Novotel Auckland Airport in Auckland

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Luxury hotel in Auckland Airport with restaurant and bar/lounge

Overview
Rooms
Location
Amenities
Policies

8.8/10 Fabulous

Property highlights

Internet access

Free WiFi

Restaurant

Air conditioning

Gym

Bar

Ray Emery Drive, Auckland, 2022

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Fitness centre
24-hour room service
Babysitting
Business centre
8 meeting rooms
24-hour front desk
Car hire on-site
Front desk safe
Laundry service

For families

Free cots/infant beds
Babysitting (surcharge)
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker

Room options

Superior Double Room, 2 Double Beds

26 sq m
Sleeps 4
2 Double Beds

Suite, 1 King Bed

54 sq m
Sleeps 2
1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

26 sq m
Sleeps 2
1 King Bed

Executive Room, 1 King Bed

26 sq m
Sleeps 2
1 King Bed

About this area

What's nearby

In Auckland Airport
Rainbow's End - 11 min drive
Mt. Smart Stadium - 13 min drive
Sylvia Park - 18 min drive
Mt. Eden - 16 min drive
University of Auckland - 18 min drive
Eden Park - 17 min drive
Auckland City Hospital - 19 min drive
Auckland War Memorial Museum - 20 min drive
Queen Street Shopping District - 19 min drive
Spark Arena - 21 min drive

Getting around

Auckland (AKL-Auckland Intl.) - 6 min drive
Auckland Onehunga Station - 9 min drive
Papatoetoe Station - 11 min drive
Auckland Te Papapa Station - 12 min drive

Restaurants

McDonald's - 1 min walk
McDonald's - 11 min walk
Taco Bell - 14 min walk
Carl's Jr. - 14 min walk
Kfc - 16 min walk

About this property

Novotel Auckland Airport

A great choice for a stay in Auckland, Novotel Auckland Airport is only 1.4 mi (2.2 km) from the airport. Guests can visit the fitness centre for a workout or grab a bite to eat at THIRTEEN50, which serves breakfast, lunch and dinner. Fellow travellers say great things about the bar and overall property condition.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available through room service

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Hotel size

263 rooms
Arranged over 11 floors

Arriving/Leaving

Check-in time from 2:00 PM until midnight
Express check-in/out available
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required

Children

Babysitting*

Pets

Pets not allowed

Internet

Free WiFi and wired Internet access in public areas
Free wired Internet access in rooms

Parking

Off-site parking within 0.2 mi (NZD 50 per day)

Other information

Designated smoking areas

Property amenities

Food and drink

Full breakfast (surcharge) 5:00 AM–10:00 AM on weekdays and 5:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
24-hour room service

Travelling with children

Babysitting (surcharge)
Children's menu

Working away

Business centre
8 meeting rooms

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
Built in 2011
Safe-deposit box at front desk
Television in common areas
Fitness centre

Accessibility

Wheelchair-accessible
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)

Room amenities

Be entertained

IPod docking station
32-inch LCD TV
Digital TV channels
Films for purchase

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board

Sleep well

Pillow menu
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided

Freshen up

Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free wired Internet
Phone
Electrical adapters/chargers

More

Daily housekeeping
In-room safe

Special features

Dining

THIRTEEN50 – This bistro serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

Full breakfast is offered for an extra charge of approximately NZD 35.00 per person

Children & extra beds

Babysitting is available for an extra charge

Parking

Parking is available off-site and costs NZD 50 per day (0.2 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Novotel Auckland Airport Hotel

Novotel Auckland Airport

Novotel Auckland Airport Hotel Mangere

Novotel Auckland Airport Mangere

Novotel Auckland Hotel

Novotel Auckland Airport Hotel

Novotel Auckland Airport Auckland

Novotel Auckland Airport Hotel Auckland

Frequently asked questions

Does Novotel Auckland Airport offer free cancellation for a full refund?

Yes, Novotel Auckland Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Novotel Auckland Airport?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Novotel Auckland Airport?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Novotel Auckland Airport?

You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.

Is there an on-site casino at Novotel Auckland Airport?

No, this hotel doesn't have a casino, but SkyCity Casino (22-min drive) is nearby.

What is there to do at Novotel Auckland Airport and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Novotel Auckland Airport?

Yes, there's an on-site restaurant, THIRTEEN50.

What's the area around Novotel Auckland Airport like?

Novotel Auckland Airport is in Auckland Airport, a short 6-minute drive from Auckland (AKL-Auckland Intl.) and 15 minutes' walk from Butterfly Creek.

8.8

Fabulous

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

26 September 2023

Was amazing but the bed was so uncomfortable as they covered the mattress with two separate single mattresses topper as the king size bed has two single mattresses on it and it's because they couldn't dug all the sides in the mattress toppers where not stable and stayed in I suggest they should use king or super king size mattress toppers to cover both single mattresses