The Westin Cape Town

Photo gallery for The Westin Cape Town

Lobby
Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Overview of The Westin Cape Town

The Westin Cape Town

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near V&A Waterfront

9.2/10 Superb

809 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Convention Square, Lower Long Street, Cape Town, Western Cape, 8000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Fitness centre
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Massage/treatment rooms
  • In-room childcare
  • Business centre
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Cape Town City Centre
  • V&A Waterfront - 24 min walk
  • Two Oceans Aquarium - 2 min drive
  • Cape Town Cruise Terminal - 12 min drive
  • Cape Town Stadium - 7 min drive
  • Table Mountain - 17 min drive
  • Camps Bay Beach - 15 min drive
  • Kirstenbosch National Botanical Gardens - 12 min drive

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 16 min drive
  • Cape Town Station - 12 min walk
  • Cape Town Bellville Station - 28 min drive
  • Airport shuttle (surcharge)

About this property

The Westin Cape Town

Placing you 1.2 mi (2 km) from V&A Waterfront and 3.9 mi (6.2 km) from Table Mountain, The Westin Cape Town offers an airport shuttle (available 24 hours) for ZAR 1700.00 per person. You can visit the spa to be pampered with deep-tissue massages, facials or manicures and pedicures, and Louis B's Bar and Lounge, one of 2 restaurants, serves French cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a bar/lounge. Fellow travellers like the helpful staff and location.

Languages

Afrikaans, English, French, Portuguese, Xhosa

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Contactless room service is available.

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 483 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (ZAR 100.00 per day)
  • On-site valet parking (ZAR 100 per day; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Safari nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Business centre
  • 19 meeting rooms
  • Computer station
  • Conference space (5877 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Languages

  • Afrikaans
  • English
  • French
  • Portuguese
  • Xhosa

Room amenities

Be entertained

  • 42-inch TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Heavenly Spa by Westin has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Louis B's Bar and Lounge – This bistro specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Thirty7 Showkitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Raleigh's Bar – This bar specialises in international cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 1700.00 per person (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self-parking costs ZAR 100.00 per day
  • Valet parking costs ZAR 100 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Westin Cape Town Hotel
Westin Hotel
Westin Cape Town
Cape Town Westin
The Westin Cape Town Hotel Cape Town Central
The Westin Cape Town South Africa
The Westin Cape Town Hotel
The Westin Cape Town Cape Town
The Westin Cape Town Hotel Cape Town

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Sanmarie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

RENDANI, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

awesome spot
Chris, 7-night trip
Verified Expedia guest review

8/10 Very good

Uba, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Pool although it states heated was not- disappointing for the children. Should be stricter control on people in the exec lounge speaking on their phones on speaker mode. Other guests are really not interested Breakfast service not as good as it should be for a 5 star hotel. Otherwise a great hotel and still very enjoyable.
Jamie, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Colin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best customer service and what a fab location for cape town
SOMESH, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Had an amazing stay for 14 nights at the hotel.
Danya, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Abdul Aziz, 1-night trip
Verified Hotels.com guest review