Swettenham Pier Cruise Terminal - 2 min drive - 2.4 km
Getting around
Penang (PEN-Penang Intl.) - 28 min drive
Penang Sentral - 30 min drive
Tasek Gelugor Station - 50 min drive
Restaurants
Hon Kei Food Corner - 2 min walk
Toh Soon Cafe - 2 min walk
Kheng Pin Cafe 群賓茶餐室 - 1 min walk
Foong Wei Heong Restaurant Sdn. Bhd - 2 min walk
Nasi Kandar Line Clear - 2 min walk
About this property
The George Penang By The Crest Collection
When you stay at The George Penang By The Crest Collection, you'll be a short five-minute drive from KOMTAR and Gurney Drive. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the steam room for a relaxing end to the day. Other highlights at this Colonial hotel include an outdoor pool and a garden.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
92 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in rooms
Parking
Free secured on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2022
Safe-deposit box at front desk
Garden
An outdoor pool
Steam room
Vegetarian dining options
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Colonial architecture
Accessibility
Lift
Lift door width (centimetres): 172
Wheelchair-accessible path to lift
Smooth flooring in public areas
Smooth flooring in room
Room amenities
Be entertained
32-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Dressing gowns and slippers
Window screens
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Energy-saving switches
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Destination fee: MYR 3 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 48.60 for adults and MYR 48.60 for children
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
The George Penang By The Crest Collection Hotel
The George Penang By The Crest Collection George Town
The George Penang By The Crest Collection Hotel George Town
Frequently asked questions
Does The George Penang By The Crest Collection offer free cancellation for a full refund?
Yes, The George Penang By The Crest Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The George Penang By The Crest Collection?
Yes, there's an outdoor pool.
Are pets allowed at The George Penang By The Crest Collection?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The George Penang By The Crest Collection?
Yes, there's free self parking.
What are the check-in and check-out times at The George Penang By The Crest Collection?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at The George Penang By The Crest Collection and nearby?
The George Penang By The Crest Collection has an outdoor pool and a steam room, as well as a garden.
Are there restaurants at or near The George Penang By The Crest Collection?
Yes, there's an on-site restaurant.
What's the area around The George Penang By The Crest Collection like?
The George Penang By The Crest Collection is in Downtown George Town, a short 11-minute walk from KOMTAR and 3 minutes' walk from Georgetown UNESCO Historic Site.
The George Penang By The Crest Collection Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
10/10
Amenities
9.0/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
6 September 2024
PUI SHUEN
PUI SHUEN, 3-night trip
Verified Expedia guest review
8/10 Very good
16 August 2024
Good
Michiru
Michiru, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
We had a wonderful stay!
Matthew
Matthew, 1-night family trip
Verified Expedia guest review
4/10 Fair
13 August 2024
Great location but loud music ruined the stay
The hotel is very conveniently located in George Town and within walking distance to a lot of good food and attractions. However I have it a low rating because the hotel is located next to a disco and the loud music and thumping was quite unbearable. It went on till they closed at 3am. If not for the music, everything was great. Staff were very friendly and helpful.
Desmond
Desmond, 3-night trip
Verified Hotels.com guest review
6/10 Good
9 August 2024
Great location, beautiful building, friendly staff.
Design and layout is weird. Rooms are dark and have flaws. Breakfast is not great. Hotel operation overall not smooth. Requests are not understood or considered. Billing in bar and restaurant not connected to the hotel.
shirin
shirin, 3-night trip
Verified Expedia guest review
6/10 Good
5 August 2024
Disappointing
Was not 5 star service or amenities. Staff was pleasant but not service oriented or knowledgeable. No body wash in bathrooms. Pool was too crowded-No place to sit. Lighting in room was dim. Not enough electric outlets. No full length mirror. We had a suite and the door between the bedroom and living room was poorly placed. It was always on the way of the drawers and closet. As far as cleanliness, the soap dish was never cleaned and one day I found a long dark hair on the bed. (It wasn’t mine).
On the plus side, the massage chair in my suite and the heated toilet seat were very nice touches.
Paul
Paul, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
Best hotel in George Town
Really good location at the top of Chulia St which is where a lot of the restaurants are. We had a nice large room with a balcony, the TV was enormous and had a good range of channels. The room was spotless and the bathroom had a good range of toiletries. The pool is in the middle of the hotel and was a welcome respite from the July heat. 100% recommend this hotel.
Luke
Luke, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 June 2024
HAO
HAO, 3-night trip
Verified Expedia guest review
8/10 Very good
19 May 2024
It’s a beautiful boutique hotel. The amenities were great and I loved the pool. And the location was amazing. I stayed in the loft-style room. I think perhaps it was the was the steps were designed, I almost tripped a couple times at the turn of the stairs. They should put a lamp on the table under the stairs because it was too dark as well. There was zero artwork in the room. Also, I was disappointed that, given it is a five-star hotel, the attention to details was subpar. A light bulb in the foyer was burnt out and the clear glass on the side of the stairs weren’t clean properly as I could see stains on it. Other than that, it is a nice property.
Kelvin
Kelvin, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 April 2024
Lisa
Lisa, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 March 2024
Good in all areas
The hotel staff answered to all my requests from room change to amenities request. The location is good. Only 2 issues : the pillows are a bit too low and the sofa bed is quite small for triple sharing.
ASHLEY
ASHLEY, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Magnus
Magnus, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 August 2024
Good hotel. Great location with easy accessible distance to various places and resturants.Will come back again