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Sofitel Dubai The Palm Resort & Spa

5-star5 stars
East Crescent RoadDubai55558United Arab Emirates

Upscale beachfront resort with spa, near Aquaventure
  • Free WiFi and free parking
Superb9.2
Service
Fantastic service
Pool
Great pool
Beach
Beautiful beach
Value for money
Value for money could be better
554See all 554 Hotels.com reviews
From 5,755 reviewsTripAdvisor Traveller Rating

Sofitel Dubai The Palm Resort & Spa

from €268
  • Luxury Room, 1 King Bed, Balcony, Sea View (Private Beach access)
  • Luxury Room, 1 King Bed, View (Private Beach access, Palm View)
  • Junior Suite, 1 King Bed, Sea View
  • Junior Suite, 1 King Bed
  • Luxury Room, 2 Twin Beds (Private Beach access, Palm View)
  • Suite, 1 King Bed with Sofa bed (Living room)
  • Suite, 1 King Bed with Sofa bed (Prestige, Living Room, Club)
  • Suite, Beachside (SOSPECIAL,24/7 Butler Service,MiniBar)
  • Suite, 2 Bedrooms (Millesime Club, Private Beach access)
  • Classic Room, Balcony (Private Beach access, Club)

About Sofitel Dubai The Palm Resort & Spa

South Seas-styled retreat with private beach on The Palm

On The Palm Jumeirah

On the East Crescent of the iconic Palm Jumeirah, Sofitel Dubai The Palm Resort & Spa offers a relaxed, Polynesian-themed escape from everything. A self-contained resort, it's 15 minutes by car from the and 30 minutes from Dubai International Airport.

Wild times at Aquaventure

Aquaventure Water Park is further down the crescent and is one of the wildest rides in the world, with epic slides for kids and big kids. A more relaxed time is to be had at the Gold Souk, a dazzling traditional market that specializes in jewelry and precious metals.

Drinks on the beach

With service from Maui Beach Bar, the private beach is the perfect place to relax, or you can retreat to 4 indoor pools and 2 outdoor pools. There's a spa and gym, and 7 restaurants with diverse menus ranging from seafood to steaks.

Balconies and free WiFi

All 361 guestrooms include flat-screen TVs and spacious furnished balconies from which you can enjoy the sun. You can upload your holiday snaps via the free WiFi, relax on your sofa, or unwind in the soaking tub in the marble bathroom, and suites offer a private butler service.

At a glance

Key facts

Hotel size

  • This hotel has 361 rooms

Arriving/leaving

  • Check-in time 3 PM-5 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details. A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 3 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • 6 bars/lounges
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Free beach cabanas
  • Number of indoor pools - 4
  • Number of outdoor pools - 2
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fishing on site
  • Rowing or canoeing on site
  • Windsurfing on site
  • Marina on site
  • Beach sun loungers
  • Children's pool
  • Spa tub
  • Beach umbrellas
  • Free pool cabanas
  • Steam room
  • Beach towels
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 13149
  • Conference space size (meters) - 1222
  • Conference center
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

So SPA has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include Thai massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Bottega - This delicatessen specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Fishing on site
  • Rowing or canoeing on site
  • Windsurfing on site

Sofitel Dubai The Palm Resort & Spa’s small print

Also known as

  • Dubai Palm Resort
  • Dubai Palm Sofitel
  • Sofitel Dubai Palm
  • Sofitel Dubai Palm Resort
  • Sofitel Resort
  • The Palm Shoreline Apartments Hotel Dubai

Policies

The "Two Bedroom Beach Suite" at this property consists of two connecting Beach Suites. For more details, please contact the office using the information found on the reservation confirmation received after booking.
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.
This property provides a mandatory New Year's Eve (December 31st) Gala Dinner. Children age 12-20 are charged AED 1,250. Children under 12 years old receive a complimentary New Year's Eve dinner. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20.00 per accommodation, per night

Deposit: AED 500.00

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1550.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 950.00 (from 12 to 18 years old)

Optional extras

Buffet breakfast is offered for an extra charge of AED 145.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 350 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sofitel Dubai The Palm Resort & Spa

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 21 min walk
  • Ski Dubai - 8.9 mi / 14.3 km
  • Mall of the Emirates - 8.9 mi / 14.3 km
  • Dubai College - 6.4 mi / 10.4 km
  • American University of Dubai - 7.3 mi / 11.7 km
  • Dubai Marina Mall - 8 mi / 12.9 km
  • Skydive Dubai - 8.1 mi / 13.1 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 33 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 41 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 51 min drive
  • Free valet parking
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Recent reviews

Superb 9.2 From 554 reviews

Sofitel Dubai The Palm Resort & Spa
Fair4.0
Staff with attitude
Staff with attitude.. while check in, I had to wait until 5:30 pm to get my suite; staff refused to offer upgrade or any other supplement as it is against their policy!! I was then given the smallest room, when I complained, the answer was , this suite for people booked with expedia/hotels.com!! Breakfast had to wait 30 minutes in the morning and the nicest thing, when I asked for late check out in return for their late check in, the staff simply shaked his head.. didn't bother to say no .. terrible attitude & behaviour
Hassan, ie1 night family trip
Sofitel Dubai The Palm Resort & Spa
Very Good8.0
overall it's ok but the breakfast time ended at 10.30, too early no peach jam available for a fresh orange juice I had to ask for the manager room ok
Stefano, us5 night trip
Sofitel Dubai The Palm Resort & Spa
Exceptional10.0
Excellent
This resort and spa is absolutely beautiful, and the service is first rate.
cheryl, us3 night trip
Sofitel Dubai The Palm Resort & Spa
Very Good8.0
Fab place
Beautiful property with wonderful service. Outrageously expensive breakfast! All in All, a fabulous place.
Paul, us4 night trip
Sofitel Dubai The Palm Resort & Spa
Very Good8.0
Sofitel the Palm
Great place, helpful staff.
Steve, us8 night trip

See all reviews

Sofitel Dubai The Palm Resort & Spa

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