Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

Tokyu Stay Nishi-Shinjuku

3-star3 stars
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo-to, 160-0023, Japan

City-center hotel within walking distance of The Tokyo Metropolitan Government
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • This hotel refused to refund our money even though with COVID there was no way we could…Jul 31, 2020
  • I really like the room. It is comfortable, clean, great.Jan 11, 2020

Tokyu Stay Nishi-Shinjuku

from €84
  • Single Room A, Non Smoking 15sqm, 122cm Bed width
  • Semi Double Room, Non Smoking, 18sqm with 140cm Bed width
  • Twin Room A, Non Smoking 21sqm, 100cm Bed width
  • Single Room A, Smoking 15sqm, 122cm Bed width
  • Semi Double Room, Smoking, 18sqm with 140cm Bed width
  • Twin Room A, Smoking, 21sqm, 100cm Bed width
  • Twin Room B Non Smoking with extra bed,34sqm, 100cm Bed width
  • Semi Double Room with Kitchen, Smoking, 140cm Bed width
  • Semi Double Room with Kitchen, Non Smoking, 140cm Bed width

What’s around Tokyu Stay Nishi-Shinjuku


  • In Shinjuku
  • Shinjuku Gyoen National Garden - 27 min walk
  • Meiji Jingu Shrine - 28 min walk
  • Yoyogi Park - 32 min walk
  • Tokyo National Olympic Stadium - 40 min walk
  • Tokyo Imperial Palace - 5.6 mi / 9 km
  • Tokyo Dome - 6.5 mi / 10.4 km
  • Tokyo Tower - 7.4 mi / 11.9 km

Getting around

  • Narita Intl. Airport (NRT) - 53 min drive
  • Haneda Airport (HND) - 16 min drive
  • Hatsudai Station - 18 min walk
  • Shinjuku Station - 18 min walk
  • Seibu-Shinjuku Station - 19 min walk
  • Nishi-shinjuku-gochome Station - 3 min walk
  • Tochomae Station - 8 min walk
  • Nishi-shinjuku Station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 149 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • In-room safe

Tokyu Stay Nishi-Shinjuku’s small print

Also known as

  • Nishi-Shinjuku Tokyu Stay
  • Tokyu Stay Nishi-Shinjuku Tokyo
  • Tokyu Stay Nishi-Shinjuku Hotel Tokyo
  • Tokyu Stay
  • Tokyu Stay Hotel
  • Tokyu Stay Hotel Nishi-Shinjuku
  • Tokyu Stay Nishi-Shinjuku
  • Tokyu Stay Nishi-Shinjuku Hotel
  • Tokyu Stay Nishi Shinjuku
  • Tokyu Stay Nishi Shinjuku
  • Tokyu Stay Nishi-Shinjuku Hotel


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Housekeeping is offered for an extra charge of JPY 1000 per night

Buffet breakfast is offered for an extra charge of JPY 1000 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Tokyu Stay Nishi-Shinjuku

  • Does Tokyu Stay Nishi-Shinjuku offer free cancellation for a full refund?
    Yes, Tokyu Stay Nishi-Shinjuku does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Tokyu Stay Nishi-Shinjuku currently open?
    This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • What are the cleanliness and hygiene measures currently in place at Tokyu Stay Nishi-Shinjuku?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Tokyu Stay Nishi-Shinjuku?
    Sorry, there's no onsite parking at Tokyu Stay Nishi-Shinjuku.
  • Are pets allowed at Tokyu Stay Nishi-Shinjuku?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Tokyu Stay Nishi-Shinjuku?
    You can check in from 3 PM - midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Tokyu Stay Nishi-Shinjuku?
    Yes. Nearby restaurants include Denny's (4-min walk), Starbucks (4-min walk), and Omborato (6-min walk).
  • What is there to do near Tokyu Stay Nishi-Shinjuku?
    Recommended spots to visit include Shinjuku Gyoen National Garden (1.4 mi) and Meiji Jingu Shrine (1.4 mi), along with Yoyogi Park (1.7 mi) and Tokyo National Olympic Stadium (2.1 mi).

Recent reviews

Fabulous 8.6 From 797 reviews

Very Good 8.0
Clean and efficient
Clean and efficient; this would actually be ideal for a long term stay, as there was a laundry machine and microwave. I stayed for 4 nights, which was fine -- but just didn't really need the kitchen or extra things. Nice to have though!
Hannah, hk4 night trip with friends
Exceptional 10.0
Great hotel in Nishi Shinjuku Gochome about 3 minutes walk from subway exit A1. Spacious room with washing/dryer, kitchenette. We will use this hotel chain in the future
TP, au2 night family trip
Exceptional 10.0
Conveniently located yet quiet; consistent, efficient, professional service; the room is small typically for Japan, but clean and has all essential amenities
us2 night family trip
Very Good 8.0
Second time I stayed here. I like the location near the Odeo Subway as serves my purpose to link into the rest of Metro Tokyo while usually avoiding the main Shinjuku station. Worked out for me that there wasn't daily cleaning, fewer disturbances. The location feels safe, important. No frills, love that there is a washer/dryer, comfy bed, everything works. Really like it that I can bring a suitcase half full due to the washer, leaves room for clothes shopping, etc. Did use the tea pot for heating water, although would love it if there was an electric coffee maker in room.
mscuriousgirl, us10 night family trip
Exceptional 10.0
Shinjuku, but without the heavy crowds...
The Nishi Shinjuku location is slightly more out of the way compared to the central or main Shinjuku location (aka Shinjuku San Chome), but it's a nice neighborhood, close to a public park, and still part of central Tokyo. I've stayed at a few different Tokyu Stay locations - I'm usually able to get a good price for a good-sized room (for Tokyo - check the room details for square footage so you aren't surprised, and consider at least a semi-double or double (18-22 square meters) if you're used to US hotel rooms), with in-room laundry. Knowing I'll have access to laundry means I can pack lighter, which makes for a better trip. The staff is always helpful, the rooms have always been clean, with all the necessary amenities.
Steven, us2 night trip
Fair 4.0
Tokyu Stay experience
Too small the room. Air-conditioner and carpet not clean.
Yiu Hung, hk3 night romance trip
Exceptional 10.0
Amenities are amazing. Very small room but everything fit effectively.
us1 night business trip
Poor 2.0
Very unhappy with this hotel that’s not flexible a
Very bad with the hotel service
sg3 night trip
Very Good 8.0
Good stay in shinjuku
The room was small but comfortable. Good location 5 minute walk from the metro. There was a washing machine which is a big plus for long term travelers. Overall good.
Claudia, as4 night romance trip
Exceptional 10.0
Washer in room a huge plus; breakfasts very good; staff helpful; convenient to public transport.
James A, us8 night trip

Tokyu Stay Nishi-Shinjuku