Calle Pere Melia, Puerto de Pollensa, Pollensa, Mallorca, 7470
What's nearby
Pollensa Port - 7 min walk - 0.7 km
Playa del Port de Pollença - 10 min walk - 0.9 km
Formentor Cape - 8 min drive - 7.2 km
Formentor Beach - 19 min drive - 8.8 km
Alcúdia Beach - 27 min drive - 12.1 km
Getting around
Palma de Mallorca (PMI) - 56 min drive
Sa Pobla Station - 21 min drive
Muro Station - 25 min drive
Inca Station - 26 min drive
Airport shuttle (surcharge)
Restaurants
Cappuccino - 5 min walk
Cappuccino - 6 min walk
Gran Café 1919 - 7 min walk
Bodega Can Ferra - 8 min walk
Little Italy - 4 min walk
About this property
Puerto Azul Suite Hotel
Puerto Azul Suite Hotel features a rooftop terrace and a free kids' club. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Restaurante, which serves breakfast and dinner. Other highlights include a poolside bar, a fitness centre and a sauna.
Languages
Catalan, English, French, German, Spanish
At a glance
Hotel size
148 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free on-site self-parking
Free off-site parking nearby
Transfers
Airport shuttle (available on request)*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast
Restaurant
Bar/lounge
Poolside bar
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
What to do
Pool table
Beach nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Snorkelling nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Multilingual staff
Bike hire
Pool loungers
Facilities
3 buildings/towers
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
Television in common areas
Fitness centre
2 outdoor pools
Arcade/games room
Sauna
Steam room
Outdoor entertainment area
Outdoor furniture
Accessibility
Wheelchair-accessible
Low-height worktop and sink
Grab bar near toilet
Room amenities
Be entertained
32-inch TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Sleep well
Free cot/infant bed
Bed sheets provided
What to enjoy
Balcony
Separate living room
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurante – This buffet restaurant serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Airport shuttle service is offered for an extra charge
Renovations and closures
The property is closed between 1 November and 18 March.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Puerto Azul Suite Hotel Pollensa
Puerto Azul Suite Hotel
Puerto Azul Suite Pollensa
Puerto Azul Suite
Puerto Azul Suite Hotel Hotel
Puerto Azul Suite Hotel Pollensa
Puerto Azul Suite Hotel Hotel Pollensa
Frequently asked questions
Is Puerto Azul Suite Hotel currently open?
The property is closed between 1 November and 18 March.
Does Puerto Azul Suite Hotel offer free cancellation for a full refund?
Yes, Puerto Azul Suite Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Puerto Azul Suite Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Puerto Azul Suite Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Puerto Azul Suite Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Puerto Azul Suite Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Puerto Azul Suite Hotel?
Check-in start time: 2:00 PM; check-in end time: 7 AM. Check-out time is noon.
What is there to do at Puerto Azul Suite Hotel and nearby?
Have fun with nearby activities such as hiking, horse riding and kayaking. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Puerto Azul Suite Hotel also has a steam room and an arcade, as well as a garden.
Are there restaurants at or near Puerto Azul Suite Hotel?
Yes, there's an on-site restaurant, Restaurante.
Does Puerto Azul Suite Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Puerto Azul Suite Hotel like?
Puerto Azul Suite Hotel is in the heart of Pollensa, a short 7-minute walk from Pollensa Port and 10 minutes' walk from Playa del Port de Pollença.
Puerto Azul Suite Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
10 May 2024
Stephen
Stephen, 7-night trip
Verified Expedia guest review
10/10 Exceptional
9 September 2023
Karen
Karen, 2-night trip
Verified Expedia guest review
8/10 Very good
22 August 2023
This hotel was well set up for families with small children. The staff organised many activities in the day with some good shows in the evening. There were plenty of sun loungers and the hotel was convenient for local shops, restaurants etc....
mike james
mike james, 6-night family trip
Verified Expedia guest review
6/10 Good
6 August 2023
Hi, the location of Azul is fantastic - right near the beach and beautiful restaurants by the beach at Puerto Pollensa.
The staff at Azul are great but this hotel wasn’t really for us, but that doesn’t mean to say it isn’t right for others. There are tons of activities and entertainment for families who love that but we like it quieter. The main issue for us is the pool isn’t big enough for the complex and unless your towel is on a sun bed at 8am, forget getting a space. I think the hotel should stop this happening as we only swam in the pool twice all week and went to a friends pool instead.
