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THE SILK GRAND PREMIUM HOTEL & SPA

3.0 star property
City centre hotel within walking distance of Hanoi Old Town Night Market

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Photo gallery for THE SILK GRAND PREMIUM HOTEL & SPA

Family Triple Room, Multiple Beds, No Windows
Standard Single Room, 1 Queen Bed, No Windows, Annex Building | Living area
Shower, hydromassage showerhead, free toiletries, hair dryer
32-inch flat-screen TV with cable channels, printers
Junior Double Room, 1 Queen Bed, Balcony, City View | Terrace/patio
In the heart of Hanoi's Old Quarter, THE SILK GRAND PREMIUM HOTEL & SPA offers a tranquil retreat with its breakfast buffet, dry cleaning services and rejuvenating spa treatments. With express check-in and out, tour assistance, free in-room WiFi you'll feel pampered.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Spa
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities

Main amenities (10)

  • Daily housekeeping
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar
The current price is €24
includes taxes & fees
20 Jul - 21 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room, 1 Double Bed, No Windows, Annex Building

Standard Single Room, 1 Double Bed, No Windows, Annex Building

Standard Single Room, 1 Double Bed, No Windows, Annex Building

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
Hairdryer
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Single Room, 1 Queen Bed, No Windows, Annex Building

Standard Single Room, 1 Queen Bed, No Windows, Annex Building

Standard Single Room, 1 Queen Bed, No Windows, Annex Building

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, City View

Deluxe Double Room, 1 Queen Bed, City View

Deluxe Double Room, 1 Queen Bed, City View

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, No Windows

Superior Double Room, No Windows

Superior Double Room, No Windows

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
Hairdryer
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Double Room, 1 Queen Bed, Balcony, City View

1 bedroom, hypo-allergenic bedding, memory-foam beds, minibar

Junior Double Room, 1 Queen Bed, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, Multiple Beds, No Windows

Family Triple Room, Multiple Beds, No Windows

Family Triple Room, Multiple Beds, No Windows

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Double Room, 1 Queen Bed, No Windows

Superior Double Room, 1 Queen Bed, No Windows

Superior Double Room, 1 Queen Bed, No Windows

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
6A Luong Ngoc Quyen, Hanoi, 100000

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Dong Xuan Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 36 min drive
  • Hanoi Long Bien Station - 5 min drive
  • Hanoi Gia Lam Station - 13 min drive
  • Hanoi Railway Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪New Day Restaurant - ‬1 min walk
  • ‪Hải Sản - Sea Food - ‬1 min walk
  • ‪Chân Gà Hấp Sả Ớt Mắt To - ‬1 min walk
  • ‪Bia Khánh Thuỷ - ‬1 min walk
  • ‪Old Corner Coffee Bar - ‬1 min walk

About this property

THE SILK GRAND PREMIUM HOTEL & SPA

THE SILK GRAND PREMIUM HOTEL & SPA offers a great location, putting you within a short 10-minute walk of Hanoi Old Town Night Market and Hoan Kiem Lake. Guests can indulge in hot stone massages, body wraps or facials. Also, Hanoi Opera House and St. Joseph's Cathedral of Hanoi are a short five-minute drive away.

Languages

English, Vietnamese

More about this property

VISIBILITY

At a glance

Hotel size

    • 35 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • No on-site parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Spa services

Accessibility

  • Lift
  • Lift door width (centimetres): 508
  • Visual alarms in hallways
  • Lowered plug sockets in bathroom
  • Well-lit path to entrance
  • Hardwood flooring in room
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Memory-foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls
  • Printer

Food and drink

  • Mini fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • Access via exterior corridors
  • Local maps
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, Thai massages and facials.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one-way. Maximum occupancy 2)

Children & extra beds

  • Airport shuttle for children between the ages of 5 and 10 costs VND 450000 (one-way)

Policies

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, JCB International, Union Pay

Also known as

The Silk Grand & Spa Hanoi
THE SILK GRAND PREMIUM HOTEL SPA
THE SILK GRAND PREMIUM HOTEL & SPA Hotel
THE SILK GRAND PREMIUM HOTEL & SPA Hanoi
THE SILK GRAND PREMIUM HOTEL & SPA Hotel Hanoi
HELP_OUTLINE

Frequently asked questions

Does THE SILK GRAND PREMIUM HOTEL & SPA offer free cancellation for a full refund?

