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Aparthotel

Canada Suites on Bay

4.0 star property

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Photo gallery for Canada Suites on Bay

Superior Suite, 1 Bedroom, Kitchen, City View | Balcony
Executive Suite, 1 Queen Bed with Sofa bed, Kitchen, City View
Fireplace
Executive Suite, 1 Queen Bed with Sofa bed, Kitchen, City View | Private kitchen
Executive Suite, 1 Queen Bed with Sofa bed, Kitchen, City View | Private kitchen
In the heart of downtown Toronto, Canada Suites on Bay offers a comfortable retreat with modern amenities. Unwind in the garden or shop 'til you drop at the on-site shopping mall. With convenient laundry facilities, hair salon services and high-speed WiFi, this aparthotel is perfect for extended stays.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Lounge area
  • Pet-friendly
  • Parking available
  • Gym
  • Laundry facilities
  • Kitchen

Main amenities (10)

  • 10 apartments
  • Health club
  • Self parking
  • Garden
  • Corner/local shop
  • ATM/banking services
  • Self-serve laundry
  • Hair salon
  • Multilingual staff
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Kitchen
  • Separate dining area
  • Living room
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Suite, 1 Bedroom, Kitchen, City View

1 bedroom, premium bedding, pillow-top beds, individually decorated

Superior Suite, 1 Bedroom, Kitchen, City View

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
  • 62 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed, Kitchen, City View

Full-sized fridge, microwave, oven, stovetop

Executive Suite, 1 Queen Bed with Sofa bed, Kitchen, City View

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
  • 49 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds)

Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds) | Living area

Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
  • 71 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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9.4 out of 10, Exceptional, 349 reviews
The price is €213
includes taxes & fees
26 Jun - 27 Jun
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About the area

Map
382 Yonge Street, Toronto, ON, M5B 1S9

What's nearby

  • Royal Ontario Museum - 16 min walk - 1.4 km
  • Hockey Hall of Fame - 19 min walk - 1.7 km
  • Scotiabank Arena - 3 min drive - 2.2 km
  • Rogers Centre - 4 min drive - 2.9 km
  • CN Tower - 4 min drive - 2.2 km

Getting around

  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 18 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 36 min drive
  • Exhibition Station - 8 min drive
  • Bloor Station - 10 min drive
  • Union Station - 23 min walk
  • College St at Bay St Stop - 3 min walk
  • College St at Elizabeth St Stop - 4 min walk
  • College Station - 6 min walk

Restaurants

  • ‪Aura Sushi - ‬5 min walk
  • ‪Hailed Coffee - ‬4 min walk
  • ‪Neo Coffee Bar - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Jimmy's Coffee - ‬3 min walk

About this property

Canada Suites on Bay

Canada Suites on Bay offers a great location, putting you within a short 10-minute walk of CF Toronto Eaton Centre and Yonge-Dundas Square. A health club and a fitness centre are other highlights, and apartments offer upmarket touches such as fireplaces and soaking baths. The property is only a short walk to public transportation: College St at Bay St Stop is 3 minutes and College St at Elizabeth St Stop is 4 minutes.

Languages

English, French, Portuguese, Russian, Ukranian

More about this property

VISIBILITY

At a glance

Property size

    • 10 apartments
    • Arranged over 43 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 9:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Check-out instructions

    • The host requires you to complete the following before checking out:
    • Remove personal items
    • Turn off the lights

Children

    • One child (aged 8 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 14 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in rooms

Parking

    • Covered on-site self-parking (CAD 50 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking

Other information

    • Designated smoking area (fines apply)
LOB_HOTELS

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Covered self parking on site (CAD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Car not required

Family friendly

  • Cots (infant beds): CAD 50 per stay
  • Children stay for free (see details)

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Cleaning supplies
  • Kitchen island
  • Cookware/dishes/utensils

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Pillow-top mattress

Bathrooms

  • Combined shower/bath
  • Deep-soaking bath
  • Designer toiletries
  • Towels provided
  • Shampoo
  • Soap
  • Hairdryer
  • Toilet paper

Living spaces

  • Fireplace
  • Living room
  • Dining room

Entertainment

  • HDTV
  • iPod docking station

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Washer/dryer
  • Laundry facilities
  • Laundry detergent

Work spaces

  • Laptop workspace
  • Desk chair

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • CAD 50 per pet per night (maximum CAD 500 per stay)
  • 1 total (up to 14 kg per pet)
  • Welcoming cats and dogs only
  • Deposit: CAD 2500 per stay
  • One-time cleaning fee: CAD 100

