of Hotel Aquarion Family & Friends

Hotel Aquarion Family & Friends

4.0 star property
Mountain hotel in Zakopane with spa and restaurant

9.4/10 Exceptional

91 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is €105
Price available on 04/09/2022
Map
ul. Jagiellonska 29, Zakopane, Lesser Poland Voivodeship, 34-500
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • Room service
  • Business centre
  • Terrace
For families
  • Playground on site
  • Private bathroom
  • Television
  • Terrace
  • Lift
  • Minibar
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Poprad (TAT-Poprad - Tatry) - 71 min drive
  • Krakow (KRK-John Paul II - Balice) - 93 min drive
  • Zakopane Station - 8 min walk
  • Nowy Targ Station - 26 min drive
  • Tatranska Lomnica Station - 57 min drive

About this property

Hotel Aquarion Family & Friends

When visiting Zakopane, Hotel Aquarion Family & Friends is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials or body scrubs. A poolside bar, a fitness centre and a sauna are other highlights at this upmarket hotel. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 136 rooms

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • On-site self-parking (PLN 40 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Playground

What to do

  • Skiing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Polish

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired Internet

More

  • Housekeeping (on request)
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments.

The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 90 per person (approximately)

Children & extra beds

  • Rollaway beds are available for PLN 100.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 60 per pet, per day

Parking

  • Self-parking costs PLN 40 per day
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and through room service.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Aquarion
Aquarion Family & Friends
Hotel Aquarion Family Friends
Hotel Aquarion Family & Friends Hotel
Hotel Aquarion Family & Friends Zakopane
Hotel Aquarion Family & Friends Hotel Zakopane

Frequently asked questions

Is Hotel Aquarion Family & Friends currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Hotel Aquarion Family & Friends?
As of 16 August 2022, prices found for a 1-night stay for 2 adults at Hotel Aquarion Family & Friends on 4 September 2022 start from €105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Aquarion Family & Friends offer free cancellation for a full refund?
Yes, Hotel Aquarion Family & Friends does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Aquarion Family & Friends?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Aquarion Family & Friends?
Yes, pets are welcome. There's a charge of PLN 60 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Aquarion Family & Friends?
Yes. Self-parking costs PLN 40 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Aquarion Family & Friends?
You can check in starting at 4 PM. Check-out time is 11 AM. Express check-in is available.
What is there to do at Hotel Aquarion Family & Friends and nearby?
Have fun with nearby winter activities such as skiing. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
Are there restaurants at or near Hotel Aquarion Family & Friends?
Yes, there's an on-site restaurant. Nearby restaurants include Czikago (6-min walk), PaPaj Pizza (6-min walk) and Watra (8-min walk).
What's the area around Hotel Aquarion Family & Friends like?
Hotel Aquarion Family & Friends is a short 8-minute walk from Zakopane Station and 10 minutes' walk from Krupowki Street.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.3/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Fantastic stay
Absolutely stunning hotel, spoiled for choice of activities. Breakfast amazing with plenty option's suitable for everyone. Strongly recommend spa, Paulina was a star of it.
Elzbieta, 2-night trip
Verified Hotels.com guest review

6/10 Good

Very nice room, clean, friendly helpful staff. However duvet is way too thin for the mountain climate, heating doesn't do much, beds aren't comfortable neither uncomfortable, feels like sleeping on the sofa. Despite of the overall great wheelchair accessibility saunas are 9steps up and too small to fit in, next door aquapark is accessible only if one is able to walk. The breakfast had lots of choice unfortunately substandard in quality.
Katarzyna, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staff, good room and the food is outstanding
David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel! The beds were very comfortable and the rooms very clean. Great choice for breakfast. Only a short walk from Krupowki.
Laura, 4-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Jose Carlos, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Damnearn, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Victor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean nice modern delicious breakfast walkable good price comparing to facilities
mubarak, 1-night trip
Verified Expedia guest review

6/10 Good

The hotel takes pride in being connected with the aquapark and I would say this is it's biggest strong point. Other than that the 4 stars were not really to my taste (I'd rate it at 3 stars), the bathroom is new and modern, but the room itself was rather small and focused on traditional Polish elements and I guess it's a matter of taste if you like them or not. The breakfast was ok, not amazing but ok, however the absurd part was having to wear a mask while picking up your food, which makes no sense, cause once you start eating the mask is automatically removed, but they were super strict on enforcing this rule, which is absolutely ridiculous (probably the fault of the authorities). Overall I would not stay again because of the price/quality ratio and the absurd mask rule... Kudos to the young receptionist who was very friendly, warm and welcoming and took the time to explain every single detail.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wow!
Wow! I can’t say enough good things about Hotel Acquarion! It’s within walking distance to the town center as well as the bus station. It’s proximity to the water park is supreme. The hotel itself and our junior suite was immaculate, state of the art with amazing views of the mountains outside our wrap around balcony. Wow! And the complimentary breakfast?! Nothing basic or continental about it! So many options and so many gourmet touches. I could have eaten there all day! We cannot wait to come back again!
Carolina, 1-night family trip
Verified Hotels.com guest review