Helena Sands Hotel

5.0 star property
Upmarket beachfront hotel with spa, near Sunny Beach

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Photo gallery for Helena Sands Hotel

Exterior detail
Fountain
2 restaurants, breakfast, dinner served; international cuisine
Interior detail
View from property
Royal Palace Helena Sands offers a tranquil beachfront escape, where you can unwind with a private beach and indulge in spa treatments like thalassotherapy. Enjoy breakfast, dinner, and international cuisine at the two on-site restaurants or explore the attached winery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Non-smoking
  • Free breakfast
  • Pool

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Winery
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Health club
  • Sauna
  • Beach umbrellas
  • Beach sunloungers
  • Self parking

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Garden
The current price is €241
includes taxes & fees
17 Jul - 18 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

Duplex Suite, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed
Separate bedroom
  • 47 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Large Single Sofa Bed

Junior Suite, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Suite, Beach View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 40 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Double Sofa Bed

Double or Twin Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed
Separate bedroom
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Double Sofa Bed

Double or Twin Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed
Separate bedroom
  • 21 sq m
  • Water view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Large Single Sofa Bed

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About the area

Map
Sunny Beach, Sunny Beach, 8240

What's nearby

  • Sunny Beach - 2 min walk - 0.2 km
  • Platinum Casino - 10 min walk - 0.9 km
  • Action Aquapark - 2 min drive - 2.2 km
  • Luna Park - 3 min drive - 2.6 km
  • Sunny Beach South - 8 min drive - 6.6 km

Getting around

  • Bourgas (BOJ) - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Coco Beach Bar - ‬9 min walk
  • ‪Friends Bar - ‬10 min walk
  • ‪The Voice Bar - ‬7 min walk
  • ‪Sunrise Beach Bar - ‬11 min walk
  • ‪Lobby bar Evrika - ‬11 min walk

About this property

Helena Sands Hotel

Helena Sands Hotel offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a five-minute walk of Sunny Beach. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Restaurant Poseidon, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a winery, a free kid's club and a bar/lounge.

Languages

Bulgarian, English, German, Russian

More about this property

VISIBILITY

At a glance

Hotel size

    • 170 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 5:00 AM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Uncovered on-site self-parking (BGN 20 per day)
    • On-site parking is limited

Transfers

    • Airport shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • On a private beach
  • Shopping
  • Pool table

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (807 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sunloungers
  • Beach umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Winery on-site
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Bathroom emergency pull cord
  • Step-free path to entrance

ROOM

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

Restaurant Poseidon – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Dolphin Restaurant – This restaurant specialises in seafood. Open daily.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: BGN 1.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property is closed between 1 October and 30 April.

Parking

  • Uncovered self-parking costs BGN 20 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Royal Palace Helena Sands Hotel Sunny Beach
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena Sands
Royal Palace Helena ds Hotel
Royal Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel Sunny Beach

HELP_OUTLINE

Frequently asked questions

Is Helena Sands Hotel currently open?

The property is closed between 1 October and 30 April.

Does Helena Sands Hotel offer free cancellation for a full refund?

Yes, Helena Sands Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Helena Sands Hotel?

Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Helena Sands Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Helena Sands Hotel?

Yes. Self-parking costs BGN 20 per day. Parking spaces may be limited.

Is an airport shuttle service offered by Helena Sands Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Helena Sands Hotel?

Check-in start time: 2 PM; check-in end time: 5:00 AM. Check-out time is noon.

Is there an on-site casino at Helena Sands Hotel?

No, this hotel doesn't have a casino, but Platinum Casino (15-min walk) and Casino Hrizantema (5-min drive) are both nearby.

What is there to do at Helena Sands Hotel and nearby?

Helena Sands Hotel has a private beach, a spa and a winery, as well as an outdoor pool, a Turkish bath and an arcade.

Are there restaurants at or near Helena Sands Hotel?

Yes, there are 2 on-site restaurants, featuring international cuisine.

Does Helena Sands Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Helena Sands Hotel like?

Helena Sands Hotel is a short 3-minute walk from Sunny Beach and 15 minutes' walk from Platinum Casino.

