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Hotel on the Promenade

4.0 star property
Family-friendly hotel with restaurant, near Cape Town Stadium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel on the Promenade

Balcony
Terrace/patio
Deluxe Double or Twin Room
Exterior
Breakfast, lunch, dinner served; French cuisine, sea views

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Babysitting
  • Business centre
  • Airport shuttle
  • Beach shuttle
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Fridge
  • Private bathroom
  • Premium TV channels
The price is €235
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Pillow menu
Renovated in 2012
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
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About the area

Map
11 Arthurs Road, Sea Point, Cape Town, Western Cape, 8001

What's nearby

  • Cape Town Stadium - 4 min drive - 3.2 km
  • Cape Town International Convention Centre - 5 min drive - 4.8 km
  • Long Street - 6 min drive - 5.0 km
  • Cape Town Cruise Terminal - 6 min drive - 4.9 km
  • Camps Bay Beach - 8 min drive - 4.1 km

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 28 min drive
  • Cape Town Station - 9 min drive
  • Cape Town Bellville Station - 21 min drive
  • Airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪FireBirds - ‬5 min walk
  • ‪Food Inn - ‬3 min walk
  • ‪Atlantic Express - ‬5 min walk
  • ‪Seattle Coffee Company - ‬4 min walk

About this property

Hotel on the Promenade

At Hotel on the Promenade, you'll be within a 10-minute drive of Cape Town Stadium and Cape Town International Convention Centre. You can indulge in massages, body wraps or manicures and pedicures, and grab a bite to eat at The Bistro, which serves French cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli and a terrace.

Languages

Dutch, English, French, German, Portuguese

At a glance

Hotel size

  • 7 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 1:00 PM; check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age – 16
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (ZAR 50.00 per day)
  • On-site parking is limited
  • Free off-site parking nearby; booking required

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Cruise terminal shuttle*

Off-site

  • Beach shuttle*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Terrace
  • Spa services

Accessibility

  • Lift

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs and body treatments.

Dining

The Bistro – Overlooking the ocean, this bistro specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fees & policies

Refundable deposits

  • Deposit: ZAR 500.00 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Airport shuttle transfer per adult: ZAR 500 (one way)

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 500.00 per room (one way)
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Beach shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for ZAR 250.0 per day

Parking

  • Valet parking costs ZAR 50.00 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards.

Also known as

Cascades Promenade Hotel Cape Town
Cascades Promenade Hotel
Cascades Promenade Cape Town
Cascades Promenade
Cascades On The Promenade Hotel Sea Point
Cascades On The Promenade Cape Town, South Africa
Cascades On The Promenade Cape Town South Africa
Hotel Promenade Cape Town
Hotel Promenade
Promenade Cape Town
Cascades on the Promenade
Hotel on the Promenade Hotel
Hotel on the Promenade Cape Town
Hotel on the Promenade Hotel Cape Town

Frequently asked questions

Does Hotel on the Promenade offer free cancellation for a full refund?
Yes, Hotel on the Promenade does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel on the Promenade?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel on the Promenade?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel on the Promenade?
Yes, an airport shuttle is available. The charge is ZAR 500.00 per room one way.
What are the check-in and check-out times at Hotel on the Promenade?
Check-in start time: 1:00 PM; check-in end time: midnight. Check-out time is 11:30 AM. Express check-in and check-out are available.
Is there an on-site casino at Hotel on the Promenade?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (18-min drive) is nearby.
What is there to do at Hotel on the Promenade and nearby?
Have fun with nearby activities such as hiking and horse riding. Hotel on the Promenade also has spa services.
Are there restaurants at or near Hotel on the Promenade?
Yes, The Bistro offers al fresco dining, French cuisine and ocean views.
What's the area around Hotel on the Promenade like?
Hotel on the Promenade is in Sea Point, a short 7-minute walk from Table Mountain National Park and 6 minutes' walk from Sea Point Promenade.

Hotel on the Promenade Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

A true boutique hotel, small and elegant, with an attentive, efficient staff. A quiet luxury that made me want to return. The inclusive breakfasts were grand and delicious.
William A. Allen, 2-night trip with friends
Verified Travelocity guest review

