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Europe Hotel

5.0 star property
Luxury hotel in Old Town Sarajevo with 2 bars/lounges and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Europe Hotel

Garden
Royal Penthouse, City View
Front of property
Interior
Deluxe Apartment, City View | Living area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Airport transfer
  • Gym
  • Parking available
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • 24-hour room service
  • Business centre
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
The price is €140
includes taxes & fees
26 Dec - 27 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, City View

TV

Deluxe Double Room, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Sofa bed - double
Premium bedding
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room Single Use, City View

TV

Deluxe Double Room Single Use, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Pillow-top bed
  • 30 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Royal Penthouse, City View

Royal Penthouse, City View

Royal Penthouse, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
  • 90 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Apartment, City View

Deluxe Apartment, City View | City view

Deluxe Apartment, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View

Superior Twin Room, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Pillow-top bed
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

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9.4 out of 10, Exceptional, (604)
The price is €91
includes taxes & fees
5 Jan - 6 January 2025
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About the area

Map
Vladislava Skarica 5, Sarajevo, 71000

What's nearby

  • Latin Bridge - 2 min walk - 0.2 km
  • Gazi Husrev-Beg Mosque - 3 min walk - 0.3 km
  • Baščaršija Džamija - 5 min walk - 0.5 km
  • Sebilj Fountain - 5 min walk - 0.5 km
  • Sarajevo City Hall - 6 min walk - 0.6 km

Getting around

  • Sarajevo (SJJ-Sarajevo Intl.) - 24 min drive
  • Podlugovi Station - 33 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Badem Caffe Slastičarna - ‬2 min walk
  • ‪City Pub - ‬1 min walk
  • ‪Slatko Ćoše - ‬2 min walk
  • ‪Aščinica ASDŽ - ‬2 min walk
  • ‪Bodyguard - ‬2 min walk

About this property

Europe Hotel

Take in the views from the rooftop terrace when you stay at Europe Hotel. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or aromatherapy. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a fitness centre. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

Arabic, Bosnian, Croatian, Danish, English, German, Serbian, Slovak

At a glance

Hotel size

  • 160 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Secured covered on-site self-parking (EUR 13 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Cave exploring nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1882
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Hand-held shower heads
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Transfer shower
  • Accessible bath
  • Step-free path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

On-site venue – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 15.35 per vehicle (one way)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Covered self-parking costs EUR 13 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Europe Hotel Sarajevo
Europe Sarajevo
Europe Hotel Hotel
Europe Hotel Sarajevo
Europe Hotel Hotel Sarajevo

Frequently asked questions

Does Europe Hotel offer free cancellation for a full refund?
Yes, Europe Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Europe Hotel?
Yes, there's an indoor pool.
Are pets allowed at Europe Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Europe Hotel?
Yes. Self-parking costs EUR 13 per day.
Is an airport shuttle service offered by Europe Hotel?
Yes, an airport shuttle is available. The charge is EUR 15.35 per vehicle one way.
What are the check-in and check-out times at Europe Hotel?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Europe Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming, cave exploring and ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Europe Hotel also has 2 bars, an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Europe Hotel?
Yes, there's an on-site restaurant that offers garden views.
What's the area around Europe Hotel like?
Europe Hotel is in Old Town Sarajevo, a short 2-minute walk from Latin Bridge and 3 minutes' walk from Gazi Husrev-Beg Mosque.

Europe Hotel Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Deborah, 2-night trip
Verified Hotels.com guest review

6/10 Good

It's fine. Not a 5 star hotel. I'd rate it 3.5.
I checked in and nobody said anything about the A/C being broken. Room was hot. I was told to just open windows. My room was above a bar across the street. I had to use ear plugs and could still hear the bar late into the night. They didn't have separate sheets, just a comforter/duvet. I had to take the sheet off that due to the heat.
1-night business trip
Verified Hotels.com guest review

6/10 Good

Overrated and Mediocre
Definitely not up to our expectations. Hotel Europe is rated as being 5 star, however the service and breakfast was mediocre. The heating was not working in our room and couldn’t be fixed. We booked for 2 adults, yet were only provided one teabag and one sachet of coffee daily. The only positive aspect is the location which is excellent.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mithad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended
Lovely hotel. The Viennese cafe is beautiful. The cafe and the bar are really good value for money, not the usual hiked up hotel prices. The corridors have a nice decor and the rooms are nice. I had a great view overlooking the garden and the Gazi Husrev-beg Mosque which was lit up nicely at night. Rooms have an extra bit of security when you go out - you get a standard key lock as well as digital card entry.
View from my room
Viennese cafe
Bosnian coffee
Joe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It's very convenient location, walkable and safe.
Jasmina, 1-night trip
Verified Expedia guest review

