Choose dates to view prices

My Story Hotel Rossio

Photo gallery for My Story Hotel Rossio

Family Room | Down duvets, minibar, in-room safe, blackout curtains
Suite (Rossio) | View from room
View from room
Down duvets, minibar, in-room safe, blackout curtains
Down duvets, minibar, in-room safe, blackout curtains

Overview of My Story Hotel Rossio

My Story Hotel Rossio

3.0 star property
3-star hotel with restaurant, near Rossio Square

9.2/10 Superb

700 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Restaurant
The price is €118
Price available on 18/12/2022
Map
Praca Dom Pedro IV (Rossio Square), 59, Lisbon, 1100-200
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Babysitting
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
For families
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Lisbon Old Town
  • Rossio Square - 1 min walk
  • Santa Justa Elevator - 1 min drive
  • Lisbon Cathedral - 7 min drive
  • Marquis of Pombal Square - 6 min drive
  • Castle of São Jorge - 15 min drive
  • Commerce Square - 8 min drive
  • Lisbon Oceanarium - 26 min drive
  • Jerónimos Monastery - 20 min drive
  • Belém Tower - 23 min drive

Getting around

  • Lisbon (LIS-Humberto Delgado) - 24 min drive
  • Cascais (CAT) - 28 min drive
  • Rossio Station - 2 min walk
  • Cais do Sodré Station - 15 min walk
  • Santa Apolonia Station - 23 min walk
  • Rossio Station (Green) - 1 min walk
  • Restauradores Station - 3 min walk
  • Praça da Figueira Stop - 4 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Merendinha do Arco - 2 min walk
  • Restaurante Da Calcada - 2 min walk
  • A Licorista O Bacalhoeiro - 2 min walk
  • Eric Kayser - 2 min walk
  • Super Mário - 2 min walk

About this property

My Story Hotel Rossio

My Story Hotel Rossio puts you within a 10-minute drive of Rossio Square, and features an airport shuttle. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Rossio Station (Green) is steps away and Restauradores Station is 3 minutes.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 46 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 15 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts major credit cards. Cash is not accepted.

Also known as

My Story Hotel Rossio Lisbon
My Story Hotel Rossio
My Story Rossio Lisbon
My Story Rossio
My Story Hotel Rossio Hotel
My Story Hotel Rossio Lisbon
My Story Hotel Rossio Hotel Lisbon

Frequently asked questions

Does My Story Hotel Rossio offer free cancellation for a full refund?
Yes, My Story Hotel Rossio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at My Story Hotel Rossio?
As of 3 December 2022, prices found for a 1-night stay for 2 adults at My Story Hotel Rossio on 18 December 2022 start from €118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at My Story Hotel Rossio?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at My Story Hotel Rossio?
Sorry, pets aren't allowed.
Is parking offered on site at My Story Hotel Rossio?
Sorry, there's no on-site parking at My Story Hotel Rossio.
Is an airport shuttle service offered by My Story Hotel Rossio?
Yes, an airport shuttle is available.
What are the check-in and check-out times at My Story Hotel Rossio?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at My Story Hotel Rossio?
No, this hotel doesn't have a casino, but Lisbon Casino (26-min drive) is nearby.
Are there restaurants at or near My Story Hotel Rossio?
Yes, there's an on-site restaurant. Nearby restaurants include Restaurante Cervejaria Pinoquio (3-min walk), A Provinciana (3-min walk) and Restaurante Gambrinus (3-min walk).
What's the area around My Story Hotel Rossio like?
My Story Hotel Rossio is in Lisbon Old Town, a short 1-minute walk from Rossio Station (Green) and 3 minutes' walk from Santa Justa Elevator. Travellers love the hotel's prime location.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Daryl, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good very clean hotel in excellent location . However be aware it is a minimalist with very small rooms .
Heather, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daryl, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location! Location! Fabulous……and folks at front seat super helpful and friendly Opt out for breakfast- room too too crowded and so many great cafes right out front door
Connor, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic free breakfast buffet. The staff is exceptionally friendly and professional. Excellent location.
Nancy, 5-night trip
Verified Expedia guest review

10/10 Exceptional

BRENDA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was super helpful
Elizabeth A, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Julie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tamara, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review