Kenyatta International Convention Centre - 3 min drive
Arboretum - 4 min drive
Nairobi National Museum - 5 min drive
University of Nairobi - 5 min drive
Getting around
Nairobi (WIL-Wilson) - 12 min drive
Nairobi (NBO-Jomo Kenyatta Intl.) - 27 min drive
Syokimau Station - 25 min drive
Nairobi Station - 28 min drive
Lukenya (Kitengela) Station - 28 min drive
Airport shuttle (surcharge)
Restaurants
Lava Latte - 15 min walk
Mugg & Bean - 14 min walk
Aksum Bar - 12 min walk
Java Upper Hill - 12 min walk
The Daily Café & Bistro - 16 min walk
About this property
The Heron By Sarovar Portico India
The Heron By Sarovar Portico India is just 3.3 mi (5.3 km) from the airport and offers a shuttle (available 24 hours). You can indulge in deep-tissue massages, body wraps or reflexology, and BASHASHA, one of 3 restaurants, serves light fare. Other highlights include an outdoor pool, a poolside bar and a health club.
Languages
English, Hindi, Swahili
At a glance
Hotel size
108 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Children's menu
What to do
Fitness classes
Golfing nearby
Working away
Business centre
Meeting room
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
Health club
An outdoor pool
Spa services
Sauna
Steam room
Lockers available
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Accessible bath
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Dressing gowns
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
What to enjoy
Individually furnished
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Dining
BASHASHA – This coffee shop specialises in Regional cuisine and only serves light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
CASBAH – This bar serves lunch and dinner. Happy hour is offered. Open daily.
MDALASINI – This fine-dining restaurant serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately KES 1500 per person
Airport shuttle service is offered for an extra charge of KES 25 per person (one-way)
Late checkout can be arranged for an extra charge
Children & extra beds
Rollaway beds are available for KES 30.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 6:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Also known as
Heron Portico Hotel Nairobi
Heron Portico Hotel
Heron Portico Nairobi
Heron Portico
Heron Hotel Nairobi
The Heron Hotel
The Heron Portico
XO The Heron Hotel
The Heron By Sarovar Portico India Hotel
The Heron By Sarovar Portico India Nairobi
The Heron By Sarovar Portico India Hotel Nairobi
Frequently asked questions
Does The Heron By Sarovar Portico India offer free cancellation for a full refund?
Yes, The Heron By Sarovar Portico India does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Heron By Sarovar Portico India?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 6:00 PM.
Are pets allowed at The Heron By Sarovar Portico India?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Heron By Sarovar Portico India?
Yes, there's free self parking.
Is an airport shuttle service offered by The Heron By Sarovar Portico India?
Yes, an airport shuttle is available. The charge is KES 25 per person one-way.
What are the check-in and check-out times at The Heron By Sarovar Portico India?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge.
Is there an on-site casino at The Heron By Sarovar Portico India?
No, this hotel doesn't have a casino, but Lucky 8 Casino (4-min drive) is nearby.
What is there to do at The Heron By Sarovar Portico India and nearby?
On-site recreation at The Heron By Sarovar Portico India includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. The Heron By Sarovar Portico India also has a garden.
Are there restaurants at or near The Heron By Sarovar Portico India?
Yes, there are 3 on-site restaurants, featuring al fresco dining and Regional cuisine.
What's the area around The Heron By Sarovar Portico India like?
The Heron By Sarovar Portico India is in Kilimani, a short 11-minute walk from Uhuru Park and 14 minutes' walk from Nairobi Hospital.
The Heron By Sarovar Portico India Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
10 December 2024
saifour
saifour, 2-night trip
Verified Hotels.com guest review
6/10 Good
11 October 2024
Solomon
Solomon, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Chani
Chani, 2-night trip
Verified Hotels.com guest review
6/10 Good
17 September 2024
Solomon
Solomon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2024
Customer service is 10/10, also is good location close to malls , classy restaurants. I would recommend to everyone that visiting to Nairobi .
Aynan
Aynan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
Great hotel - comfortable and modern but still feels like Africa.
Timothy
Timothy, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
Very nice hotel, comfortable with a local appearance - the right balance of traditional Kenya and modern comforts - staff were extremely helpful.
Timothy
Timothy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
26 June 2024
The property is beautiful, and has a unique quality and ambiance. Very much liked it.
Yohannes
Yohannes, 3-night trip
Verified Expedia guest review
10/10 Exceptional
21 June 2024
Excellent rooms, customer service and location
Patrick
Patrick, 2-night family trip
Verified Travelocity guest review
10/10 Exceptional
27 June 2023
It was great, as usual
Barry
Barry, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 March 2023
Fabulous breakfast!
Paula
Paula, 1-night trip
Verified Expedia guest review
2/10 Poor
11 February 2023
I wouldn’t recommend this hotel for solo female travellers.
On check out, the hotel demanded additional payment, and the men behind the front desk displayed aggressive behaviour. It was dark and very early morning with no one around. They called in extra men and wouldn’t let me leave until I paid them around $400USD. I had already paid the hotel for my stay.
It was a scary experience.
Kathryn
Verified Expedia guest review
10/10 Exceptional
10 July 2022
Friendly staff. Rooms are big and have refrigerators, microwave, tea kettle. We enjoyed our stay. There’s also a pool and gym which we didn’t get to use. Can walk to CBD and arboretum from location
Merris
Merris, 2-night romance trip
Verified Expedia guest review
8/10 Very good
17 May 2022
Good
Valerie
Valerie, 1-night business trip
Verified Expedia guest review
6/10 Good
23 November 2021
stephen
stephen, 2-night trip
Verified Expedia guest review
8/10 Very good
16 November 2021
The staff was very attentive and helpful. Room was spacious
Derrick
Derrick, 4-night trip
Verified Expedia guest review
4/10 Fair
15 November 2021
OK but not ideal for a good night's sleep
Whilst architecturally some nice touches, hotel did not send transfer for airport pick-up. When called, they said had no record. Not the case though. Most frustrating. Service was slow, albeit staff most friendly. Biggest issue was noise. The rooms are not well soundproofed at all. Very lo
Iittle sleep.
CONOR
CONOR, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2021
Friendly staff,clean,good food and conveniently located near Nairobi CBD.
Francis
Francis, 1-night trip
Verified Hotels.com guest review
4/10 Fair
8 September 2021
No hot water, poor internet.
Internet was terrible. No hot water. I didn't take a hot shower for 3 days.
Malgorzata
Malgorzata, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 February 2021
Beautiful place
5 Star with 5 stars in reserved......period
david
david, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
7 December 2020
Staff and service was amazing here. But the internet was really slow in my room and kept disconnecting. The food also takes forever to come to your room and the water completely turned off on my last day here. Other than that it was a very pleasing stay but not exceptional
Abdi
Abdi, 3-night trip
Verified Expedia guest review
8/10 Very good
7 December 2020
Verified traveller
3-night trip
Verified Expedia guest review
6/10 Good
21 November 2020
Worn out and old. It takes hours for reception to answer calls
Ham
Ham, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 February 2020
Verified traveller
7-night trip
Verified Expedia guest review
8/10 Very good
11 February 2020
Not far from airport, Swahili style structure, staff very accommodating