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HANZ Hanoi De Maison Grand Hotel

3.5 star property
Hotel with restaurant, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HANZ Hanoi De Maison Grand Hotel

Front of property
Junior Quadruple Room
Front of property
Reception
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Free parking
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants
  • 24-hour room service
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk
  • Air conditioning
  • Car hire on-site
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Luggage storage
Feel at home
  • Children stay free
  • Fridge
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Junior Quadruple Room

Junior Quadruple Room

Junior Quadruple Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Maison D'Hanoi Hotel

Spa
Airport transfer
Free WiFi
Restaurant
7.8 out of 10, Good, (87)
The price is €21
includes taxes & fees
25 Dec - 26 Dec
Maison D'Hanoi Hotel
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About the area

Map
106 Hang Bong Str., Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 9 min walk - 0.8 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Quan Chuong Gate - 16 min walk - 1.4 km
  • Hanoi Opera House - 3 min drive - 2.1 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 10 min walk
  • Hanoi Long Bien Station - 18 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪The Hanoi Social Club - ‬3 min walk
  • ‪GoGi House Restaurant - ‬3 min walk
  • ‪G66 Coffee - ‬3 min walk
  • ‪Egg Talk - ‬2 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

HANZ Hanoi De Maison Grand Hotel

HANZ Hanoi De Maison Grand Hotel puts you in a great location, within a short 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Freebies such as WiFi and self-parking are added perks, and guests can keep active with on-site hiking/biking trails. Also, Hanoi Old Town Night Market and Hanoi Opera House are a short five-minute drive away.

Languages

Chinese (Mandarin), English, Vietnamese

At a glance

DONE

Hotel size

    • 18 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 7:30 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 per cent for credit card payments
    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (9 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails
  • Shopping
  • Bike rentals nearby

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Art gallery on-site

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Hanoi City Palace Hotel
Hanoi City Palace
Gratitude Hotel
Hanoi Gratitude
Hanoi Gratitude Hotel
Hanoi De Maison Grand
Hanz Hanoi Maison Hotel Hanoi
HANZ Hanoi De Maison Grand Hotel Hotel
HANZ Hanoi De Maison Grand Hotel Hanoi
HANZ Hanoi De Maison Grand Hotel Hotel Hanoi

Frequently asked questions

Does HANZ Hanoi De Maison Grand Hotel offer free cancellation for a full refund?
Yes, HANZ Hanoi De Maison Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HANZ Hanoi De Maison Grand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at HANZ Hanoi De Maison Grand Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by HANZ Hanoi De Maison Grand Hotel?
Yes, an airport shuttle is available. The charge is USD 18 per vehicle one-way.
What are the check-in and check-out times at HANZ Hanoi De Maison Grand Hotel?
Check-in start time: 2:00 PM; check-in end time: 7:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at HANZ Hanoi De Maison Grand Hotel and nearby?
Have fun during the warmer months with activities such as hiking.
Are there restaurants at or near HANZ Hanoi De Maison Grand Hotel?
Yes, there's an on-site restaurant.
What's the area around HANZ Hanoi De Maison Grand Hotel like?
HANZ Hanoi De Maison Grand Hotel is in Old Quarter, a short 8-minute walk from St. Joseph's Cathedral of Hanoi and 9 minutes' walk from Hoan Kiem Lake.

HANZ Hanoi De Maison Grand Hotel Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

arrived really early in the morning (1:20 AM) before check in time and staff was very helpful and friendly in helping us. gave us an available room where we can rest and moved us the next day to a much bigger room for my family as a soon as the room was available
Freddie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent looking cation great food and shopping just a few blocks away
sabita, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Happy Camper
It was amazing, close to shopping, and great food was just a quick walk away.
sabita, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Bathroom was very smelly. Rooms does not look like picture. Water supply was cut off one morning. Breakfast was served very slow (they had a ala carte selection).The only good thing was staff had good attitude.
3-night trip with friends
Verified Expedia guest review

4/10 Fair

The room was not what was shown on the intro ad.It was disappointing.
Gratitude, 2-night family trip
Verified Expedia guest review

8/10 Very good

5-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Orbitz guest review

4/10 Fair

nothing like the Expedia photos...………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………...
2-night trip with friends
Verified Expedia guest review

4/10 Fair

Not bad but not pleasant
A well located hotel within reach of the train station, with friendly hotel staff and a good introduction to the hotel upon arrival by Linda. Sadly don't be misled by the nice website photos though. The dimly tube-lit bathroom was the worst we've experienced this trip with mouldy tiles and a dated suite that's turned yellow over many years, blocked sink and bath drains, and ants crawling throughout! There was no duvet cover in the room and the electric kettle was unfit as well as unsafe for purpose. We were misold a hugely overpriced delux bus journey when we'd asked for a basic one and had a stressful time trying to recover our advanced payment.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Location was excellent in old quarter. There was plenty to eat at breakfast-all kinds of food. Staff were very helpful in printing train tickets for me and they stored our luggage two days before we stayed there while we went on a cruise in Halong Bay.
1-night family trip
Verified Expedia guest review

