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TORTUE HAMBURG

Boutique hotel with 3 restaurants, near Miniatur Wunderland

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TORTUE HAMBURG offers an elegant retreat in Hamburg City Center, close to iconic landmarks like Hamburg City Hall and Miniatur Wunderland. Relax on the inviting terrace or indulge in French cuisine at one of three restaurants, then enjoy a drink at one of five bars.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 5 bars/lounges
  • Breakfast available
  • Valet parking
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is €230
includes taxes & fees
24 May - 25 May

Room options

View all photos for Double Room (Petite)

Double Room (Petite)

Double Room (Petite)

9.2 out of 10
Wonderful
(16 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Classique)

Double Room (Classique)

Double Room (Classique)

9.8 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Grande)

Double Room (Grande)

Double Room (Grande)

9.6 out of 10
Exceptional
(15 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

Petite Suite

Petite Suite

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment

Apartment

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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Interior
Fraser Suites Hamburg
Hamburg City Center
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.4 out of 10, Exceptional, 1,001 reviews
The price is €166
includes taxes & fees
14 Jun - 15 Jun
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About the area

Map
Stadthausbrücke 10, Hamburg, 20355

What's nearby

  • Neuer Wall - 1 min walk - 0.2 km
  • Jungfernstieg - 5 min walk - 0.4 km
  • Hamburg City Hall - 6 min walk - 0.5 km
  • St. Michaelis Church - 8 min walk - 0.7 km
  • Miniatur Wunderland - 13 min walk - 1.1 km

Getting around

  • Hamburg Airport (HAM) - 32 min drive
  • Lübeck (LBC) - 64 min drive
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Dammtor Station - 14 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
  • Stadthausbrücke S-Bahn - 2 min walk
  • Rodingsmarkt U-Bahn - 4 min walk
  • Gaensemarkt U-Bahn - 7 min walk

Restaurants

  • ‪Ruby Lotti Hotel & Bar - ‬1 min walk
  • ‪Kimchi Guys - ‬1 min walk
  • ‪Edmondo - ‬6 min walk
  • ‪Kaiserwetter - ‬3 min walk
  • ‪Daily - ‬3 min walk

About this property

TORTUE HAMBURG

TORTUE HAMBURG puts you a short five-minute drive from Miniatur Wunderland and Elbe Philharmonic Hall. Guests looking for a bite to eat can visit brasserie, one of 3 restaurants, which serves French cuisine. Other highlights at this boutique hotel include 5 bars/lounges, a snack bar/deli and a terrace. Fellow travellers love the helpful staff. Public transportation is only a short walk: Stadthausbrücke S-Bahn is 2 minutes and Rodingsmarkt U-Bahn is 4 minutes.

At a glance

DONE

Hotel size

    • 128 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
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Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
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Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
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Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (EUR 45 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends
  • 3 restaurants
  • 5 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Access to nearby health club

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Brasserie – This brasserie specialises in French cuisine.
JIN-GUI – This restaurant specialises in Asian cuisine. Open daily.
Chez l'ami – This fine-dining restaurant specialises in French cuisine. Open selected days.
Bar noir – On-site bar. Open daily.
Jardin TORTUE – On-site rooftop bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 59 for adults and EUR 19 for children

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Valet parking costs EUR 45 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Tortue Hamburg Hotel

Tortue Hamburg Hamburg

Tortue Hamburg Hotel Hamburg

Frequently asked questions

Does TORTUE HAMBURG offer free cancellation for a full refund?

Yes, TORTUE HAMBURG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at TORTUE HAMBURG?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at TORTUE HAMBURG?

Yes. Valet parking costs EUR 45 per day.

What are the check-in and check-out times at TORTUE HAMBURG?

You can check in starting at 4:00 PM. Check-out time is noon.

Is there an on-site casino at TORTUE HAMBURG?

No, this hotel doesn't have a casino, but Casino Esplanade (10-min walk) is nearby.

What is there to do at TORTUE HAMBURG and nearby?

TORTUE HAMBURG has 5 bars and access to a nearby health club.

Are there restaurants at or near TORTUE HAMBURG?

Yes, there are 3 on-site restaurants, featuring French cuisine.

What's the area around TORTUE HAMBURG like?

