Near Piha Beach, Waitakere Resort & Spa offers a tranquil retreat with a sauna, library, and on-site restaurant serving breakfast to dinner. With an outdoor pool with sun loungers and free in-room WiFi, unwind by the fireplace or enjoy tour/ticket assistance from the multilingual staff; past guests have praised their helpfulness.
Situated by the ocean, Waitakere Resort & Spa is a great choice for a stay in Auckland. Guests can indulge in deep-tissue massages or manicures and pedicures, and Waitakere Resort & Spa serves breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
26 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (5 years old and younger) are not allowed between January and December
No cots (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Helicopter/aeroplane tours
Ecotours nearby
Golfing nearby
Horse riding nearby
Working away
Meeting rooms
Conference centre (861 square feet of space)
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
2 buildings/towers
Built in 1982
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in reception
Television in common areas
Fitness centre
An outdoor pool
Bike parking
Sauna
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Traditional architecture
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Waitakere Resort & Spa – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Refundable deposits
Deposit: NZD 100.00 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately NZD 30.00 per person
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for NZD 35.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Also known as
Auckland's Waitakere Estate Heritage Boutique Collection Hotel
Auckland's Waitakere Estate Heritage Collection Hotel Waiatarua
Heritage Collection Waitakere Estate Hotel Waiatarua
Heritage Collection Waitakere Estate Hotel
Heritage Collection Waitakere Estate Waiatarua
Auckland`s Waitakere Estate Hotel Waiatarua
Aucklands Waitakere Estate Wa
Waitakere Resort Spa
Waitakere Resort & Spa Hotel
Waitakere Resort & Spa Auckland
Heritage Collection Waitakere Estate
Waitakere Resort & Spa Hotel Auckland
Frequently asked questions
Does Waitakere Resort & Spa offer free cancellation for a full refund?
Yes, Waitakere Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Waitakere Resort & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Waitakere Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Waitakere Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Waitakere Resort & Spa?
Check-in start time: 2:00 PM; check-in end time: 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Waitakere Resort & Spa?
No, this hotel doesn't have a casino, but SkyCity Casino (26-min drive) is nearby.
What is there to do at Waitakere Resort & Spa and nearby?
Have fun with nearby activities such as horse riding and practise your swing at the nearby golf course. Additional recreation on-site includes helicopter/aeroplane tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a fitness centre. Waitakere Resort & Spa also has a garden.
Are there restaurants at or near Waitakere Resort & Spa?
Yes, there's an on-site restaurant, Waitakere Resort & Spa.
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Waitakere Resort & Spa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
View
Service staff
Room
Food
Restaurant
Cities
Building
Spa
Public sauna
Balcony
What guests liked
The pool, sauna, and gym were well-regarded and a great addition to the property. (3 reviews)
From real guest reviews summarized by AI.
Reviews
6/10 Good
21 Mar 2025
Dirty Patio and outdated hotel
Verified traveller
2-night trip
8/10 Very good
6 May 2025
We stayed in one of the cabins, was very private although the unit smelt very musty during our 2-night stay.
There are no lights (bulbs have been taken out) on the driveway, so very dark walking from restaurant back to our cabin in the evening, could easily have walked over the bank as you cannot see anything
Wayne
Wayne, 2-night trip
10/10 Exceptional
10 Jan 2025
Gate villa is perfect for two couples. We are really enjoyed our stay!
Inna
Inna, 1-night trip
10/10 Exceptional
17 Jan 2025
We had the villa for one night and wish to stay there much longer. The location is very quiet, nice view towards Auckland.
We can definitely recommend the accommodation.
Marek
Marek, 1-night trip
10/10 Exceptional
16 Dec 2024
It was amazing to look owt the window an see bush, realy peacefull will definatly go again
Karina
Karina, 1-night trip
10/10 Exceptional
16 Jan 2025
Fantastic ridge top location,great views of Auckland. Dining room had amazing breakfasts and excellent dinners. Wine selection wasok, but could use more NZ wines on the list.
Our room-with-a-view was excellent.
Would stay here again without hesitation.
Mark
Mark, 3-night trip
8/10 Very good
6 Oct 2024
beautiful location
Doris
Doris, 1-night trip
8/10 Very good
19 Jan 2025
Fantastic situation in the rain forest. Great walks on the doorstep. Pool, sauna & gym Good. Highly recommended.
Gary
Gary, 3-night trip
8/10 Very good
24 Nov 2024
Fabulous bush setting with amazing views of Auckland City
Kathy
Kathy, 1-night trip
10/10 Exceptional
25 Sept 2024
Staff are amazing, dinner and breakfast awesome, view from the room is beautiful, a nice quiet place. Perfect to refresh the mind and body.
Carl
Carl, 1-night trip
10/10 Exceptional
16 Jun 2024
Stunning views, very inviting and accommodating staff. Loved our little getaway
Trish
Trish, 1-night trip
8/10 Very good
14 Nov 2024
Stayed for 4 days very beautiful place to stay, fresh air and friendly staff. Fresh towels everyday. Gym room was good. Pool was nice too. Only gave 4 stars due to noise from other tourists in the hotel, too noisy late at night, when trying to rest.
I would stay here again, thankyou.
rowena
rowena, 3-night trip
10/10 Exceptional
30 Nov 2023
Excellent view, staff, restaurant
Sharon
Sharon, 2-night trip
10/10 Exceptional
21 Oct 2024
Great couple of nights
Lovely resort, nice gardens and rainforest, service with a smile, comfy room and beds with girgeous views to the city, wonderful meal at restaurant and good breakfast - old world charm could not fault stay! Thank you.
Verified traveller
2-night trip
10/10 Exceptional
7 Aug 2022
Had a lovely stay, great staff, very helpful! Would definitely stay again
Louis
Louis, 2-night trip
10/10 Exceptional
17 Aug 2024
As it was raining, you could access everything under cover, restaurant , gym & our room
Mark
Mark, 1-night trip
10/10 Exceptional
30 Jul 2024
Absolutely stunning views.
Front staff were more than friendly.
We will be back
Wendy
Wendy, 2-night trip
10/10 Exceptional
28 Jul 2023
We had the restaurant all to ourselves and the food was fantastic. Loved our stay and hope to return again.
Jacqualyn
Jacqualyn, 1-night trip
8/10 Very good
2 Jun 2024
Lovely out of the way spot
Greg
Greg, 1-night trip
10/10 Exceptional
15 Feb 2024
Amazing location with stunning views
Amazing location with great staff and superb food. We had a wonderful stay and can’t rate this resort as high as it deserves.
Catherine
Catherine, 2-night trip
6/10 Good
9 Dec 2024
The Lamb Kebabs were tough and unappetizing. More like small Hamburger fillers.
Roger
Roger, 1-night trip
10/10 Exceptional
21 Mar 2024
This was a great place to stay if you didn't want to be in the main city of Auckland. It was in the mountains, very quiet & peaceful.
Carol
Carol, 4-night trip
10/10 Exceptional
31 Jan 2024
Unique location, quiet but everything we needed. Staff brilliant and couldn’t do enough
Russell
Russell, 3-night trip
10/10 Exceptional
23 Jan 2024
Wise 2024 trip
It was a magically wonderful stay! Loved the balcony and views! The sunrise was spectacular!
lori
lori, 2-night trip
10/10 Exceptional
17 Jul 2023
Beautiful resort with incredible views. The staff were lovely and helpful