Pros and Cons
1. Location is good. It is at one end of the main shopping street, Kudosai Don, which makes it quiet but convenient. As mentioned by many other reviewers, the Mashiki station is really near. You will be spoilt for choice for food.
2. Check in and out is efficient and fast. Service is prompt but don't expect any help with your bags. Carry your own. Weird was that the Chinese restaurant required reservation even though the restaurant was empty. That was very strange and the reception had not informed us about that. It was annoying.
3. Breakfast is ok especially if you like Japanese. There is a spread but it is the same everyday. They have a take-away coffee station which is good.
4. There is a coin laundry which is good.
5. Room size is okay for 2 but when they add a bed, there is no space for anything else like bags and stuff. We upgraded to a adjoining to accommodate 3 persons. What was good was the service staff who made the effort to find the rooms. I neglected to ask for his name but he is a mature gentleman who speaks quite good English - one of the better ones. There is no view. It would be awkward keeping the curtains not drawn, there are offices/schools/etc. opposite.
6. Pictures on website are fairly representative.
Overall, an ok experience. Value for money.