Nestled in Hamburg-Nord, Best Western Plaza Hotel Hamburg offers a warm welcome with shopping on site and a serene garden. Connect to WiFi, unwind at the bar, or take advantage of dry cleaning services; previous guests have praised the helpful multilingual staff.
Best Western Plaza Hotel Hamburg puts you within a 15-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. Freebies such as WiFi and wired Internet are added perks, and guests looking to stay active can experience the nearby hiking/biking trails. Other features include a bar/lounge, a terrace and a garden. Public transportation is only a short walk: Ohlsdorf Station is 3 minutes and Klein Borstel U-Bahn is 10 minutes.
Languages
English, German, Polish, Spanish
At a glance
Hotel size
165 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (EUR 18 per day)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Free off-site parking nearby
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Shopping
Bike rentals nearby
Hiking/biking trails nearby
Working away
Business centre
3 meeting rooms
Computer station
Conference centre (1722 square feet of space)
Services
Front desk (limited hours)
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
22-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
Freshen up
Partially open bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free international and local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15.00 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20.00 per pet, per night
Parking
Self-parking costs EUR 18 per day
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Amedia Hamburg Hotel
Best Western Amedia Hotel
Best Western Amedia Hamburg
Best Western Amedia
Best Plaza Hamburg Hamburg
Best Western Plaza Hotel Hamburg Hotel
Best Western Plaza Hotel Hamburg Hamburg
Best Western Plaza Hotel Hamburg Hotel Hamburg
Frequently asked questions
Are pets allowed at Best Western Plaza Hotel Hamburg?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Plaza Hotel Hamburg?
Yes. Self-parking costs EUR 18 per day.
What are the check-in and check-out times at Best Western Plaza Hotel Hamburg?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Best Western Plaza Hotel Hamburg?
No, this hotel doesn't have a casino, but Casino Esplanade (11-min drive) and Casino Reeperbahn (14-min drive) are both nearby.
What is there to do at Best Western Plaza Hotel Hamburg and nearby?
Have fun with nearby activities such as cycling and hiking. Best Western Plaza Hotel Hamburg also has a garden.
What's the area around Best Western Plaza Hotel Hamburg like?
Best Western Plaza Hotel Hamburg is in Hamburg-Nord, a short 3-minute walk from Ohlsdorf Station.
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Best Western Plaza Hotel Hamburg Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
4 March 2022
Location Top
Sehr gut
Dan
Dan, 2-night trip
8/10 Very good
26 January 2022
Schönes Hotel mit kaltem Zimmer
Ein schönes Hotel in der Nähe des Flughafens und daher für mich auch sehr praktisch. Leider war das Zimmer ungeheizt, aber mit warmen Socken und noch relativ voll bekleidet habe ich die Nacht hoffentlich ohne bleibende Frostschäden überstanden. Das Zimmer schön eingerichtet - das Bad mit separater Toilette auch sehr gut. Eine wunderbare Dusche…. ich komme gerne mal wieder, aber erst wenn es wärmer ist.
Peter
Peter, 1-night trip
8/10 Very good
24 January 2022
Helt ok hotel, läget nära S-bahn o flygplatsen riktigt bra
Thomas
Thomas, 1-night trip
10/10 Exceptional
7 January 2022
JAN
JAN, 1-night trip
8/10 Very good
25 December 2021
Manuel
Manuel, 1-night trip
2/10 Poor
19 December 2021
Glyn
Glyn, 1-night trip
10/10 Exceptional
10 December 2021
Super dejligt handicap værelse og dejlig morgenmad
Trine
Trine, 1-night trip
8/10 Very good
8 December 2021
Decent.
It's in a good location - the train station is literally a 2 minute walk from the hotel, but the room I had was VERY small, and the towels were small, and didn't include a washcloth. Also, the bathroom isn't separate, only the toilet. The breakfast was just OK. Would I use the hotel again? yes, but I would not want to unrelated people in the same room. It's two small beds pushed together with very little privacy for showering or going to the bathroom.
Brian
Brian, 6-night trip
6/10 Good
5 December 2021
Lone
Lone, 1-night trip
10/10 Exceptional
10 November 2021
Reiseglad pensjonist
Veldig bra hotell ganske nær flypassen.Hotellet er et godt stykke fra sentrum men det er enkelt å komme til med offentlig kommunikasjon.Fine naturstier å vandre nær hotell.Vanligvis er det en hyggelig restaurant på hotellet som dessverre var koronastengt
Unni
Unni, 3-night trip
10/10 Exceptional
1 November 2021
Gutes Hotel in Hamburg
Würde jederzeit wieder hinfahren. Sehr gut mit öffentlichen Verkehrsmitteln zu erreichen.
Karl-Jürgen
Karl-Jürgen, 1-night trip
8/10 Very good
14 October 2021
Allt var bara bra med hotel o servicen
Ulf
Ulf, 1-night trip
8/10 Very good
12 October 2021
Markus
Markus, 5-night trip
10/10 Exceptional
18 September 2021
Alles bestens
Das BW Plaza liegt sehr günstig zum Flughafen in einer sehr ruhigen Umgebung. Ein S-Bahn Bahnhof liegt "gleich um die Ecke" und den PKW kann man ohne Probleme beim Hotel parken. Die Hotel-Crew bekommt ein dickes Lob für ihre Freundlichkeit und Hilfsbereitschaft!
Claus
Claus, 1-night trip
8/10 Very good
13 September 2021
Es war alles super bis auf das Bett. Das waren nur 2 aneinandergestellte Einzelbetten die mit einem Haken zusammen gehalten werden sollten, dies war nicht der Fall. Man ist nachts einfach zwischendurch gerutscht und lag auf dem Boden. Und die Zimmertür ließ sich nicht immer beim einstecken der Karte öffnen, es waren mehrere Versuche nötig.
Frederik
Frederik, 1-night trip
8/10 Very good
9 September 2021
Solide und gut. Lage zum Flughafen perfekt (eine S-Bahn Haltestelle).