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M Resort & Hotel

Photo gallery for M Resort & Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, soundproofing

Overview of M Resort & Hotel

M Resort & Hotel

5.0 star property
Luxury resort in Bukit Kiara with spa and outdoor pool

8.0/10 Very good

56 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
No. 1, Jalan KGPA, Bukit Kiara, Kuala Lumpur, 60000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Fitness centre
  • Sauna
  • Valet parking
  • Waterslide
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
Feel at home
  • Playground on site
  • Children's club (free)
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Bukit Kiara
  • University of Malaya - 5 min drive
  • Mid Valley Megamall - 7 min drive
  • Kuala Lumpur Sentral - 12 min drive
  • Merdeka Square - 9 min drive
  • 1 Utama - 13 min drive
  • Petaling Street - 10 min drive
  • World Trade Centre Kuala Lumpur - 10 min drive
  • Kuala Lumpur Tower - 11 min drive
  • Pavilion Kuala Lumpur - 17 min drive
  • KLCC Park - 12 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 23 min drive
  • Kuala Lumpur International Airport (KUL) - 51 min drive
  • MRT Bandar Utama SBK09 - 6 min drive
  • Kelana Jaya Station - 8 min drive
  • MRT Phileo Damansara - 11 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Kaori Japanese Restaurant - 11 min walk
  • Restoran Chettynad - 10 min walk
  • Sprezzatura Cafe - 12 min walk
  • Eyuzu Japanese Restaurant - 10 min walk
  • Swez Brasserie - 9 min walk

About this property

M Resort & Hotel

Putting you within a 10-minute drive of Mid Valley Megamall, M Resort & Hotel features a free kids' club, and offers an airport shuttle (available 24 hours) for MYR 212 per vehicle. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or reflexology. An outdoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious resort.

Languages

English

Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 385 units
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps; 2-device limit)

Parking

  • Free secured, uncovered on-site self-parking
  • Secured uncovered on-site valet parking (MYR 30 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Free children's club
  • Water slide
  • Playground
  • Children's games

Working away

  • 10 meeting rooms
  • Conference space (53820 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 2022
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Lift
  • Doorbell and phone notifications
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • 50-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps and 2-device limit)
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Spa

M Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Fairway – On-site restaurant.
Hive Bar & Lounge – On-site bar. Open daily.
HIve Bar & Lounge – On-site lobby lounge. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: MYR 300 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 212 per vehicle (one-way. Maximum occupancy 212)

Parking

  • Uncovered valet parking costs MYR 30 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Staff at the property wear personal protective equipment and cashless payment methods are available for all transactions.

Policies

<p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

M Resort Hotel
M Resort & Hotel Resort
M Resort & Hotel Kuala Lumpur
M Resort & Hotel Resort Kuala Lumpur

Frequently asked questions

Does M Resort & Hotel offer free cancellation for a full refund?
Yes, M Resort & Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at M Resort & Hotel?
This property confirms that staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at M Resort & Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at M Resort & Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at M Resort & Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by M Resort & Hotel?
Yes, an airport shuttle is available. The charge is MYR 212 per vehicle one-way.
What are the check-in and check-out times at M Resort & Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at M Resort & Hotel and nearby?
M Resort & Hotel has a spa and a water slide, as well as a fitness centre and a garden.
Are there restaurants at or near M Resort & Hotel?
Yes, there's an on-site restaurant, Fairway.
What's the area around M Resort & Hotel like?
M Resort & Hotel is in Bukit Kiara, a short 9-minute walk from University of Malaya.

Reviews

8.0

Very good

8.9/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Nice place
Very nice hotel, staff extremely helpful and attentive. Was a little further out of the city than I expected but was still a nice place to stay
Alex, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A bit too overrated
New hotel so everything kindda clean n new. But services and amenities are quite poor for the value of money paid. Had better deals/value for money in many other 5star hotels. Room is small. The golf club upgrade has no view at all. Checkin procedure was terrible with long wait n queue. Checkout was great. Housekeeping won't replenish d daily toiletries or tea/coffee/sugar until asked. We booked 3 rooms for 6A + 2C despite there's actually only 2A +6C. But housekeeping refused to provide enuff towels & toiletries for the 2 kids. Very tiny bath gel that will finish after 1 use. No convenient store at site n room service menu is very2 limited with ridiculous price. Lucky there's grabfood. Pool, gym, sauna was nice. Would love to try out the spa but packages are juz too pricey.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and new. Kids friendly Hotel
Shuhei, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Cleanliness is superb. Breakfast with varieties 👍. Other than swimming pool should hv more activities
Verified Expedia guest review

2/10 Poor

Overall, do not recommend. Check in was supposed to be at 3pm and the check in line took HOURS!! The line was incredibly long and very slow moving. Staff were not friendly or helpful at all. You’re not allowed to check in before 3pm so be prepared to wait in line for at least 1 hour. We were lucky that our room was ready, there were others that we spoke to and saw/heard that they weren’t getting a room until nearly 6pm. Horrible system. Not a good start to your stay. The pool seating area was very very very limited. For a hotel with hundreds of occupancy, they only had about 50 /- lounge/pool chairs. Hotel is supposed to be exclusive but they definitely lowered their dress code at the pool and it cheapens the experience. Kids were running around the pool area without life guards for hotel staff stopping them and the steps to enter and exit the jacuzzi area is slippery steps tile with no gripping so these are all accidents waiting to happen. If anyone slipped, someone will sue for sure as it is a huge safety hazard. There were no security points/guest check in points to use the amenities. On a busy day, anybody could walk in and use the amenities and you do not have to swipe your card or show proof of room.
Verified Expedia guest review

8/10 Very good

Yi Ting, 1-night trip
Verified Expedia guest review

8/10 Very good

Good
Verified Expedia guest review

6/10 Good

As you are aware, all of your properties are fully booked. I would advise management to take this into consideration and consider adding more staff for the check-in process. I would advise having a wider choice of foods and fruits for F&B.
Verified Expedia guest review

10/10 Exceptional

HARYATI, 3-night trip
Verified Hotels.com guest review

8/10 Very good

New hotel and nice if you bring family
Verified Expedia guest review