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The Ritz Cape Town

Photo gallery for The Ritz Cape Town

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Outdoor pool, pool cabanas (surcharge), pool umbrellas
View from room

Overview of The Ritz Cape Town

The Ritz Cape Town

4.0 star property
4-star Cape Town hotel with 1 outdoor pools, connected to the convention centre

7.0/10 Good

487 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Air conditioning
  • Connecting rooms available
Map
Cnr. Main & Camberwell Roads, Sea Point, Cape Town, Western Cape, 8050

Room options

About this area

What's nearby

  • In Sea Point Promenade

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 18 min drive
  • Cape Town Station - 10 min drive
  • Cape Town Bellville Station - 20 min drive
  • Area shuttle (surcharge)

Restaurants

  • Rockpool - 5 min walk
  • The Duchess of Wisbeacch - 7 min walk
  • Ristorante Posticino - 9 min walk
  • The Hussar Grill - 9 min walk
  • Bella Italia - 9 min walk

About this property

The Ritz Cape Town

Bring the kids when you stay at The Ritz Cape Town in Cape Town and they can enjoy the free kids' club. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 3 bars/lounges. Other highlights at this upmarket hotel include a poolside bar and a garden. Fellow travellers like the comfortable beds and breakfast.

Languages

English

At a glance

Hotel size

  • 212 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time ends at anytime
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (ZAR 60 per day)
  • On-site extended parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Off-site

  • Area shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Free children's club
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Whale watching nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1972
  • Garden
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

Freshen up

  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Top of the Ritz revolving – On-site restaurant.
Casa – On-site restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Parking

  • Self-parking costs ZAR 60 per day
  • Extended parking is available for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Also known as

Cape Town Ritz Hotel
Cape Town Ritz
Cape Town Ritz Hotel South Africa
Ritz Hotel Cape Town
Ritz Cape Town Hotel
Ritz Cape Town
The Ritz Cape Town Hotel
The Ritz Cape Town Cape Town
The Ritz Cape Town Hotel Cape Town

Frequently asked questions

Does The Ritz Cape Town offer free cancellation for a full refund?
Yes, The Ritz Cape Town does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz Cape Town?
Yes, there's an outdoor pool.
Are pets allowed at The Ritz Cape Town?
Sorry, pets aren't allowed.
Is parking offered on site at The Ritz Cape Town?
Yes. Self-parking costs ZAR 60 per day. Parking spaces may be limited.
What are the check-in and check-out times at The Ritz Cape Town?
You can check in until anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at The Ritz Cape Town?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (26-min drive) is nearby.
What is there to do at The Ritz Cape Town and nearby?
Have fun with nearby activities such as hiking and mountain biking, and practise your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a garden.
Are there restaurants at or near The Ritz Cape Town?
Yes, there are 2 on-site restaurants. Nearby restaurants include Rockpool (5-min walk), The Duchess of Wisbeacch (7-min walk) and Ristorante Posticino (9-min walk).
What's the area around The Ritz Cape Town like?
The Ritz Cape Town is a short 19-minute walk from Cape Town Stadium and 8 minutes' walk from Table Mountain National Park. Travellers say that the area is walkable and good for shopping.

Reviews

7.0

Good

7.0/10

Cleanliness

7.4/10

Staff & service

5.9/10

Property conditions & facilities

Reviews

10/10 Exceptional

Fabulous!
We stayed at the newly revamped hotel for two weeks and loved our stay. After an initial problem with our room, we were instantly upgraded to a large room with a breathtaking view of Lion's Head and the sea. The staff at The Ritz are simply wonderful! They are all friendly and helpful, always greeting us with a smile. The breakfast buffet was good, with eggs made to order and a good selection of other items. The hotel is one block from the Promenade where we enjoyed walking. There is a large choice of restaurants within walking distance and the area is safe. We did not take advantage of the revolving restaurant, but the views from up there were stunning! We would definitely stay at The Ritz again!
Cheryl, 14-night trip
Verified Expedia guest review

