Bournemouth (BOH-Bournemouth Intl.) - 11 min drive
Southampton (SOU) - 41 min drive
Bournemouth Station - 4 min drive
Branksome Station - 7 min drive
Pokesdown for Boscombe Station - 7 min drive
Restaurants
Brewhouse & Kitchen - 4 min walk
Pasa Too - 3 min walk
The Hop Inn - 6 min walk
Smokin' Aces - Cocktail Bar & Whiskey Lounge - 5 min walk
Jungle Café Bournemouth - 3 min walk
About this property
New Westcliff Hotel
At New Westcliff Hotel, you'll be within a 15-minute drive of Bournemouth Beach and Poole Harbour. Guests can take a dip in the indoor pool or grab a bite to eat at Breakfast Buffet, which serves breakfast. Other highlights at this Victorian hotel include a bar/lounge, a hot tub and a sauna.
Languages
English, French, Hungarian, Portuguese, Spanish
At a glance
Hotel size
53 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
On-site self-parking (GBP 10 per day)
On-site extended parking (GBP 10 per day)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 6:00 AM–9:00 AM
Restaurant
Bar/lounge
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Golfing nearby
Working away
Meeting room
Services
Front desk (limited hours)
Tour/ticket assistance
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Television in common areas
An indoor pool
Hot tub
Sauna
Victorian architecture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
More
Housekeeping (on request)
Energy-saving switches
Special features
Dining
Breakfast Buffet – This buffet restaurant only serves breakfast. Reservations are required.
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately GBP 8.50 for adults and GBP 8.50 for children
Parking
Self-parking costs GBP 10 per day
Extended parking costs GBP 10 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
New Westcliff Hotel Bournemouth
New Westcliff Hotel
New Westcliff Bournemouth
New Westcliff
Bournemouth Hotel Westcliff
Hotel New Westcliff
New Westcliff Hotel Hotel
New Westcliff Hotel Bournemouth
New Westcliff Hotel Hotel Bournemouth
Frequently asked questions
Is there a pool at New Westcliff Hotel?
Yes, there's an indoor pool.
Are pets allowed at New Westcliff Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at New Westcliff Hotel?
Yes. Self-parking costs GBP 10 per day. Extended parking costs GBP 10 per day.
What are the check-in and check-out times at New Westcliff Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at New Westcliff Hotel and nearby?
New Westcliff Hotel has an indoor pool and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near New Westcliff Hotel?
Yes, there's an on-site restaurant, Breakfast Buffet.
What's the area around New Westcliff Hotel like?
New Westcliff Hotel is a short 11-minute walk from Bournemouth Beach and 11 minutes' walk from Bournemouth International Centre.
New Westcliff Hotel Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very good
29 September 2021
Christine
Christine, 2-night trip
Verified Hotels.com guest review
2/10 Poor
27 September 2021
3 night stay
The reception was ok. Cleanliness ok
Bed comfort Zero
Bathroom Area Zero
General atmosphere Zero.
Only food available a Breakfast box by the door.
Left after one night and had to pay to stay in another hotel
Hotel near by provide good service and Evening meal plus cooked breakfast at just a small amount more than the Westcliffe.
Cost me an additional £500.
Covid Excuse does not apply as I have stayed in 4 hotels in Devon and Cornwall all providing good service and Food.
Only worth £40 per night if you did not want to eat and sleep.
Would not recommend it to Anyone
Clive
Clive, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
17 September 2021
Nice Hotel, good location
Outside appearance
Matthew
Matthew, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
14 September 2021
Shahnam
Shahnam, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
12 September 2021
Good overall
Lovely stay but a few downsides. hot in the room and little air flow when windows were open. Bed was very comfy and it was very clean but water pressure in shower was not very strong.
We ordered breakfast which was around £7 but it didn’t meet our expectations as most of it was packaged sugary food.
The pool, sauna and jacuzzi was a real highlight, and booking a slot to ourselves was easy.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2021
Madalin
Madalin, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
5 September 2021
Mohammad
Mohammad, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 September 2021
Jason
Jason, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 September 2021
I think it should be cheaper as they don’t do anything for you no cleaning ect
Leigh
Leigh, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 September 2021
Great Staff
At first we found all the extra rules quite frustrating (Only 1 hour in the pool at allocates time, no left luggage, no late check out etc) but I have to say the manager really made up for it and was so kind and accommodating and let my kids use the cinema even after we checked out. He made us feel very welcome and for this reason we were happy overall.
