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Ambassador Hanoi Hotel & Spa

3.5 star property
Hotel with spa, near Hoan Kiem Lake

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Photo gallery for Ambassador Hanoi Hotel & Spa

1 bedroom, minibar, in-room safe, desk
Interior detail
1 bedroom, minibar, in-room safe, desk
Interior detail
Reception
Located in the heart of Hanoi, Ambassador Hanoi Hotel & Travel offers a warm welcome with daily manager's reception and Marvel Spa treatments. Connect to WiFi, indulge in a meal at the restaurant or explore nearby St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market with bike rentals.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Spa
  • Connecting rooms available
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Self parking
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Connecting Room, Terrace

1 bedroom, minibar, in-room safe, desk

Family Connecting Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • City view
  • Sleeps 7
  • 2 Queen Beds and 1 Large Single Bed

View all photos for Family Triple Room

1 bedroom, minibar, in-room safe, desk

Family Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Executive Double Room, City View

1 bedroom, minibar, in-room safe, desk

Executive Double Room, City View

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Connecting Room, City View

1 bedroom, minibar, in-room safe, desk

Family Connecting Room, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • City view
  • Sleeps 7
  • 2 Queen Beds and 1 Large Single Bed

View all photos for Deluxe Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Ambassador Suite Balcony

1 bedroom, minibar, in-room safe, desk

Ambassador Suite Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
65 Hang Dieu, Hoan Kiem District, Hanoi, 100000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • Dong Xuan Market - 10 min walk - 0.9 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 6 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Mr Bảy Miền Tây - Hàng Điếu - ‬1 min walk
  • ‪Cộng Càphê 54 Hàng Điếu - ‬1 min walk
  • ‪Bún Bò Nam Bộ Hàng Điếu - ‬1 min walk
  • ‪Thạch Chè Lộc Tài - Hàng Điếu - ‬1 min walk
  • ‪Bánh Cuốn Nóng - ‬1 min walk

About this property

Ambassador Hanoi Hotel & Spa

When you stay at Ambassador Hanoi Hotel & Spa, you'll be in a great location, within a short 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps or facials. Also, Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are within a 15-minute walk. Fellow travellers say great things about the helpful staff.

Languages

English, Vietnamese

More about this property

VISIBILITY

At a glance

Hotel size

    • 25 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • On-site self-parking (VND 3 per day)

Transfers

    • Airport shuttle (available 24 hours)*

Off-site

    • Area shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Full-service spa
  • Traditional architecture

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • 32-inch plasma TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Marvel Spa. Services include hot stone massages, facials, body wraps and body scrubs.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 25 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for VND 400000.0 per night

Parking

  • Self-parking costs VND 3 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Hanoi Trendy Hotel
Hanoi Art Boutique
Art Boutique Hanoi
Hanoi Trendy
Hanoi Trendy Hotel Spa
Ambassador Hanoi Hotel Spa
Ambassador Hanoi & Spa Hanoi
Ambassador Hanoi Hotel Travel
Ambassador Hanoi Hotel & Spa Hotel
Ambassador Hanoi Hotel & Spa Hanoi
Ambassador Hanoi Hotel & Spa Hotel Hanoi
HELP_OUTLINE

Frequently asked questions

Does Ambassador Hanoi Hotel & Spa offer free cancellation for a full refund?

Yes, Ambassador Hanoi Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ambassador Hanoi Hotel & Spa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Ambassador Hanoi Hotel & Spa?

Yes. Self-parking costs VND 3 per day.

Is an airport shuttle service offered by Ambassador Hanoi Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 25 per vehicle one way.

What are the check-in and check-out times at Ambassador Hanoi Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Ambassador Hanoi Hotel & Spa and nearby?

Ambassador Hanoi Hotel & Spa has a spa.

Are there restaurants at or near Ambassador Hanoi Hotel & Spa?

Yes, there's an on-site restaurant.

What's the area around Ambassador Hanoi Hotel & Spa like?

Ambassador Hanoi Hotel & Spa is a short 9-minute walk from Hoan Kiem Lake and 7 minutes' walk from St. Joseph's Cathedral of Hanoi.