8/10 Very good

Staff was very friendly. They went above and beyond by packing me breakfast to go for an early morning flight. I think if I had to stay over in Hanoi I would choose a more modern hotel. I needed to launder my clothes but it did cost twice what every other hotel I stayed at charged.
1-night trip
Verified Expedia guest review

8/10 Very good

Liked the friendly staff and they speak English! The room was quite nice except the nice big window has a view of a wall. Book a balcony room if you want a view I guess? It doesn't really matter to me as I prefer to go out anyway. Bathroom isn't visually stunning but it's nothing to worry about; everything works as it should. All in all it was a pleasant stay. The staff takes care of you if there's any issues.
To, 3-night family trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

Small hotel in Hanoi.
We had a very nice time. We especially appreciated the personal service from Stephan Nguen. Not sure of the spelling.
Cynthia, 1-night trip
Verified Expedia guest review

2/10 Poor

I really wanted to like this hotel but was highly disappointed. We had a window view of the hallway, no biggie. The bathroom floor was wet, so I laid some dry towels down, no biggie. However, we were told that we had to buy our own hand soap when we found none in the room. On the second day we had no running water and had to call downstairs. The staff members were pleasant, but for the same price or less, you can find a MUCH better hotel with basic amenities.
2-night trip
Verified Orbitz guest review

10/10 Exceptional

GREAT HOTEL, LOCATION, SERVICE AND MANAGER!
The location is great for exploring the city... lots of shops, restaurants and activities within walking distance. The staff and service was fantastic. I can't say enough about the hotel manager. His hospitality went way above what you might expect. Even assisting me with a visit across the street to replace my lost glasses. I would definitely stay at this hotel again.
Michael, 3-night trip
Verified Hotels.com guest review

6/10 Good

It was good to stay there but the room was dirty
It's a nice hotel and staffs are nice except the room it was dirty
Verified Expedia guest review

8/10 Very good

Good stay, great service but room need updating
we booked in for 5 nights and we were impressed with the foyer. unfortunately, we weren't so impressed with our room. the room we were staying in was in need of updating as it was looking fairly tired. unfortunately the view from our room was a wall! I think the hotel is in the process of a makeover as the hallways were being painted during our stay. however, we enjoyed our time at the Hanoi City Palace hotel, especially with the help of the staff. They were really helpful and couldn't do enough for us. we booked a trip out to Halong Bay through them which I would definitely recommend. they also offer airport pick up/drop off which was useful. the breakfast was decent too. the noodle soup being a favourite of mine. Same as a lot of other places in Asia, they didn't do too well with western breakfasts! the location was good too as the hotel is only about 10-15 minutes from the lake. In the main, we walked everywhere and we found our way to the majority of the sites fairly easily. The hotel does provide a map with the main tourist attractions on it which was very helpful. All in all, we enjoyed our time at the Hanoi City Palace Hotel and would recommend staying here (perhaps ask for a room with a better view!)
Verified Hotels.com guest review

4/10 Fair

Not worth it.
Nice staff but poor quality of the rooms.
Verified Hotels.com guest review

10/10 Exceptional

3 nights in Hanoi
The hotel staff were really friendly and very efficient. Nothing was too much trouble. We had read reviews about the rooms having no windows . This was true but the room was clean and comfortable . Bathroom was clean with a good shower. Some of the decor good do with a touch up but it was fine for us. Breakfast was very good but kitchen staff often forgot what we had ordered despite writing it down and had to be asked again. Hotel was in the old quarter and in a great location. Lots to see and places to eat and shop. Reception was always manned and they were very pleasant and polite.
Verified Hotels.com guest review

8/10 Very good

Nice hotel
I and my wife have one night in this hotel. The generic feeling is satisfactory.
Verified Expedia guest review

8/10 Very good

3 nights at the Hanoi Palace hotel.
The hotel was in those quarter and a perfect location for local sights, places to eat and shops. Reception Staff were very friendly and keen to please. They were very professional. The kitchen staff didn't seem to have the same level of professionalism. The food was good but they kept forgetting what we had asked for and we had to keep prompting them. They seemed quite young and were not very focussed. The room was nice and it was quiet. There are very few windows in the hotel however if you want views as it is between two other buildings so windows will only be in front bedrooms. We were concerned after booking that recent reviews were very derogatory but when we arrived it was much better than we thought and we had a good stay. We loved the area especially the lake where at 6.30 am you can walk around and see all the exercise classes taking place and even join in. Pool were lovely.
Verified Hotels.com guest review

6/10 Good

Ok stay
Check in was a disaster. Arranged transfers did not arrive and the the front desk wanted to retain our passports. No information at check in about breakfast or amenities. Cold water in bathroom for 3 days because it's not obvious the water heater is in the bathroom (it looks like a light switch). Attempted to charge us on checkout for services not used. Many breakfast items were not available when ordered despite being on the menu. Positives: staff are polite and helpful, room is cleaned daily, location is good.
Verified Expedia guest review