Lagoon Beach Hotel & Spa

Photo gallery for Lagoon Beach Hotel & Spa

Primary image
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Balcony
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of Lagoon Beach Hotel & Spa

Lagoon Beach Hotel & Spa

4.0 star property
Milnerton beachfront hotel with 3 restaurants, bar/lounge

7.8/10 Good

594 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Refrigerator
Map
1 Lagoon Gate Drive, Lagoon Beach, Cape Town, Western Cape, 7441
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • 3 outdoor pools
  • Breakfast available
  • Fitness centre
  • Steam room
  • Massage/treatment rooms
  • Conference centre
  • 14 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Playground on site
  • Fridge
  • Private bathroom
  • Separate bath and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Milnerton
  • Cape Town Cruise Terminal - 23 min drive
  • Two Oceans Aquarium - 17 min drive
  • V&A Waterfront - 18 min drive
  • Cape Town Stadium - 18 min drive
  • Table Mountain - 28 min drive
  • Camps Bay Beach - 27 min drive
  • Kirstenbosch National Botanical Gardens - 25 min drive

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 23 min drive
  • Cape Town Station - 9 min drive
  • Cape Town Bellville Station - 33 min drive

About this property

Lagoon Beach Hotel & Spa

Lagoon Beach Hotel & Spa is a great choice for your beach stay in Cape Town, putting you near activities such as scuba-diving, snorkelling and surfing/body boarding. 3 outdoor pools provide fun for everyone, and guests can also take advantage of a fitness centre and a steam room. The Brasserie Restaurant, one of 3 restaurants, offers a beachfront location, and serves breakfast and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this upmarket hotel. Fellow travellers like the helpful staff and beach.

Languages

Afrikaans, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 232 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • On-site motorhome/coach/lorry parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Playground
  • Children's menu

What to do

  • On the beach
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • 14 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • 18 holes of golf
  • 3 outdoor pools
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Languages

  • Afrikaans
  • English

Room amenities

Be entertained

  • 42-inch LCD TV

Home comfort

  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

The Brasserie Restaurant – This beachfront brasserie serves breakfast and dinner.
La Mizu – This beachfront pub serves brunch, lunch, dinner and light fare. A children's menu is available. Open daily.
Wang Thai – This theme restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of ZAR 200 for adults and ZAR 100 for children (approximately)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

  • Rollaway beds are available for ZAR 300.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Lagoon Beach Hotel Cape Town
Lagoon Beach Hotel
Lagoon Beach Cape Town
Lagoon Beach
Lagoon Beach Hotel
Lagoon Beach Hotel & Spa Hotel
Lagoon Beach Hotel & Spa Cape Town
Lagoon Beach Hotel & Spa Hotel Cape Town

Frequently asked questions

Overall score and ratings

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.7/10

Property conditions & facilities

6.9/10

Eco-friendliness

10/10 Exceptional

Pule, 3-night trip
Verified Hotels.com guest review

8/10 Very good

It was OK. We had AC issues which took 3 days to resolve and that was fixed by relocating us to an alternative room. They did us check out later taken into consideration the issues we experienced.
SHOAB, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good view but pools not really accessible for someone with a bit of a disability: need steps and rails.
Pauline, 3-night trip
Verified Expedia guest review

2/10 Poor

Food poisioning with a touch of breach of privacy
Got food poisoning. Had booked for two nights the receptionist said it was for 3, so stayed for three then wanted payment for the extra night? I explained that the mistake was there's. Then had numerous emails asking for extra payment. Then the receptionist messaged me on my moblie a clear breach of my privacy say she was now fired because of me? Not on!
Jonathan, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Patince, 2-night trip
Verified Expedia guest review

4/10 Fair

Don't get fooled by the views
Stinky dirty lagoon water runs on the beach, rooms have no amenities, rooms not clean and have smokers smell, not maintained, not comfortable sleep, they are far from any fun activity to do in cape town so you need car to get around, ridiculous restaurant and breakfast pricing for the quality received, Beautiful views but really not worth the price, this is not a place for holiday makers or couples, there is no thought for their guests comfort taken into account. Not great at all
2-night trip
Verified Hotels.com guest review

6/10 Good

Dropping standards
The Hotel is really in a picturesque location BUT it seems that that the standards are dropping. There are a few good employees that make you feel welcome but the rest couldn't give a damn. I waited 30 minutes at the BAR/Lounge area after ordering a Coke, Milo and 2 scoops of ice cream, its never arrived so I left. I left a message at reception for the hotel manager to engage with me BUT this as well did not materialize. The room door scrapes against the dry wall when opening, this makes a noise that's uncomfortable every time the door opens and closes. The toilet has not been installed level. The shower clogs up and you literally stand in ankle deep 'dirty' water. All the above were addressed with people on the ground but nothing was done OR they couldn't do anything. This was my second visit but definitely my last to this hotel.
Yusuf, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great accommodation
Splendid family accommodation with excellent amenities for the family.
Prudence, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Joseph, 2-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip with friends
Verified Hotels.com guest review