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • Multilingual staff
  • Window screens
  • Iron/ironing board
  • Phone
  • Hair salon
  • Free local calls
  • No housekeeping
  • ATM/banking services
  • On-site shopping
  • Free bottled water

Location highlights

  • Connected to a shopping centre
  • Near a metro station
  • In the business district
  • In the shopping district
  • In the city centre
  • Near a hospital

Things to do

  • Health club
  • Health club access nearby
  • Fitness facilities nearby (free access)
  • Shopping centre on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • First aid kit

General

  • 10 rooms
  • 43 floors
  • 1 building
  • Built in 2015
  • Individually decorated
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Breakage deposit: CAD 500 per stay
  • A damage deposit of CAD 500 will be collected before check-in
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation

Optional extras

  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Cots/infant beds are available for CAD 50 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: CAD 2500 per stay
  • Pets are allowed for an extra charge of CAD 50 per pet, per night (maximum CAD 500 per stay), plus a one-off cleaning fee of CAD 100

Parking

  • Covered self-parking costs CAD 50 per night with in/out privileges
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 October until 31 May.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The property reserves the right to refuse name changes on reservations.

Also known as

Canada Suites Bay Apartment Toronto
Canada Suites Bay Apartment
Canada Suites Bay Toronto
Canada Suites Bay
Canada Suites on Bay Toronto
Canada Suites on Bay Aparthotel
Canada Suites on Bay Aparthotel Toronto
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Canada Suites on Bay?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 14 kg per pet. There's a charge of CAD 50 per pet, per night, and there's also a deposit of CAD 2500 per stay. Service animals are exempt from fees.

Is parking offered on site at Canada Suites on Bay?

Yes. Self-parking costs CAD 50 per night.

What are the check-in and check-out times at Canada Suites on Bay?

Check-in start time: 4:00 PM; check-in end time: 9:00 PM. Check-out time is 11 AM. Late check-out is available for a charge. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Canada Suites on Bay and nearby?

Canada Suites on Bay has a health club and a garden, as well as access to a nearby health club.

Does Canada Suites on Bay have private hot tubs?

Yes, each apartment has a deep-soaking bath.

Does Canada Suites on Bay have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.

Does Canada Suites on Bay have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Canada Suites on Bay like?

Canada Suites on Bay is in Downtown Toronto, a short 3-minute walk from College St at Bay St Stop and 8 minutes' walk from CF Toronto Eaton Centre.

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Canada Suites on Bay Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Location
Room
Hospital
Apartment
Amenities
Bed
Restaurant
Service staff

Reviews

10/10 Exceptional

Great place to stay in the perfect spot in town
Calvin, 4-night trip

10/10 Exceptional

Love the space and view and location of this apartment. Highly recommend
P Y, 4-night trip

10/10 Exceptional

highly recommend this for staying in toronto easy to check in the rooms are excellent and is close to downtown , easy to get to airport
Len, 5-night trip

10/10 Exceptional

Great stay

I have stayed at this property twice and have been happy both times. All information from Canada suites was clear and they were very responsive to any inquiries I had before, during and after my stay. Highly recommend!
Sara, 3-night trip

8/10 Very good

Very quiet and great location!

Great location, amazing view, very quiet, and a lot of amenities nearby! I must say it would be a good idea to provide guests with more hooks (at least in the bathroom and the secondary room), handsoap and dish soap, sharper knives and some basics like salt, pepper, condiments, butter, jams, etc., as you don't necessarily want to buy them when you're only staying for 4-5 days. Also, a new shower curtain could be an improvement, as it was starting to be a bit smelly. However, all in all, we recomment this place, the air conditioning worked perfectly, everything worked perfectly, and we would definitely go back!
Geneviève, 4-night trip

10/10 Exceptional

Loved this place would recommend it to family and friends
Lucky, 3-night trip

10/10 Exceptional

Very Clean, Great View, everything I needed to feel at home.
5-night trip

10/10 Exceptional

Very centered
Michel, 4-night trip

10/10 Exceptional

Loved this place. The view of entire city was amazing Would certainly stay here in the future
TANIA, 5-night trip