TORTUE HAMBURG is in Hamburg City Center, a short 2-minute walk from Stadthausbrücke S-Bahn and 14 minutes' walk from Miniatur Wunderland.

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Reviews

TORTUE HAMBURG Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.4

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with excellent options and great service. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Ambience
Brasserie

Reviews

Verified

10/10 Exceptional

The Tortue is a fabulous hotel with top end bars and restaurants within.
Roger Thomas, 3-night trip
Verified

10/10 Exceptional

Super nice hotel, perfect location. Breakfast super great !!
Richard, 1-night trip
Verified

10/10 Exceptional

Great service all around - happy to come back to Tortue in Hamburg
Pernille, 1-night trip
Verified

10/10 Exceptional

This is a beautiful hotel- lovely rooms decorated with sophistication and high ceilings. Service was impeccable also in the Brasserie and Petit Tortue restaurants. Well situated for shopping and seeing the city.
Stacey, 2-night trip
Verified

10/10 Exceptional

Great stay at a wonderful hotel with the best staf

Everyone in the staff was always super kind and very serviceminded.
Maria, 3-night trip
Verified

10/10 Exceptional

Perfect location for my business purpose. I know it sounds strange, but: It is the best shower in any of the many hotels I visit every year
Stig Birk, 1-night trip
Verified

10/10 Exceptional

really lovely staff. Rooms are on the smaller size but okay for a weekend trip. perfect location to explore the city!
Linda, 1-night trip
Verified

10/10 Exceptional

The staff went over and above helping us figure out rental car replacement issues - they were great!
Diann, 2-night trip
Verified

8/10 Very good

The room was immaculate. Comfortable bed and nice bedroom with a good shower. Walkable to subway, shops and restaurants.
Louise, 2-night trip
Verified

10/10 Exceptional

This hotel is very cozy, yet quite cool. Lots of dining and bar options. Area around is convenient for waking and shopping. The room we had was great. Super high ceiling, very modern and comfy. Comfortable bedding. I’d stay here again.
Vicki, 3-night trip
Verified

10/10 Exceptional

Pure luxury!

How do you explain how pure luxury feels. That is how the hotel was from start to finish. Everything smooth from check in to check out. The staff were so polite and welcoming, always a hello or goodbye! What an experience. I have a hotel for life in Hamburg now.
Anthony, 1-night trip
Verified

8/10 Very good

Room was lovely with very high ceilings giving feeling of space. Hotel is very close to shopping area though the area is a bit devoid of atmosphere early morning, evening and night. Food and beverage is very expensive in the hotel and I do draw a line at 30 Euros for breakfast.
Fraser, 2-night trip
Verified

6/10 Good

We stayed at this hotel for 4 nights. On the first night the fire alarm went off at midnight. We stayed 20 minutes downstairs. The next day when we asked what happened they explained it was a false alarm and no apology was given to us. Great quality breakfast but extremely slow. It's served à la carte, so you have to wait forever for them to bring you what you ordered. Comfortable, clean rooms and attentive staff.
JOSE H L, 4-night trip
Verified

10/10 Exceptional

Just great!!!
per, 2-night trip
Verified

10/10 Exceptional

Very nice hotel
OLIVER, 1-night trip
Verified

10/10 Exceptional

Great hotel
Kim, 2-night trip
Verified

10/10 Exceptional

Great place to stay
or, 5-night trip
Verified

10/10 Exceptional

Z
Laurits, 1-night trip
Verified

8/10 Very good

Loved the valet parking. Hotel is modern and staff were accommodating.
James Richards, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel amazing breakfast
Petra, 2-night trip
Verified

10/10 Exceptional

Once again - excellent stay. Best hotel in Hamburg.
Niels, 1-night trip
Verified

10/10 Exceptional

Stayed in the apartment and found it perfect with many good options and shopping nearby. Will definitely stay again when in Hamburg and highly recommend.
Verified

10/10 Exceptional

Beautiful hotel in the center of Hamburg

Nice hotel in the center of Hamburg. Excellent service and beautiful rooms. Breakfast is really good as well
Martin, 1-night trip
Verified

10/10 Exceptional

Amazing hotel. We will be back!
Jason, 3-night trip
Verified

10/10 Exceptional

I like breakfast
Oleksandr, 2-night trip