Great little hotel in the centre of Hanoi, convenient for visiting the city. Comfortable beds and absolutely wonderful staff. Shout out to Richard, Brian and Henry who worked tirelessly to make sure that our stay was great. They sorted loads of stuff out for us, booked airport taxis and a wonderful cruise in Ha Long bay for a lower price than we could have got elsewhere. Richards recommendations for places to visit and eat were spot on. We stayed in 2 different rooms, a double standard room before our cruise and a family room after. The family room was much nicer, I guess some rooms could do with updating but the great service, location and really good price made it faultless in our eyes.