Yes, THE SILK GRAND PREMIUM HOTEL & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at THE SILK GRAND PREMIUM HOTEL & SPA?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at THE SILK GRAND PREMIUM HOTEL & SPA?

Sorry, there's no on-site parking at THE SILK GRAND PREMIUM HOTEL & SPA.

Is an airport shuttle service offered by THE SILK GRAND PREMIUM HOTEL & SPA?

Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one-way.

What are the check-in and check-out times at THE SILK GRAND PREMIUM HOTEL & SPA?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.

What is there to do at THE SILK GRAND PREMIUM HOTEL & SPA and nearby?

THE SILK GRAND PREMIUM HOTEL & SPA has spa services.

What's the area around THE SILK GRAND PREMIUM HOTEL & SPA like?

THE SILK GRAND PREMIUM HOTEL & SPA is in Old Quarter, a short 7-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Old Town Night Market.

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THE SILK GRAND PREMIUM HOTEL & SPA Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10

Dirty room and many mice running on the area of breakfast, room with full smell. The towel is very old
4-night trip

6/10

Convenient for exploring Hanoi
1-night trip

6/10

It was ok. It’s a very old property and not the cleanest but the staff was nice and they had free breakfast in the morning.

8/10

This hotel is good for the value and location. Breakfast is standard. I stayed here on 2 separate occasions. The first time it was fine that I booked to return a few weeks later when I was passing through Hanoi. During my 2nd stay the AC kept turning off which is a punishment in during the summer heat/humidity. I called 5 times over 2 days and then just kept going restarting it and saying sorry. I was unable to sleep during my stay. Additionally during both stays the wifi was spotty in the rooms so FaceTiming was difficult. So for those reasons, I cannot wholly recommend this place.
2-night trip

10/10

This place is clean & efficient. Staff are wonderful.
2-night trip

10/10

Hotel management and staff were very helpful with the stay, arranging site seeing excursions and with laundry service. Room was small, but nice, and had a large bathroom. View was looking over Hanoi Old Quarter from 6th floor. Breakfast was simple, not huge options, but enough to get what you need. Easy walking distance of many old quarter shops and restaurants. Took some effort to find as Google Maps places you in wrong spot a block west of actual location, but if you look for the building address you will find it.
5-night trip

8/10

Friendly staff, cleanliness
5-night trip

10/10

Breakfast was good, tour they are selling is very expensive, you can find better price outside the hotel.
4-night trip

8/10

The facilities in the annex were old but the beds were fine. Unfortunately there was no hot water in the shower.
3-night trip

6/10

The building is old, including the rooms. The. The worst hotel stayed during the vacation
1-night trip

4/10

The room I had was definitely not for 2 people. It's a bed and an unclosed bathroom with no fan so the whole room gets super humid when you shower, but that's fine, I can live with that. The part that was so annoying is there's a mechanical sound, a water pump or something that goes on and off every few seconds, 24h a day, ear plugs aren't enough, you still hear it and it has the potential to drive you mad. They knocked very loud and a few times on my door in the morning while I was asleep which is not great. Check in was easy and quick, the reception staff was super nice, with good English, five stars to them.
2-night trip

10/10

Super... Great spot in the heart of Old Quarter Loved this hotel. All the staff were just wonderful and so helpful. The hotel is very clean, . This was in a great location in the Old Quarter , you can walk anywhere . Philip organised a tour for us to Halong Bay and certainly didn’t disappoint. We had a fabulous time. Great value for money. Will definitely recommend and stay here again
1-night trip

10/10

BEAUTIFUL place to stay in the Old Quarter In real estate they say it's all about location, location, location. In the tourist industry I say it's all about the staff, staff, staff. This place not only is located in a very convenient location in the heart of the Old Quarter, the staff is fantastic! The Manager Philip is a handsome man that runs a tight ship. He is very knowable person and willing to help make your stay memorable. The staff is there to actually serve the traveler needs.. Fun place to use as your home base as you wander the streets and enjoy the sites.
1-night trip