Dahlia
Dahlia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 August 2021
The man on front of house has fantastic customer service skills. Nothing was a problem to him and he was alway's willing to help.
Mark
Mark, 2-night family trip
Verified Expedia guest review
8/10 Very good
31 August 2021
Lloyds
Lloyds, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 August 2021
Relaxing trip.
It was a very good relaxing trip. So close to the beach and facilities which were all within walking distance.
The use of the pool, sauna and jacuzzi was an added plus and helped us to relax even more.
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
28 August 2021
Taner
Taner, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 August 2021
Was fine for a 1 night.
Short walk to the beech and town
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 August 2021
Quaint and clean, C19 changes worked well, reception desk very helpful, would be nice to have luggage storage as check out is early (the beach is near!!!)
Anthony
Anthony, 3-night trip
Verified Hotels.com guest review
6/10 Good
24 August 2021
June
June, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
23 August 2021
Avoid this hotel
Hotel very poor. Bedroom small and cramped, same with the bathroom. Hot water non existent at peak times in the morning and evening. Continental breakfast served in a box. Very basic and charged £8 but items in the box came with prices on and tbd cost was just over £3
David
David, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
20 August 2021
Avoid!!
Avoid room 14!!!
I am extremely disappointed having contacted the hotel on two separate occasions and have still not had a response!
Rather than write a poor review, I thought I would speak to the lady on the desk to raise my concerns. This has been quite an unpleasant stay for a few reasons -
The standard of cleaning in room was terrible even after I addressed this on arrival, the room got hoovered but it still needed cleaning especially around places that needed a pipe to clean the area!
The bathroom shower tray was absolutely filthy!
Additionally, we didn’t get much sleep at all, due to the bed being so uncomfortable; the springs stick out and so we had to sleep on top of the duvet but also the bed tilts when lying close to the left side by the window!
The hair dryer has no safety guard on it and when I dried my hair, I got all my hair sucked into the back and had to cut it out!! I went to the reception desk to ask for a replacement so I could dry my hair after swimming and they said I had to wait for house keeping to arrive but we were checking out so I couldn’t dry it!
Also the jacuzzi had scum all around it. When I raised these these concerns I was just told sorry! This wasn’t good enough; the manager wasn’t there to speak too!
I would never return or recommend this hotel!
Alison
Alison, 1-night trip
Verified Hotels.com guest review
4/10 Fair
17 August 2021
Non family friendly room more for travellers wanting to stay in shelter.
Sabeya
Sabeya, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 August 2021
July 2021
I enjoyed the facilities at the New Westcliff Hotel. It was great to have an hour use of the swimming pool all to myself. There is a jacuzzi and sauna though I did not have time to use either.
The reception staff are amiable, and I spoke to Mark on several occasions. He was pleasant, easy to approach, and helpful.
There was plenty to do in Bournemouth and I took advantage of the hotel's central location. I would happily stay again. However, a single room is quite tight and lacks space. Not very much that can be done about the single rooms I presume, but it is a comment I would make that other hotels tend to have more rooms around the area of the bed and space to walk around.
Thank you for the overall positive experience.
Andy
Andy, 4-night trip
Verified Hotels.com guest review
2/10 Poor
29 July 2021
Stay away.
Check in was the only neutral part of this experience.
The room was a box, room 8. I could touch both walls with out stretching. the decor was old. This I can put up with.
What I do object to is the state of the bed. This had a broken base, leaving a plank of wood across the bed as the only real support for the mattress.
Wayne
Wayne, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
29 July 2021
Family room at New Westcliff Hotel
It was a good stay with what to expect as Covid restriction still followed. Close to the beach and walking distance with breakfast pre packed.
Mohammed
Mohammed, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
28 July 2021
Not again
Unfriendly staff…
Not felt welcomed…
Unpleasant room..
Not as big as stated..
Bad quality beds..
Tiny little shower…
No air condition or fan
Extremely poor quality box breakfast
Not value for money at all.