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View all photos for Double Room, Chaika Park View

Double Room, Chaika Park View

Double Room, Chaika Park View

  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment Arcadia, Park View

In-room safe, desk, blackout curtains, iron/ironing board

Apartment Arcadia, Park View

  • 43 sq m
  • Park view
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio, Park View

Studio, Park View

Studio, Park View

  • 38 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Arcadia Park View

In-room safe, desk, blackout curtains, iron/ironing board

Double Room, Arcadia Park View

  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Studio, Sea View

Studio, Sea View

Studio, Sea View

  • 38 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

At a glance

Hotel size

  • 423 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, up to 11 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Uncovered on-site self-parking (BGN 20 per day)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Local/corner shop
  • Lifeguard on site

What to do

  • On the beach
  • Shopping
  • Bike rentals nearby
  • Kayaking nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2000
  • Garden
  • Terrace
  • Piano
  • 2 outdoor pools

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Reviews

4.4

4.0/10

Cleanliness

4.0/10

Staff & service

5.2/10

Amenities

4.0/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

6/10 Good

Hotel is very run down and not taking care of. We had a ocean view which was great except the bar at the bottom of the hotel on the boardwalk blasts music until 8am. Thankfully we aren't bothered by the noise and expect it in the area but I could see this being a big issue for a lot of people. Never tried the restaurant after seeing the state of the hotel. Location is good, hotel has 3 buildings but only one is currently being used.
6-night trip
Verified Hotels.com guest review

4/10 Fair

Unkept (reminded me of Faulty Towers)
Unkept. Hotel is falling apart. Broken lounge chairs, dated, and the beach directly in front w lounge chairs isn’t even theirs so you have to pay for the lounge chairs. Tear it down and start over. Convenient opening in the fence that allows anyone to get into the property unsecured. Virtually no oversight. If I did Sunny Beach again (I won’t) I’d find a much cheaper option with a smaller pool (even). Not even worth the location. I’ve stayed in some Soviet era hotels in Kiev (but I knew that was going to be the case) and here I can attest I read the reviews and hoped for better, but they were spot on. I did at least have hot water. Bed was comfortable. If you can stay here for 35 a night I’d jump on it, don’t pay over 50.
Sean, 3-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Hotels.com guest review

2/10 Poor

Stay away from this place.
I wish I paid more attention to other guests reviews and never booked this hotel. This is NOT a 4 star beach resort, it does not deserve even 2 stars. It feels like a dormitory on a college campus. - There is no shampoo - teeny tiny bar soap is all you get. - There are no hand or face towels. - There is no hot water from 5 to 8pm, it is mildly warm. - There is not a single glass or cup in the room - you will have to drink water from the bottle. - There is no tea kettle or coffee maker in the room. - There is no electrical outlet - I had to unplug their TV in order to charge my phone. - Toilet is leaking so there is water on the bathroom floor. - Bathroom shelf is half broken and hanging at 30 degrees angle, the sink itself is also installed at some angle, so whatever you put on it (toothbrush, soap) will fall. I had to keep my toothbrush on the table in the room. - The key to your room is not a programable card like you might expect, it is a physical key attached to a huge metal rectangle with your room number written on it. When you go to a pool you just don’t know where to put it. - The safe deposit box is old, doesn’t have a code combination, requires a physical key and probably can be opened with a screwdriver. - Closet sliding doors are broken and opening them requires 2 hands and some physical exercise. - You will hear loud noise (music from the bar and people screaming) until 2am, so if you are light sleeper it will be a problem.
Vladislav, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Radoslav, 10-night trip
Verified Expedia guest review

2/10 Poor

Nedelcu Emil Madalin, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

i will not come back
parking 15 mins away fridge not working
Raducu, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Disaster
It was a disaster, there was no hot water, the tap was broken, the air conditioner was not working, the blankets were dirty, there was no WIFI, the phone was not working so every time I had to walk to reception to tell them that something is not working. And the answers I got was that there are no maintenance people, to talk to the manager in the morning because they have no one to contact right now. The manager in the morning also did not deal with the problems and just told me again and again that she had no way to deal with the problems and that she could not pay me the money back in any way because the order was made over the Internet. We were 2 families with 2 small children and both rooms had problems. A day after we just had to leave because they didn't change the room.They claimed everything was full. The booking was for 2 nights but we did not stay and spent a whole day to find another hotel. We were searching by walking and enttering every hotel because we were already afraid to book online for the reason we didn't get a refund.
Angel, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Edward, 8-night family trip
Verified Hotels.com guest review

8/10 Very good

rafi, 2-night trip with friends
Verified Hotels.com guest review