Hotel Residence am Hauptbahnhof

Photo gallery for Hotel Residence am Hauptbahnhof

Primary image
Premium bedding, in-room safe, rollaway beds, free WiFi
Double Room | Premium bedding, in-room safe, rollaway beds, free WiFi
Quadruple Room | Premium bedding, in-room safe, rollaway beds, free WiFi
Double Room | Premium bedding, in-room safe, rollaway beds, free WiFi

Overview of Hotel Residence am Hauptbahnhof

Hotel Residence am Hauptbahnhof

3.0 star property
3-star hotel, convenient for Miniatur Wunderland

6.6/10 Good

609 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
Map
Steindamm 24-26, Hamburg, HH, 20099
Main amenities
  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Rollaway/extra beds
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift

Choose dates to view prices

About this area

What's nearby

  • In Hamburg City Center
  • Miniatur Wunderland - 27 min walk
  • Reeperbahn - 37 min walk
  • Hamburg City Hall - 4 min drive
  • Elbe Philharmonic Hall - 12 min drive
  • St. Pauli Piers - 6 min drive
  • Fish Market - 7 min drive
  • Hagenbeck Zoo - 24 min drive
  • Volksparkstadion - 23 min drive

Getting around

  • Hamburg Airport (HAM) - 27 min drive
  • Hamburg Central Station - 6 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 7 min walk
  • Hamburg Dammtor Station - 25 min walk
  • South Central U-Bahn - 5 min walk
  • Hamburg Central Station S-Bahn - 6 min walk
  • North Central U-Bahn - 8 min walk

About this property

Hotel Residence am Hauptbahnhof

3-star hotel in the heart of Hamburg City Center
Hotel Residence am Hauptbahnhof provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free newspapers, luggage storage and laundry services
  • A front desk safe, smoke-free property and a 24-hour front desk
  • Tour/ticket information, a lift and multilingual staff
  • Guest reviews speak well of the central location and helpful staff
Room features
All guest rooms at Hotel Residence am Hauptbahnhof offer perks, such as premium bedding, in addition to amenities, such as complimentary wireless Internet access and safes.
Extra amenities include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Heating and daily housekeeping

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Off-site parking within 310.7 mi (EUR 18 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

Travelling with children

  • Children stay free

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Lift

Languages

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Safes in guest rooms can be used for EUR 3.00 per stay

Children & extra beds

  • Rollaway beds are available for EUR 35.0 per night

Parking

  • Parking is available off-site and costs EUR 18 per night (310.7 mi away)
  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).

Policies

This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Residence am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof
Residence am Hauptbahnhof Hamburg
Residence am Hauptbahnhof
Am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel
Hotel Residence am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel Hamburg

Frequently asked questions

Does Hotel Residence am Hauptbahnhof offer free cancellation for a full refund?
Yes, Hotel Residence am Hauptbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Residence am Hauptbahnhof?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Residence am Hauptbahnhof?
Sorry, neither pets nor service animals are allowed.
What are the check-in and check-out times at Hotel Residence am Hauptbahnhof?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Residence am Hauptbahnhof?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
Are there restaurants at or near Hotel Residence am Hauptbahnhof?
Yes. Nearby restaurants include Il Buco (3-min walk), NAGEL - Restaurant Bodega Bierstube (3-min walk) and Lades (3-min walk).
What's the area around Hotel Residence am Hauptbahnhof like?
Hotel Residence am Hauptbahnhof is a short 5-minute walk from South Central U-Bahn and 17 minutes' walk from Hamburg City Hall. Travellers recommend the hotel for its central location.

Overall score and ratings

6.6

Good

7.5/10

Cleanliness

6.9/10

Staff & service

6.3/10

Amenities

6.3/10

Property conditions & facilities

6.5/10

Eco-friendliness

2/10 Poor

Michael, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Nancy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Lijana, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel itself is okay. No elevator to second floor. Staff is very nice. The area around it is terrible and looks rather dangerous. Bathroom had leaky faucet and there’s a gap on the floor that can rip your toes off. Too expensive for what it is. I do not recommend.
Jorge, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Markus, 1-night trip
Verified Expedia guest review

4/10 Fair

Place smelled of mold and cigarettes. Shower leaked. The room itself was okay
Stephen, 3-night business trip
Verified Expedia guest review

6/10 Good

Luca Felix, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location, large rooms and friendly staff. For short stay in Hamburg I recommend to young people.
Cristian, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Find another.
Dust ans dirt line along the perimeter of the room where the vacuum doesn’t reach..carpets obviously uncleared for months or years. Black mold in the bathroom. Another hotel with creative pictures that have no bearing on reality. What more can one say?
Thomas, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Hotel is okay for the price. Not in the best condition, not as clean as I prefer, but it’s okay.
5-night business trip
Verified Hotels.com guest review