10/10 Exceptional

The property is boutique; cute outdoor restaurant. Location is less than a block from the beach. The owner is very attentive and the staff was superb. Accommodations were great! Food and drinks first rate. Highly recommended.
Tamra, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sangwook, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Nice small boutique hotel in good location a couple blocks from the water. Room was very modern with big balcony and comfortable bed. The owner was very friendly and helpful and gave us suggestions/ tips for things to do around Cape Town.
4-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent Stay
Incredible stay. Fabulous location. Comfy bed. Good WiFi.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Boutique chic with a few niggles
The hotel staff were quite excellent in their service levels. The front desk manager is also very friendly and was quite quick to try solve our problems. One thinks she has to do this often. The room had an excellent bed, sheets and pillows. Good TV offering and great internet. The restaurant had a good menu and the room service was perfect. The rooms were serviced daily and all toiletries were replenished. Towels were cleaned daily.The in-room safe is large. The hotel is situated in a excellent location. Walking distance to the promenade and easy access to all tourist attractions. On the negative side, the hotel/guest house is small and so noise from the kitchen staff talking and slamming doors from other guests is quite disturbing although by 10pm all noise was over. The floors of the room were very dusty and looked as if they had not seen a wet wash in weeks. You only had to look in the corners and between the cables lying on the floor to feel as if walking barefoot or with socks on would be a bad idea. There was also a consistent smell of urine in the hotel dining area throughout our stay. This was quite bad, I'm not sure what was going on. Other than those negatives everything else was great.
Verified Hotels.com guest review

10/10 Exceptional

Perfect hotel, great value
Wonderful hotel close to the beach. Excellent service. Very good restaurant.
Verified Hotels.com guest review

10/10 Exceptional

Great place
Great breakfast, great staff, very comfortable rooms with all the modern conveniences you could need.
Verified Expedia guest review

10/10 Exceptional

Great boutique hotel!
Service is great here - personalized, genuine and high quality. Rooms are well appointed and the location is safe and convenient to good restaurants and a short drive away from the cape town landmarks. I have to specifically compliment the chef here - the breakfast was the best we had in cape town, staying at several hotels. Highly recommended!
Verified Hotels.com guest review

8/10 Very good

Superb!
The Cascades is an amazing boutique hotel. I thoroughly enjoyed my stay there. The rooms are superb!! Although the bathroom didn't seem like it had been cleaned properly (I found random hairs in the basin & shower) I find it hard to hold this against them due to the lovely I had at the hotel.
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
The staff was extremely welcoming and friendly upon our arrival. The room was spacious, very clean and well appointed with modern amenities and a large balcony. Breakfast was delicious! Very close to the ocean and the Sea Point Promenade. Would definitely recommend!
Verified Hotels.com guest review

10/10 Exceptional

Fantastic place with great hosts.
Best place we stayed in during our visit to Cape Town. Close to the water and about 4km out from the V&A waterfront and thankfully less touristy. Wonderful patio restaurant and the service was excellent. It's easy to hop on a bus and parking was easy to find. Uber is available in Cape Town so it's easy to get around if you prefer not to drive.
Verified Expedia guest review

10/10 Exceptional

Nice hotel
Very nice hotel, kind and warm welcome by Els and her staff, extended breakfast. Fantastic service, very good adress in Cape Town !!!
Verified Hotels.com guest review

8/10 Very good

Chic
Had a great stay. Parking can be a problem. We only had "nibbles" as most of the meals on the menu (dinner) was not available. But it was good. Breakfast was awesome. The staff is really good and the reception when we arrived the best.
Verified Hotels.com guest review

10/10 Exceptional

Excelente localização e visinhança. Equipe fantástica, bem receptivos e atenciosos. Café da manhã impecável!
Danilo, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Tres bel hotel
Tres bel hotel,propre bien situé, Acceuil remarquable
Verified Hotels.com guest review

10/10 Exceptional

Litet och personligt hotell i bästa läge
Ett litet och mycket fint boutique hotell som gjorde vår vistelse i Kapstaden så bra som överhuvudtaget är möjligt. Mycket hjälpsam och trevlig personal. Rummet var stort, funktionellt och rent med en stor hörnbalkong på andra våningen. Delvis utsikt över havet. Frukosten var fräsch och varierad och maten på lunch och middag var mycket bra.
Verified Expedia guest review

10/10 Exceptional

Awesome place to stay in Sea Point.
Awesome place to stay in Cape Town. Really close to the beach with very confortable bedroom and tasty breakfast. Staff is very friendly.
Verified Hotels.com guest review

10/10 Exceptional

Location good, good price, sweet staff.
Great place to stay. The staff are all friendly and willing to help. Quiet neighbourhood and close to the beach.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Muito bom!
O hotel é muito bem localizado, fica em Sea Point. Dá pra andar pra praia a pé, tem um calçadão muito legal pra dar uma caminhada e fazer um exercício. O staff é muito simpático, o quarto tem um tamanho bom e o banheiro também. Cama e banho confortáveis. O restaurante do hotel não é nada excepcional, mas oferece boas opções. O café da manhã incluído tb é farto. Apenas 2 pontos negativos a serem mencionados: a simpatia do gerente não era das melhores, apesar que no último dia conhecemos a esposa dele que o substituiu e a diferença foi de 180 graus, muito simpática, pena que só a conhecemos no último dia! E a internet oferecida nos quartos, muito instável e apenas 1 aparelho por vez ( pra quem depende de internet durante a viagem é uma questão).
Verified Hotels.com guest review

8/10 Very good

Angenehmes Hotel in Sea Point Super Frühstück, 1x wöchentlich Braii zu empfehlen
Verified Expedia guest review