6/10 Good

The part I didnt like us that I called and ask if spa is in the price before booking room. When I arrived I asked about spa I was told I have to pay for spa. I thought it was misunderstanding i went to spa and ask if it is included if it is ok to go. The man said its ok but need to turn out sauna. Sauna didnt get warmed up and I had to leave. Before leaving he charged me for Sauna. Otherwise all was great
Radovan, 2-night trip
Verified Expedia guest review

2/10 Poor

Hair dryer didn’t work. No conditioner. Can’t control a/c in room. No iron (yes, they do have the service, but what about if I don’t want the service or I’m in rush??). Not clean for 4-5 star hotel & that price in Bosnia!! Garage too small - sometimes no place to park. Very dirty going through hallway to garage!! Very dirty in garage!
medina, 2-night family trip
Verified Expedia guest review

6/10 Good

Excellent location
Maziad, 3-night business trip
Verified Expedia guest review

6/10 Good

This hotel seems to be too big and unwieldy for the management to cope with. We were mystified by how it managed to rate 5 stars, unless this is just a tick-box scheme which is completed by the hotel itself. Our first stay there, earlier in the month was dire (and we have reviewed it as such). Our second stay (which, to be honest we regretted having booked) was a bit better – the hotel seemed to have got itself together, and our room was ready for us, the staff were no longer ignoring or glaring or shouting at the guests. It was surprising that the safe in the room was too small for a laptop computer and there was, apparently, no other form of safekeeping for valuables in a hotel of this supposed stature. And the tea/coffee making facility in the room still consisted of one sachet of Nescafé instant coffee and one Hibiscus teabag. Altogether, the Hotel Europe was quite a strange experience, which didn't do justice to the beautiful, interesting and otherwise welcoming town of Sarajevo, which has done so much to recover from its painful history.
Julia, 3-night romance trip
Verified Expedia guest review

2/10 Poor

This visit to the Europe hotel was chaotic, unwelcoming and hostile to the guests. We were not given a room with a double bed, as we had requested, and were then moved to a room where the electricity was not working, and nor was the air conditioning. The shower mechanism was incomprehensible, the tea/coffee-making facility consisted of one sachet of nescafe and one herbal teabag. A lot of guests were complaining about the air-conditioning and we heard a receptionist shouting at them, rather than solving the problem. We were sitting in the bar on our first night, and the lights were suddenly turned off and the staff all walked out without a word to us. When we sent an email about all this to the hotel group manager, as we had been advised by one of the receptionists, the manager told all the staff off, and sent a bottle of wine to our room as compensation. We had no way to open it so reception sent someone to do that, and he seemed to expect a tip for his services – he clearly hadn't been told that this was our meagre compensation for all the bad things that had happened. The manager did not reply to us, or apologise or wish us a good stay.
Julia, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Michelle, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Really good value, location and very friendly service.
Aljosa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mitch, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location. Helpful front desk and housekeeping staff. The restoration from the fire during the siege lacked charm and warmth. I wish they had tried to restore to something more like it was, more like the Viennese Cafe. Breakfast was good and varied. Coffee was poor. A 5 star hotel should do better than a convenience store coffee machine. I love Sarajevo, but not sure I would stay at the Europa again.
Sheila, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ahmet, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Christian, 3-night trip
Verified Hotels.com guest review

6/10 Good

Ok
Muharem, 1-night family trip
Verified Expedia guest review

8/10 Very good

Everything was very nice. Everyone was very helpful excep the the man at the check out who was grumpy he didn't not make a attempt to help me with
0lga, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sahin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location Nice people Decent room
Michael, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Dan, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It felt like old Europe n modern combined. The staff was great n very helpful.
Lesley, 1-night trip
Verified Expedia guest review

4/10 Fair

Seka, 1-night trip
Verified Travelocity guest review

6/10 Good

Hotel facility need upgrades. Beds were not comfortable, having issue closing the door.
Enes, 3-night family trip
Verified Expedia guest review