10/10 Exceptional

Great place and location.
Steve, 2-night trip

10/10 Exceptional

Excellent All Round for Business Travellers

I absolutely recommend Canada Suites if you are traveling with multiple work colleagues. Not only we were given three keys to the unit, everything was clean and comfortable. I had an excellent stay with my colleagues as a media professional and am bookmarking Canada Suites for future business travels.
Quentin, 4-night trip

10/10 Exceptional

Everything was perfect ! Thank you so much !
Enzo, 4-night trip

10/10 Exceptional

Highly recommend! We enjoyed the two bed and two bath with small but comfortable kitchen. Location is amazing, right in downtown and easy to walk around and get to every place. Apartment is super clean and maintained really well. We would love to come back again. Property owner was super responsive and helpful with all the check in process.
Vikram, 5-night trip

10/10 Exceptional

This property was discribed properly, very easy instructions from check in to checkout. I will stay here on my next visit to Toronto as all amenities are near and you are in the heart of DT This suit was spacious much better than a hotel in my opinion
J, 5-night trip

6/10 Good

Great location but needs some work

The apartment was on the 39th floor. Amazing views from one of the highest residential buildings in Canada (may be the highest still). Kitchen area was well stocked with pots and pans etc, the key issue was with the furniture. The sofa was just uncomfortable it may be a sofa bed but even so was really uncomfortable. The chairs were clear plastic and the tables and cofffee tables were glass. I guess it was meant to look good (not to my taste personally) but it also made it unusable due to comfort and practicality. Tbe other issue was with the heating/cooling. When it kicked in it covered the apartment in dust, i guess it had not been used in a while. Communication by WhatsApp was great but needing a large dollar bank deposit to cover breakages etc seems unusual. If you haven't got a Canadian bank account they will also charge admin fee for processing the deposit. Its in the booking t & c's but I didn’t read it and it was a pain.
Jonathan, 8-night trip

10/10 Exceptional

Lovely accommodations. Great location.

The room was exceptionally clean. The staff were very friendly and helpful. It was great to have a washer and dryer so you can go home with clean clothes. All kitchen appliances that you might need were there. The location is within walking distance of the Eatons Centre and the train station. Also within walking distance of Toronto General which was the main purpose of our trip.
Yvonne E, 6-night trip

10/10 Exceptional

Great location, great venue, view, clean, good communication, helping to resolve anything which is needed. As advertised. Not hotel so the setup was a bit more involved than a regular hotel but it was OK. Parking is convenient though need to pay extra. Everything was functioning and comfortable. will highly recommend.
Yacob, 3-night trip

10/10 Exceptional

Our suite was very clean. We were happy with the location and the building. Communication was easy. There are strict rules with timing of arrival etc. Try to arrive on your scheduled time - once you’re in - it’s FABULOUS. NO COMPLAINTS. We will return to this location.
Rob, 4-night trip

8/10 Very good

Property is clean and the responses to enquiries are quick as well. No onsite property managers and There's a cost of $100 for any housekeeping in the room during the stay.
Joshua, 6-night trip

4/10 Fair

Frustrating stay

Gym was much further then expected, took forever to get a key and never got to gym. Should ask before arrival if needed and leave with room key. Had to ask 3 times. Instructions for tv would be great. Hand cream is a typical amenity, especially in cold weather. Felt frustrated most of the time. Left early just to get home. I will not be staying there again.
Susan M., 3-night trip

10/10 Exceptional

The apartment is lovely and also in a great location.. right in the heart of downtown. The booking process is long and can be tiring sometimes.. perseverance is required. Read the description properly before booking. If you are used to booking online without any further work then this place is not for you. If you are ok and go through the booking process your perseverance will pay off as it’s a great apartment.
Anthony, 4-night trip

10/10 Exceptional

Truly speaking the building and the reception was perfect. However, wish there could be someone as caretaker in the reception incase one encounters challenge with self check in she or he may assist.
Shanto Ephraim, 7-night trip

2/10 Poor

What an incredible nightmare. I will be writing a letter to whatever hospitality authorities exist in Canada.
Michael, 4-night trip

10/10 Exceptional

Booked for an employee

We booked this stay for one of our staff members and she was very happy with the suite. She was pregnant and asked for there to be no chemicals or smells which the property accommodated. There was even a nice chocolate present waiting upon her arrival. Thank you for taking care of our staff.
4-night trip

2/10 Poor

Canada Suites on Bay left me high and dry by canceling my reservation the day before arrival leaving me to scramble and pay higher elsewhere further away from the area. I've had great experiences in the past otherwise.
David, 4-night trip