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About this property
Hanoi Heritage Hotel
At Hanoi Heritage Hotel, you'll be within a 10-minute drive of West Lake and St. Joseph's Cathedral of Hanoi. Guests will have free perks such as breakfast, WiFi and self-parking. Also, Hanoi Opera House and Hoan Kiem Lake are within a short drive.
Languages
English
At a glance
Hotel size
54 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (during limited hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free breakfast
2 restaurants
24-hour room service
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Television in common areas
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Blackout curtains
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner. Reservations are required.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one way)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
Also known as
Hanoi Heritage
Ha Noi Heritage Hotel
Hanoi Heritage Hotel Hotel
Hanoi Heritage Hotel Hanoi
Hanoi Heritage Hotel Hotel Hanoi
Frequently asked questions
Does Hanoi Heritage Hotel offer free cancellation for a full refund?
Yes, Hanoi Heritage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Heritage Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi Heritage Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Hanoi Heritage Hotel?
Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one way.
What are the check-in and check-out times at Hanoi Heritage Hotel?
You can check in starting at 2 PM. Check-out time is noon.
Are there restaurants at or near Hanoi Heritage Hotel?
Yes, there are 2 on-site restaurants, featuring Vietnamese cuisine.
What's the area around Hanoi Heritage Hotel like?
Hanoi Heritage Hotel is a short 8-minute walk from US Embassy and 17 minutes' walk from Lotte Center Hanoi.
Hanoi Heritage Hotel Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.4/10
Cleanliness
6.0/10
Staff & service
5.4/10
Property conditions & facilities
Reviews
4/10 Fair
28 March 2017
Low quality low-ish price.
There is nothing but lumber and tile shops on this street. Noisy beer garden (it does stop karaoke at 11pm). Low quality hotel resto but seemed popular to the chinese guests. Little/no english at reception.
It was ok as last minute booking with no other hotel in this vicinity .
Rahul
Verified Expedia guest review
2/10 Poor
30 October 2016
Worst Expensive hotel do not stay
This was the worst hotel we encountered I would rate at Minus 5 - for the price $32US in the worst area
We do not know why it was listed on Hotels.com
Staff did not speak English and facilities were abysmal
We acutally checked out within minutes and took taxi to Old Quarters and booked a 4 Star hotel for $50US with excellent breakfast and room and surrounding amenities
Please remove this hotel from your websute's search engine
We are going to ask for refund from the Hotels.com
The Heritage Hotel is mixed up with the elegant L'Heritage Hotel in Old District