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DoubleTree by Hilton Krakow Hotel & Convention Center

Photo gallery for DoubleTree by Hilton Krakow Hotel & Convention Center

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers, lifeguards on site
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers, lifeguards on site
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers, lifeguards on site
King, Suite, 1 Bedroom, Non Smoking | Living area | LCD TV

Overview of DoubleTree by Hilton Krakow Hotel & Convention Center

DoubleTree by Hilton Krakow Hotel & Convention Center

4.0 star property
4-star hotel with indoor pool, connected to the convention centre, near Tauron Arena Kraków

9.2/10 Superb

386 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
ul. Dabska 5, Kraków, 31-572
Main amenities
  • 24-hour fitness centre
  • Breakfast available
  • Coffee shop/cafe
  • Daily housekeeping
  • Indoor pool
  • Restaurants and bar/lounge
  • Room service
  • Sauna
  • Self parking
  • Spa services
  • Spa tub
  • Steam room
For families
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Free cots/infant beds
  • Laundry facilities
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Grzegorzki
  • Oskar Schindler Factory - 10 min drive
  • Main Market Square - 21 min drive
  • Wawel Castle - 20 min drive
  • Wieliczka Salt Mine - 29 min drive

Getting around

  • Kraków (KRK-John Paul II - Balice) - 33 min drive
  • Kraków Główny Station - 14 min drive
  • Wieliczka Station - 15 min drive
  • Kraków Plaszów Station - 15 min drive

Restaurants

  • Nowa Wytwórnia - 16 min walk
  • Executive Lounge - 1 min walk
  • Dozo - 17 min walk
  • 5th Avenue - 4 min walk
  • Bread And Spread - 13 min walk
Map

About this property

DoubleTree by Hilton Krakow Hotel & Convention Center

DoubleTree by Hilton Krakow Hotel & Convention Center puts you 2.4 mi (3.9 km) from Main Market Square. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers say good things about the pool and helpful staff.

Languages

English, Polish, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 232 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (PLN 50 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Lifeguard on site

Working away

  • 16 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20452 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Tour/ticket assistance

Facilities

  • 24-hour fitness centre
  • An indoor pool
  • ATM/banking
  • Built in 2015
  • Communal living room
  • Hot tub
  • Library
  • Safe-deposit box at front desk
  • Sauna
  • Spa services
  • Steam room

Accessibility

  • Accessible bathroom (selected rooms)
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Lift
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Languages

  • English
  • Polish
  • Russian

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Turndown service

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Laptop-friendly workspace
  • Phone

Food and drink

  • Free bottled water

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

5th Avenue Restaurant – On-site restaurant.
Lounge Bar – On-site lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: PLN 1.60 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 60 per person

Children & extra beds

  • Rollaway beds are available for PLN 80.0 per day

Pets

  • Pets are allowed for an extra charge of PLN 80 per pet, per stay

Parking

  • Uncovered self-parking costs PLN 50 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector and a security system on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

DoubleTree Hilton Krakow Hotel
DoubleTree Hilton Krakow
DoubleTree by Hilton Krakow Hotel Convention Center
DoubleTree by Hilton Krakow Hotel & Convention Center Hotel
DoubleTree by Hilton Krakow Hotel & Convention Center Kraków

Frequently asked questions

Does DoubleTree by Hilton Krakow Hotel & Convention Center offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Krakow Hotel & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Krakow Hotel & Convention Center?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Krakow Hotel & Convention Center?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at DoubleTree by Hilton Krakow Hotel & Convention Center?
Yes, pets are welcome. There's a charge of PLN 80 per pet, per stay. Food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton Krakow Hotel & Convention Center?
Yes. Self-parking costs PLN 50 per day.
What are the check-in and check-out times at DoubleTree by Hilton Krakow Hotel & Convention Center?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at DoubleTree by Hilton Krakow Hotel & Convention Center and nearby?
DoubleTree by Hilton Krakow Hotel & Convention Center has an indoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near DoubleTree by Hilton Krakow Hotel & Convention Center?
Yes, there's an on-site restaurant, 5th Avenue Restaurant.
What's the area around DoubleTree by Hilton Krakow Hotel & Convention Center like?
DoubleTree by Hilton Krakow Hotel & Convention Center is a short 5-minute walk from Kraków Plaza and 11 minutes' walk from Tauron Arena Kraków. Travellers say that the area is safe.

Reviews

9.2

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Highly recommend. I will be back
Nice hotel, Giid location. Lot of parking slots. Room was very nice and clean.
Piotr, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent for events at Tauron Arena, but a bit out of the town centre
Tracey, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Maria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was convenient and comfortable stay Would do it again Maybe soon
24-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jakub, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Gaby, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Impolite service and unkindness, no integrity for commitment
SEUNG SUK, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent place I was happy except the shower drain in the handicapped shower was blocked. There was water everywhere as a result. I informed the staff as I did not realize this until the morning as I showered.
Patrick, 1-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

8/10 Very good

The staff in the reception are very nice and helpful Maciej was the best !!!!!!
Daniel, 3-night romance trip
Verified Expedia guest review