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Helena Sands Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Food
Beach

Reviews

10/10

Great place! All of us loved it!
4-night trip

10/10

Great place on the Bulgarian seaside. We visit every time, when we decide to have a holiday in Bulgaria. From the beginning. Experience on the reception was excellent as always, very welcoming and professional. Makes you feel that extra special. The rooms were lovely. They ofer us an apartment, as a family of three, really very kind of them. And a double room for our friends. Both of them excellent,and with a nice sea views. Good spacious rooms, cleaned regularly through our stay. The restaurant and the food at Helena sands, are just fantastic. Very high level, with a good choice of salads, fish and meat. Have their own beach. You have to go a bit early, as it gets filed very quickly. But once there, lovely clean sand and shallow water. Perfect family holiday . Thank you very much for our stay, and expect us next summer again 😀
2-night trip

10/10

Great hotel. Well maintained. 2 min from the beach. Clean. Stuff was very helpful. Great food.
5-night trip

10/10

Staff was excellent we received a free upgrade to the president suite. It was absolutely wonderful.
1-night trip

10/10

Excellent Resort in a great location, on the beach. Own area on beach which was kept very clean and had free sunloungers and umbrellas available for Hotel Guests. In the hotel the cleanliness was at its best and food was very fresh, lots choice, service was great. Staff friendly and helpful. Pool area was lovely, lots sunloungers and fresh towels with outside showers that were both hot and cold. Seperate changing and shower room near pool for use on departure day after checkout.
7-night trip

6/10

The hotel is very run down. Staff was nice but this hotel is a 2 star on every level. Pool was not heated so nobody would swim. The halls have no ac so boiling. Sunny beach is a fun place but it is a dump. The food is gross except for the fish restaurant that is not part of the deal. That place is great. Buffett is sub par. Anyone who says the food is good is nuts.
5-night trip

4/10

Habitacion amplia y con vistas preciosas de la playa. Piscina de un tamaño decente y cerca de la playa. Eso es todo lo bueno que podemos decir del sitio. Trato del staff horrible, el buffet estaba bueno pero el primer dia casi ni cenamos porque les dio por ponerse a recoger casi media hora antes de la hora prevista de fin. Nos sentimos agobiados en todo momento para cenar como patos. A pesar de pagar ampliamente por la habitacion. Las tumbonas balinesas y otras de color rojo no estan incluidas en el precio. Tienes que irte a otras que estan incluidad en la habitacion donde practicamente no hay ni espacio. En el desayuno si te descuidas te retiran el plato mientras comes. El staff no habla casi nada de ingles y la estacion que hace comida a la plancha fue incapaz de hacerle una tortilla simple a mi mujer embarazada. A la salida, dijimos que no usamos nada del minibar y nos dijeron que mandaban a alguien a corroborar si era verdad lo que deciamos (nos dijeron eso a nuestra cara). Para flipar, para nada una experiencia 5*, el staff no vale ni para una pension. Tampoco hay nada en el resort, en el de al lado tenian musica en directo etc. En el nuestro solo karaoke 1 vez a la semana!!! No coincidio con nuestra visita. Hay opciones mejores y mas baratas cerca. Nada recomendable!!
2-night trip

10/10

Excellent food and friendly staff.
1-night trip

10/10

Sehr schönes, sauberes, ruhig gelegenes Hotel mit hervorragendes und vielfältiges Essen.
3-night trip

10/10

Akkurat passelig med folk. God plass over alt. Nydelig hotell, fantastisk mat. Savnet All Inclusive mulighet, men ellers perfekt.
2-night trip

10/10

1-night trip

10/10

Maten både frukostbuffé och middagsbuffé var fantastiskt.
4-night trip

8/10

2-night trip

10/10

Sehr gutes Hotel, gutes Essen, Personal sehr freundlich und hilfsbereit, ruhig gelegen (zu Fuß etwa 25 Minuten ins Zentrum) - insgesamt ein sehr gutes Hotel und absolut empfehlenswert
7-night trip

10/10

3-night trip

10/10

7-night trip

2/10

7-night trip

10/10

Temizliği ve sahil kenarında olması çok güzel bir konaklama sağladı. Kahvaltı ve. Akşam yemeği çok çeşitli ve lezzetliydi.
3-night trip

10/10

Alles top
4-night trip

8/10

3-night trip

10/10

4-night trip

10/10

2-night trip

8/10

Schönes Haus, schöner Schein. Hier handelt es sich nicht nur um ein Hotel. Wer sich nicht an zu großen Autos mit zu kräftigen Männern nicht stört ist hier gut und sicher aufgehoben.
7-night trip

10/10

ontvangst heel prettig heerlijk eten vriendelijk personeel prachtige ligging
14-night trip

10/10

4-night trip