Jayne
Jayne, 7-night trip
Verified Expedia guest review
8/10 Very good
4 May 2023
Stayed for 6 nights half board at the end of April. We have stayed at several hotels in pollenca and this is by far the best location. The room was lovely and clean and the staff were all fantastic but I would have to say I didn’t think the food was good compared to other hotels. I would definitely stay here again but would be room only or bed and breakfast.
david
david, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
21 October 2022
Geoff
Geoff, 7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 October 2022
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2022
Cycling trip
Awesome as always, been coming for years and use same hotel
Mark
Mark, 7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 September 2022
Margaret
Margaret, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2022
The hotel was lovely, plenty of sun beds at any time of the day. The pools were very nice, and clean.
Room was spacious, and had great air conditioning. Fridge, Kettle etc Again clean. The staff were very friendly, and the food was fabulous, so much choice!
Would definitely go back there.
Stephanie
Stephanie, 14-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 September 2022
Sandra
Sandra, 8-night trip
Verified Expedia guest review
10/10 Exceptional
29 August 2022
David
David, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2022
Very clean room and hotel, kind and helpful staff, great pool, fantastic breakfast. Graçias!
Catrin
Catrin, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
25 August 2022
Sarah
Sarah, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2022
holly
holly, 8-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2022
Wonderful stay at a magical
location. Everyone from Entertainment staff to the food staff couldn’t do enough to make our stay great! Thank you all!!
Brian
Brian, 10-night family trip
Verified Expedia guest review
2/10 Poor
23 July 2022
Robin
Robin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2022
A good family trip
The hotel is ideal for families. A nice pool area and inflatables allowed which is nice. The animations teams does a decent job throughout the day and at the nightly minidisco. The kids (5&7) loved it.
Buffet at breakfast and dinner was good. Sufficient choice that will keep most happy. Quality was decent if not gourmet.
Only two blocks or a few minutes stroll to the promenade/beach/restaurants if you want a change of scenery.
Paul
Paul, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 April 2022
Great location, clean hotel, friendly staff, good food and great entertainment for all ages.
Edward
Edward, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
31 October 2021
Very clean, very convenient location - 2 mins walk from promenade, plenty of variety at buffet and used plates cleared quickly. Good room layout. Worked really well for us s as d our 2 teenagers. Liked the mix of couples, families and friends and fact it’s not just English guests.
Linda
Linda, 7-night family trip
Verified Expedia guest review
8/10 Very good
25 October 2021
Per-Erik
Per-Erik, 9-night trip with friends
Verified Hotels.com guest review
8/10 Very good
31 August 2021
Meets expectations
Lovely warm and friendly welcome by Angela
Room sadly was not pool facing but was spacious and comfy enough
Shame no kitchenette
Breakfast had a good spread
Kids club seemed great for the kids as was the evening disco. Evening entertainment for adults was great (and im def not the sort to like that sort of thing)
Jay
Jay, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
30 August 2021
The first thing to mention is the staff here are just lovely and work so very hard. They provide an excellent service with a smile every day, so happy and cheery. Especially the ladies in the restaurant in the mornings and evening. Please, give them praise!
The hotel was clean and it was a nice looking modern hotel all in all. The amenities were good, breakfast was ideal and dinner in the evening was perfectly fine for a small hotel. It was lovely and quiet when we visited which helped. During our stay we were informed by a guest that there were some problems with some children and guests at the hotel getting ear infections which they believed to be from the pool. This made us anxious about being in the pool so we mostly went to the beach but the hotel seemed to do all they could to ensure this wasn’t a problem with the pool and reassured us very well. After an initial review on check in, the hotel manager came to speak to us about our review to ensure we were happy.
Room was nice and I thought it was a lovely touch that they provided masks in your room for you. Very helpful!! The only criticism I could give was the beds in the main room were fine (neither hard or particularly comfy) however the sofa beds for the kids were not great. The manager said he hadn’t heard this before and plenty of kids stay there, but for us they were hard and there was a lot of metal around the sides of the bed which my 3 year old hurt her leg on when trying to climb up on the first day.
Natalie
Natalie, 3-night family trip
Verified Expedia guest review
8/10 Very good
28 October 2019
Rafa and Sven at kids club were great
Food was a bit repetitive and uninspiring
Verified traveller
10-night family trip
Verified Expedia guest review
10/10 Exceptional
18 October 2019
Friendly, helpful staff. Good variety of food. Accommodation bright and kept clean by staff.