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The Highlands at Sugar

3.0 star property
Family-friendly apartment with indoor pool, near Sugar Mountain Resort

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Photo gallery for The Highlands at Sugar

Fridge, microwave, oven, stovetop
Separate bathtub and shower, free toiletries, hair dryer, towels
Flat-screen TV, fireplace, DVD player
Balcony
Property grounds
The Highlands at Sugar offers a great location, putting you within a 15-minute walk of Sugar Mountain Resort. You can get a workout in at the fitness centre, or take a dip in the indoor pool. Apartments feature bonuses such as kitchens and washers/dryers, along with fireplaces and balconies. Fellow travellers say great things about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry facilities
  • Refrigerator
  • Kitchen
  • Pool
  • Gym
  • Free parking

Main amenities (12)

  • 57 smoke-free apartments
  • Indoor pool
  • Fitness centre
  • Hot tub
  • Arcade/games room
  • Reception fireplace
  • Vending machine
  • Self-serve laundry
  • Barbecue grills
  • Limited hour front desk
  • TV in a common area
  • Playground

Feel at home (6)

  • Playground on-site
  • Kitchen
  • Private bathroom
  • Separate bath and shower
  • Television
  • Washer/dryer

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 2 Bedrooms

Terrace/patio

Apartment, 2 Bedrooms

Highlights

Balcony
Fireplace
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

Highlights

Balcony
Fireplace
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Twin Room

Balcony

Twin Room

Highlights

Balcony
Fireplace
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • Studio
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

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About the area

Map
2173 Sugar Mountain Drive, Banner Elk, NC, 28604

What's nearby

  • Sugar Mountain Resort - 13 min walk - 1.1 km
  • Lees-McRae College - 17 min drive - 9.4 km
  • Hawksnest Tubing Park - 19 min drive - 14.7 km
  • Beech Mountain Resort - 23 min drive - 16.4 km
  • Grandfather Mountain - 24 min drive - 17.9 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 88 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Blind Elk Tap Room - ‬11 min drive
  • ‪Banner Elk Cafe - ‬11 min drive
  • ‪Beech Mountain Brewing Company - ‬23 min drive
  • ‪5506' Skybar - ‬21 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Highlands at Sugar

The Highlands at Sugar offers a great location, putting you within a 15-minute walk of Sugar Mountain Resort. You can get a workout in at the fitness centre, or take a dip in the indoor pool. Apartments feature bonuses such as kitchens and washers/dryers, along with fireplaces and balconies. Fellow travellers say great things about the helpful staff.

Languages

English
VISIBILITY

At a glance

Property size

    • 57 apartments

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 5 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 25
    • Check-out time is 10 AM
    • Contactless check-out

Special check-in instructions

    • The front desk is open daily from 8:30 AM - 5 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property

Property amenities

Ski

  • Snowboarding and downhill skiing nearby

Pool/Spa

  • Indoor pool
  • A hot tub

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site

Family friendly

  • Playground

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Free toiletries
  • Towels provided
  • Hairdryer

Living spaces

  • Fireplace

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • Games room
  • DVD player
  • Games
  • TV in a common area

Outdoor areas

  • Balcony
  • Barbecue

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Fireplace in reception
  • Front desk (limited hours)
  • Restaurant dining guide
  • Vending machine
  • No housekeeping

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • First aid kit

General

  • 57 rooms
MONETIZATION_ON

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Highlands Sugar Cabin Banner Elk
Highlands Sugar Cabin
Highlands Sugar Banner Elk
The Highlands at Sugar Apartment
The Highlands at Sugar Banner Elk
The Highlands at Sugar Apartment Banner Elk
The Highlands at Sugar by Capital Vacations

Frequently asked questions

Is there a pool at The Highlands at Sugar?

Yes, there's an indoor pool.

Are pets allowed at The Highlands at Sugar?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Highlands at Sugar?

Yes, there's free self parking.

What are the check-in and check-out times at The Highlands at Sugar?

Check-in start time: 4 PM; check-in end time: 5 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.

What is there to do at The Highlands at Sugar and nearby?

Have fun with nearby winter activities such as downhill skiing and snowboarding. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Highlands at Sugar also has a fitness centre and an arcade.

Does The Highlands at Sugar have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.

Does The Highlands at Sugar have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around The Highlands at Sugar like?

The Highlands at Sugar is located a short 13-minute walk from Sugar Mountain Resort.

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The Highlands at Sugar Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Awesome place
It was great, the staff were helpful. The views were awesome.
2-night trip

8/10 Very good

Close, clean, and properly priced.
Great value and proximity to the mountain. The units are quite dated, but very clean. We would stay here again for the price.
Lauren, 2-night trip

10/10 Exceptional

Perfect
Perfect spot to get the lodge/ski resort vibe without the added expense. Short drive to skiing
ben, 2-night trip

8/10 Very good

Gives you the cabin feels. Perfect for a Ski trip!
The place is older but completely redone. Everything was great. The only thing is that the ceiling is paper thin and you hear the people above you.
Krishna, 2-night trip

8/10 Very good

Nice Getaway
TV did not work. The room was not the same as the photos. But it was comfortable, staff was nice and communication was great
Bobby, 2-night trip

10/10 Exceptional

Excellent
Everything good
Rony, 2-night trip

8/10 Very good

Clean, great location, but bad mattress & outdated
We did not get the unit that the pictures had shown. Our unit was very outdated, and the mattress was horribly uncomfortable. It was very clean, however, and the location was great.
Jessica, 2-night trip

6/10 Good

It is not the same as the photographs, the facilities are deteriorated
Jose, 2-night trip

8/10 Very good

Charming place to stay and hit the slopes.
Shane, 3-night trip

10/10 Exceptional

Such a cozy nice stay!
Layla, 3-night trip

8/10 Very good

Close to Grandfather Mountain and other venues
Jeanette, 3-night trip

10/10 Exceptional

Great skiing and restaurants, very nice condo with nice staff.

6/10 Good

Close to slopes and spa/pool and game area were nice.
DAVID, 2-night trip

8/10 Very good

We had a wonderful stay. Beautiful Mountain views
Amber, 2-night trip

10/10 Exceptional

Great place to stay in Sugar Mountain
Rob, 3-night trip

10/10 Exceptional

Great location and quite place I will go back
José, 2-night trip

10/10 Exceptional

Stayed many times. Great price for spectacular view
Donald, 3-night trip

10/10 Exceptional

A great stay
We had an amazing stay over the weekend and after a long day of snowboarding it was great to have the jacuzzi open late night when I needed it most. I would highly recommend this place.
Christopher, 3-night trip

10/10 Exceptional

Loved this place, just an experience you have to try . I definitely will return
Tyrone D, 3-night trip

10/10 Exceptional

LOVE IT HERE!
We had an amazingly wonderful stay here in Unit 106B. The views are breathtaking and the staff was beyond friendly and inviting! We will definitely be coming back!
Bridgette, 5-night trip

8/10 Very good

I enjoyed the mountains views and the overall location of the property.
Christopher, 3-night trip

10/10 Exceptional

We enjoyed everything about our stay here. The rooms were very clean and had everything that you could need. We were also very happy with the pool area being open 24 hours.
Jared, 3-night trip

8/10 Very good

Lovely views and area around property
David, 3-night trip

10/10 Exceptional

Amazing place to stay, wonderful view, perfect location in sugar mountain…

10/10 Exceptional

Amazing property we had the greatest time