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Ambassador Hanoi Hotel & Spa Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Building
Family friendly
Value
Spa
Tours
Transportation
Bathroom

Reviews

10/10

Great stay!
2-night trip

8/10

Nice place
2-night trip

8/10

It’s a smaller scale hotel staff was super friendly. The area was super convenient it was near the night market, and train street
3-night trip

8/10

Hotel was in a good location in the old section of the city, short walk to most attractions. Got upgraded the first night because my room type was sold out which was a pleasant surprise. Front desk staff were very nice and helpful.
2-night trip

8/10

Customer service was excellent. Mai ,the receptionist was really nice to us and can communicate clearly.
4-night trip

6/10

When we arrive there, we didn’t have hot water. However, this was because there was a small switch on the wall that they did not tell us was necessary to have hot water. Once we are able to flip the switch, the hot water was fine. Just wish I could’ve told us that two days earlier! We had some small ants in the room which when we complained about, they attended to immediately. Other than that, the staff was very kind and they worked hard to please us!
4-night trip

10/10

Nice hotel in a great location within easy walking distance of most of Hanoi's attractions. Miss Mai on reception and the other staff were very helpful making suggestions of places to visit and restaurants to try they can also book days out if you want them to.
8-night trip

4/10

This property was in disrepair. The staff was very aggressive in pushing their tours. We had them schedule one for us and they promised a much nicer tour than they provided.
5-night trip

4/10

The property did not look like their pictures advertised online. We needed to switch rooms because the first room smelt terrible. It’s in a busy area, so very loud.
1-night trip

10/10

Mai is perfect - she resolves every small and big query.
15-night trip

10/10

Great location! Right in the middle of everything. Wonderful staff! I’m always impressed when the staff can remember your name.
6-night trip

6/10

Just close to 36 pho phuong
2-night trip

8/10

Friendly staff and service. Big rooms and bed. Amenities might need to be upgraded.
2-night trip

10/10

Great location and special attention from staff. I strongly recommend this hotel.
2-night trip

10/10

Excellent location in Hanoi old quarter. Walkable to many tourist spots including train street . Literally 100s of eating and shopping options right outside. Easy access to airport as well. Great friendly staff, clean luxurious, well maintained, stylish rooms. Lee even helped me with forex at a great rate.
3-night trip

6/10

Our room had no windows or balcony so we felt a bit like sleeping in a bunker. Location is perfect.
2-night trip

10/10

Nice hotel, well located. Room was very big for a family of four and we were upgraded to the one with a large balcony overlooking the street Some construction on the street but no noise at night.
3-night trip

2/10

This property should not be listed on any of the reputable sites because it is a scam. We were offered a room different from the one we booked online and that was filthy. In addition , the manager told us that we had to pay her extra because it was a better room while she had nothing else to offer us. From bugs crawling on the floor and beds to worn out beds, bedding and towels to overwhelming sewage smell, this “hotel” was disgusting. Also, the manager was a con artist and was all about selling us tour packages before even checking in and scamming us more. When I complained, she said that the pictures and description we saw online were for marketing. Luckily, we could move quickly to another hotel after I called Expedia. I wish I read the reviews of this dump on Google before booking and not just trusted the reviews on Expedia.com. The one star I put is to just be able to post this review because this place doesn’t deserve any stars.
4-night trip

10/10

Clean room. Friendly staff and fast response and service when there is a problem in the room
1-night trip

10/10

Mai is the best. Very friendly and helpful. All the staff also friendly and helpful.
1-night trip

10/10

Excellent location. Staffs were friendly. The family room and big and roomy. I would recommend to my friends.
2-night trip

10/10

This place is just incredible! 😍 Location is excellent so close to everything, the street train, shops, lots of food options around! The rooms are very clean, loved it! But my partner and I what we love the most was the people that works there WOW! Mia was soooo helpful, Mia gave us ideas of things we could do in Hanoi, help us to book tours, trains, she was friendly, happy and funny! We loved her😍 and the other people that works there absolutely amazing, happy and ready to help! We are really grateful and very lucky we found them as our first hotel in Vietnam. Thank you ambassador team! You guys are awesome! 😍 Don't hesitate to stay there, you would have a good experience!
4-night trip

4/10

There was ants in the bathroom and in the shower; if you left a cup with water in it; there would be ants crawling all over it the next day. Our bed linens felt damp; we notified reception of this issue ; they said to turn on the a/c but the power to the room would turn off whenever you left the room.There was contruction going on next door that started at 5am; could not get any sleep and there were "air fresheners" in the room; it was very pungent. This was an overrated hotel room for what we paid for. Also, they demanded that we paid in cash despite the booking saying that we could pay by credit card and the sticker on the front door saying that they accepted all the major credit cards. Location was great but could still hear all the noise from the traffic and the constant honking. Would not go back or recommend this place.
5-night trip

2/10

The photos of this property are out of date, some I couldn’t even see as the hotel. The front doors are completely different, rooms are dirty. staff bribe people to leave 10/10 reviews. They put me in a room with a window and then advised me this is an upgrade and I would need to pay extra per night to stay there. I stood my ground but ended up moving rooms. I’d avoid this property at all costs.
4-night trip

10/10

Excellent location, right in the heart of the city. Relatively quiet considering how noisy the area is. The host and staff were very friendly and helpful. Great value.
2-night trip