2/10 Poor

DO NOT STAY HERE, THEFT!!
Went to dinner, returned to room and realized I need to buy water because there was none stocked in my room. Made the misteak of leaving my purse under the TV for 15 minutes while I went downstairs. During that time someone entered my room to drop off a “complimentary” dessert tray. Cute right? Wrong! Discovered several hundred US dollars went missing! Immediately reported it to manager on duty, he could have cared less and told me he couldn’t go around accusing people and that he would alert the morning manager. Upon check out the next morning nobody knew of the situation and there was no follow up even a month after! Why are they entering rooms late at night and doing nothing about stolen money? This place is weird and shady. Lesson learned don’t drop your guard for even a second. STAY FAR AWAY FROM THE RITZ...
Lisa, 1-night trip
Verified Expedia guest review

4/10 Fair

Newly renovated Ritz misses the mark
No hairdryer, no robes, no slippers, hard pillows with no pillow choices, extractor not functioning in the bathroom, small bottled water only for 1 provided and 45 minutes to get room service to rectify after phoning multiple times made our stay very disappointing for a hotel that has been newly renovated, but has missed the mark. Fine details to the renovation like leaving the old brown covering inside the lift doors, badly covered passage walls / finishes and unfinished areas on the restaurant level makes one feel that the decoration upgrade was done as cheaply as possible. The staff in the restaurant were friendly and did ask how was our stay, but more needs to be done to tell guests that you can order a cooked breakfast, as the food variety on display was minimal. Pity, because the past reviews online has been shocking, but we though that things would have dramatically changed due to a "complete renovation". A lot more work and attention to detail needed. Nice pool area though.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Staff
Sadick is an outstanding concierge. he was very attentive to all our needs and went above and beyond to make sure all needs were met. He greeted us every morning with a warm and inviting greeting. The Restaurant and Bar staff was awesome, the Manager was informed that I was lactose intolerant, he immediately walked to the local store and bought soy milk that would last my entire stay. The staff at the revolving restaurant were excellent, specially our waitress. South Africa was on our bucket list, however, our experience, because of the staff, has turned it into a place we will visit again.
Berkis, 5-night trip
Verified Expedia guest review

2/10 Poor

Money stolen from my room
Safety box was not functional upon my arrival. My mistake, I left my money inside my luggage. Unfortunately housekeeping stole money out of my bags. The next day I informed Reception and asked them NOT to let anyone into my room. However when I came back at night the room was cleaned and housekeeping has been there again despite my earlier note. Stay there at your own risk.
Monti, 3-night trip
Verified Expedia guest review

6/10 Good

Nice hotel good location friendly helpful staff
Only there for one day & night, Inside building works where noisy. Safe in room you could just pick up and walk out with it. Unfortunate couldn’t use pool due to drought & rain
Jan, 1-night trip
Verified Expedia guest review

4/10 Fair

Verified Hotels.com guest review

4/10 Fair

2-night business trip
Verified Hotels.com guest review

2/10 Poor

They really don't care about the customer.
First the hotel is close under construction and nobody contacted me telling me that, so I arrived from the airport and they were not receiving customers. They sent me to a far away "hotel" really bad taking advantage because I'm sure they paid very little for that place Where I was ROBBED while I was out! If Ritz really care about their customers they would contact you first or they would put you in a better/safe place NOT in a chipper place so they could have more profit on top!
Verified Expedia guest review

10/10 Exceptional

Best room in town.
From our arrival, through to our departure, we had a positive experience. No complaints. Our room on the 19th floor gave us wonderful views. The dual aspect room meant that we could see sunrise and sunset. Our double room had recently been renovated, and was very acceptable. Some floors were still being renovated, and two of the four lifts were reserved for contractors. This was very well managed and we did not experience any inconvenience.
Verified Expedia guest review