Kobe Anpanman Children's Museum & Mall - 2 min drive
Port of Kobe - 4 min drive
Getting around
Kobe (UKB) - 8 min drive
Osaka (ITM-Itami) - 23 min drive
Osaka (KIX-Kansai Intl.) - 72 min drive
Kobe Sannomiya Station - 12 min walk
Kobe Station - 25 min walk
Kobe Kasuganomichi Station - 28 min walk
Kyukyoryuchi Daimarumae Station - 5 min walk
Sannomiya Hanadokeimae Station - 8 min walk
Motomachi Station - 8 min walk
Restaurants
ロビンソン - 1 min walk
Salon15 TOOTH TOOTH 旧神戸居留地十五番館 - 2 min walk
ジョルオーネ (GIORONE) - 1 min walk
YURT - 2 min walk
そば処花りん - 1 min walk
About this property
Oriental Hotel
At Oriental Hotel, you'll be a short five-minute drive from Meriken Park and Kobe Harborland. Guests can visit the health club for a workout or grab a bite to eat at The House of Pacifc, one of 3 restaurants, which serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a terrace. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Kyukyoryuchi Daimarumae Station is 5 minutes and Sannomiya Hanadokeimae Station is 8 minutes.
Languages
Chinese (Mandarin), English, Japanese, Spanish
At a glance
Hotel size
116 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in/out available
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (JPY 1500 per night)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
3 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Babysitting (surcharge)
Children's menu
Bed rails
Working away
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Terrace
Health club
Reception hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
42-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Dressing gowns and slippers
Iron/ironing board
Sleep well
Down duvet
Premium bedding
Free cot/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
The House of Pacifc – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
J.W. Hart – This bar only serves light fare. Open daily.
Kobe・Sushi Kanesaka – This sushi bar specialises in sushi and serves lunch and dinner. Open daily.
Medium Rare – Overlooking the ocean, this steakhouse serves lunch and dinner. A children's menu is available. Open daily.
J.W. Hart Cafe – This café serves brunch, lunch, dinner and light fare. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 5060 for adults and JPY 2530 for children
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for JPY 12000.0 per night
Parking
Self-parking costs JPY 1500 per night
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Also known as
Oriental Hotel Kobe
Oriental Hotel
Oriental Hotel Kobe
Oriental Hotel Hotel
Oriental Hotel Hotel Kobe
Frequently asked questions
Does Oriental Hotel offer free cancellation for a full refund?
Yes, Oriental Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Oriental Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oriental Hotel?
Yes. Self-parking costs JPY 1500 per night.
What are the check-in and check-out times at Oriental Hotel?
Check-in start time: 3 PM; check-in end time: 3 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Oriental Hotel and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near Oriental Hotel?
Yes, there are 3 on-site restaurants, featuring Italian cuisine and ocean views.
What's the area around Oriental Hotel like?
Oriental Hotel is in Kobe City Centre, a short 8-minute drive from Kobe (UKB) and 7 minutes' walk from Meriken Park.
Oriental Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
18 December 2024
Lovely stay for a family! We will come back
We had such a lovely time here! We had requested a crib and they not only brought one and set it up really nicely, they also brought wipes and diapers and a diaper pail for us to use, which was all unexpected and so helpful. Our 15-month old slept really well in the crib. The room was very comfortable and we had everything we needed and the service was so thoughtful and nice at every turn. We also loved the hotel breakfast - everything was delicious, highly recommend the French toast and the sesame doughnuts.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Rafael
Rafael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Jaime
Jaime, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Jaime
Jaime, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
Ryan
Ryan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 August 2024
Harumi
Harumi, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2024
Andrew
Andrew, 4-night trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
Tyler
Tyler, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
Honestly I was so pleasantly surprised, it had amazing views, super helpful staff and amazing rooms and amenities. If it wasn’t a little above my price range I wish I could have stayed all week.
Erika
Erika, 1-night trip
Verified Expedia guest review
6/10 Good
12 July 2024
Justin
Justin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 June 2024
Wing Sum
Wing Sum, 1-night trip
Verified Expedia guest review
8/10 Very good
28 May 2024
This hotel does not have the lobby on the first floor. We need to go to 17th floor. There is only one staff at the hotel entrance at the first floor and I had a hard time to get a tax cab. One stuff at the entrance is not acceptable at all for the price I paired to stay at this hotel. The credit card reader did not work well to read my foreign credit card.
Junko
Junko, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Excellent buffet breakfast
Beautiful and spacious room
Very helpful staff went above and beyond to find us restaurant reservations
Martin
Martin, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Lovely hotel
I’ve stayed here a number of times and it’s always the same (in a good way) - lovely, well-maintained property, excellent and thoughtful service, central location and - do yourself a favour - room service breakfast is terrific, while the breakfast room buffet’s a bit generic.
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 May 2024
It was a very good quality hotel. In a very nice part of the city
William
William, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 May 2024
Very nice property
Thomas
Thomas, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
8 May 2024
CHENG
CHENG, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 May 2024
This was the most beautiful and luxurious hotel I've ever stayed in. The facilities were excellent, the staff were attentive and friendly. My favorite thing about my stay was the room itself and the amenities in the room. The bathroom (shared shower and large soaking tub) was a treat, especially the aromatic bath salts after a long flight. I hope to return to Kobe and stay here again!
Nicole
Nicole, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
4 May 2024
Amazing
Exceeded our expectations. Gorgeous hotel with beautiful and well maintained rooms.
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 April 2024
Amnon
Amnon, 2-night trip
Verified Expedia guest review
8/10 Very good
25 April 2024
Great staff, but failed to pick us up from our cruise ship—over an hour late so we ended up with a taxi after major language issues. Good location, but rooms are not modernized. Decent value for money but probably will try another hotel on next visit.
Ronald
Verified Travelocity guest review
8/10 Very good
7 April 2024
Great centrally located hotel in Kobe close to transportation
eric
eric, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 March 2024
Matheus
Matheus, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 March 2024
yes but...
it was only one night stay but it was the most pleasant stay as always. the only one odd thing we saw was the homeless lady was hanging around the main entrance at night. The next morning when we were leaving, she was still there deeply sleeping on the chair. She is no harm. Kind of famous quiet homeless lady in the neighborhood without any bothersome behavior whatsoever. But still it's not great for the hotel reputation and we worried about how tourists think about the whole situation. Other than that it's always almost perfect at this best hotel in KOBE. We are so proud of ORIENTAL HOTEL.