10/10

SUPER AMAZING PACKAGE Our group have fantastic times in Hanoi SILK GRAND PRMEIUM Hotel. We did to booked only 1 night on Expedia website and upon arrival, we booked our AMAZING PACKAGE as Ha long bay 2 days 1 night on Premium cruise Sapa trekking 3 days-4 nights Hoa Lu - Tamcoc 1 day tour by Mr. PHILIP was SUPER, amazing tour and secret deal. Our rooms at Panda Hotel is Small but very clean, romantic decor in our beds with Petals rose flower, i loved my room. Their staffs was super friendly, charming and they are always try to helped us with big smiles AND special Mr. PHILIP ( My prince ) helped us to booked SUPER amazing package and show the best restaurants, great coffee, a good place to seeing. Thank you very much to all Staffs of silk grand premium HOTEL and we're highly to recommending THE SILK GRAND PREMIUM HOTEL to everyone and SPECIAL TO MY COUNTRY. LET BOOKING IT !!!
1-night trip

8/10

My stay on the 5th floor was decent. It looks recently renovated and they tried to make it look premium, but you could tell it was a bit of a rush job and not much thought was put into the layout. But those are cosmetic details and aren’t deal breakers. The bed is made, but don’t think sheets and comforter are changed often. Towels (except shower mat) are changed daily, but do have some stains. One towel was really gross, looked like someone wiped their butt and then folded it back neatly. So I just tossed it on the floor for housekeeping. Kettle was clean, but cups a bit dirty, as if they just poorly rinsed them in the sink because I could see coffee stains. Water bottles, tea, and coffee provided. Good WiFi connection. Since it’s located in the bustling Old Quarter, don’t expect quiet. There were no blinds, just frosted glass so there will be plenty of natural light to wake you. I didn’t mind, but just a word of caution for light sleepers. The staff are very friendly and helpful. I had them take some clothes in the morning for laundry and got it back later that night and was given the weight. I was told to pay at checkout. The next morning, the same receptionist said they made a mistake and I had to pay for an extra kg. I didn’t have time to contest as my driver was waiting. Maybe that’s their tactic, tell you to pay as you leave when you’re likely in a rush and will concede. They need a scale onsite like most other hotels. I would stay again, but avoid other services
1-night trip

4/10

J’ai attendu 40 minutes pour le check-in. Il y a ensuite eu une fuite d’eau dans ma chambre et les chambres ne sont pas propres (moisissurres etc...)
5-night trip

6/10

initially moved into a standard room which was absolutely tiny. There was barely enough room to get around the bed. It was too small for one person let alone two people. For $6 more pn I was moved into a larger room which was still small but far better value. Rooms in this part of town are small but also very cheap and great value. Breakfast was adequate. The staff here are fabulous. The location is perfect, 50m to all the main restaurant and bar areas. Great live music just around the corner in the next street.
3-night trip

10/10

朝食も美味しくて、ビール通りなどへのアクセスも良く非常に満足でした。
11-night trip

2/10

Rats! Stains! Noise! The hotel was very rundown and shabby and, although the towels and sheets were clean, everything was very old and stained. There were rats running around in the ceilings and floorboards day and night! The noise feom the reception area can be heard loudly in all of the rooms. Cooking smells from the kitchen and from nearby restaurants were in the room constantly and making my clothes smell. The staff were quite chaotic and unprofessional at times. Not worth the price - we stayed in much better places nearby for the same price. The location is very good though - right in the middle of the Old Quarter.
4-night trip

10/10

1-night trip

8/10

Stuff was excellent, a very good breakfast convenient to bus lines Railroad Station many attractions. Excellent Spa service
6-night trip

8/10

8/10

We arrived very tired. Our room we paid for was room with a city view. The only window in the room was inside the shower cubicle in the toilet. When we spoke to the manager he said we have a city view...but i said its from inside a shower cubicle. He said sorry we cannot move you . We will see if a rooms available tomorrow. That day came and we decided after opening our luggage just to stay in that room as we were too tired to start moving again. When we told the manager he said thats a good idea your room is better anyway. So, were not happy with this. We never stay in a room without a window especially when we pay for a city VIEW! The hotel was clean, breakfast was good. Location was fantastic!
4-night trip

10/10

4-night trip

10/10

1-night trip