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Hanoi Pearl Hotel

Photo gallery for Hanoi Pearl Hotel

Minibar, in-room safe, individually decorated, desk
Terrace/patio
Terrace/patio
Minibar, in-room safe, individually decorated, desk
View from room

Overview of Hanoi Pearl Hotel

VIP Access

Hanoi Pearl Hotel

4.0 star property
4-star hotel with restaurant, connected to a shopping centre, near Hoan Kiem Lake

8.8/10 Fabulous

997 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
No 6, Bao Khanh Lane, Hoan Kiem Dist, Hanoi, 10000

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 2 min walk
  • St. Joseph's Cathedral - 6 min drive
  • Hanoi Opera House - 5 min drive
  • Hanoi Old City Gate - 3 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Railway Station - 21 min walk

Restaurants

  • The Note Coffee - 2 min walk
  • Cafe nhà thờ - 3 min walk
  • Café Runam - 3 min walk
  • Phố Cổ - 3 min walk
  • Mediterraneo - 3 min walk

About this property

Hanoi Pearl Hotel

Hanoi Pearl Hotel offers a fantastic location, putting you only steps from Hoan Kiem Lake. Guests can indulge in deep-tissue massages and enjoy international cuisine at Candles Restaurant, which is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a fitness centre and a snack bar/deli. The local sightseeing and comfortable guest rooms get great marks from fellow travellers.

Languages

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Spa services

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height worktop and sink

Languages

  • English
  • French
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms

What to enjoy

  • Individually decorated

Freshen up

  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.

Dining

Candles Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Lounge and Cafe Terrace – This bar only serves light fare.

Fees & policies

Children & extra beds

  • Rollaway beds are available for VND 920000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hanoi Pearl Hotel
Hanoi Pearl
Hanoi Pearl Hotel Hotel
Hanoi Pearl Hotel Hanoi
Hanoi Pearl Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi Pearl Hotel offer free cancellation for a full refund?
Yes, Hanoi Pearl Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hanoi Pearl Hotel?
As of 28 November 2022, prices found for a 1-night stay for 2 adults at Hanoi Pearl Hotel on 6 December 2022 start from €61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hanoi Pearl Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi Pearl Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hanoi Pearl Hotel?
Sorry, there's no on-site parking at Hanoi Pearl Hotel.
What are the check-in and check-out times at Hanoi Pearl Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
What is there to do at Hanoi Pearl Hotel and nearby?
Hanoi Pearl Hotel has a fitness centre and spa services.
Are there restaurants at or near Hanoi Pearl Hotel?
Yes, Candles Restaurant offers international cuisine. Nearby restaurants include Café Runam (3-min walk), Phố Cổ (3-min walk) and Mediterraneo (3-min walk).
What's the area around Hanoi Pearl Hotel like?
Hanoi Pearl Hotel is in Old Quarter, a short 2-minute walk from Hoan Kiem Lake and 5 minutes' walk from St. Joseph's Cathedral. Travellers say that the area is walkable and good for shopping.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

9.3/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Very good location.
Very helpful staffs and location if you arrive on weekend must know this, the hotel is very closed to walking street the roads around are blocked beginning at 6pm Friday til 12am Monday. You can call the hotel to guide taxi driver and help you with luggages. I love the location and the staffs.
Tri, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nil
Kevin, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This is our second time staying here and it was just as good as the first time. Great location but quiet at night. Comfy beds and good pressure in the shower. The breakfast selection is massive and they rotate so don’t feel like you are always having the same thing each morning. The staff are helpful.
Terri, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Looks dated from lobby to restaurants and my room. May need to refresh
wendy, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hidden gem
Down a narrow back street, very busy street @ the weekend's. But very well located for the old quarter and other nearby attractions, lake is a 2min walk away, hop on hop off bus stop #1 is only 5 mins (lakeside) decent breakfast, very attentive staff. Willstay again when next in Hanoi.
John, 5-night trip
Verified Hotels.com guest review

8/10 Very good

The spa offers excellent services and the buffet breakfast has an Asian side & an American side - also, wonderful fresh fruit juices every day! There is a concierge to help you book tours in Hanoi and short journeys in other cities. The staff is fantastic and always ready to help - Want to thank in particular Dominic (Reception) and Nam & Henry (Doormans).
Caro, 7-night trip
Verified Expedia guest review

6/10 Good

Good location if you like to hang around the lake and old quarter. other than that hotel is an ordinary nothing fancy, dated and noisy need upgraded. I booked two nights room details and photo was discribed totally different from the actual room given. Disappointing.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Hanoi Pearl Hotel is situated in the heart of the Hoan Kiem district. Just excellent location for everything ( all the tourist spots, restaurants, of course massage spas). Our triple room was spacious and clean, great bathroom w/ bathtub was decorated with Mable stones. We enjoyed free breakfast buffet starts at 6am. Nice selections, foods were delicious! But their strongest part is their staffs. They smile from their hearts and willing to assist their clients with any issues. Three of us booked two days Halong Bay Cruise with Trang/ Guest relations officer. Her thoughtful recommendations made our cruise trip experience successful and memorable. Front desk staffs were amazing too. They brought extra portable heater for my mom and she had a really comfortable sleep at night. We definitely will stay again at Hanoi Pearl Hotel whenever we visit to Hanoi.
Ryan, 1-night trip
Verified Expedia guest review

6/10 Good

Nice location, great breakfast but I asked for a Grab taxi to the airport and got a rip-off taxi service. Fare was twice what it should have been. It was a metered taxi. Felt totally betrayed by the staff. I’ll never stay there again. It’s not the money but the intent was absolutely despicable. Never again!!!
Warren, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome location, Very helpful staff
We stayed here for one night in transit, and the staff was very friendly, and super helpful. We left early the next morning, but a few days later on our way back through Hanoi, we got dropped off here while we waited for our next ride. Although we weren't booked again for another night, they treated us the same, and were extremely helpful. They spoke to our driver for us (we don't speak vietnamese) and walked us to our car which was down the street.The breakfast was delicious, and the hotel was very new and clean. Overall we were very happy with our stay
Elyse, 2-night trip
Verified Hotels.com guest review