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1 room, 2 adults

Park Hotel Hamburg Arena

3-star3 stars
Kieler Strasse 333, Hamburg, HH, 22525, Germany

Pet-friendly hotel with restaurant, connected to a shopping center, near Hagenbeck Zoo
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

Germany may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Good location, very good price. No kettle... some of the people on the reception don’t…Mar 25, 2018

Park Hotel Hamburg Arena

from €61
  • Standard Double Room
  • Economy Room
  • Family Room
  • Comfort Double Room

What’s around Park Hotel Hamburg Arena


  • In Eimsbuettel
  • Hagenbeck Zoo - 22 min walk
  • Volksparkstadion - 38 min walk
  • University Medical Center Hamburg-Eppendorf - 44 min walk
  • Barclaycard Arena - 37 min walk
  • Theatre Neue Flora - 40 min walk
  • JUMP House Hamburg - 23 min walk
  • Altonaer Volkspark - 29 min walk

Getting around

  • Hamburg Airport (HAM) - 17 min drive
  • Langenfelde Station - 10 min walk
  • Diebsteich Station - 26 min walk
  • Eidelstedt Station - 4 min drive
  • Stellingen S-Bahn - 15 min walk
  • Lutterothstrasse U-Bahn - 17 min walk
  • Hagenbecks Zoo U-Bahn - 17 min walk

At a glance

Key facts

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Germany may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • No cribs (infant beds)


  • Pets allowed*


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Onsite self parking (EUR 12 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Elevator
  • Garden
  • Terrace
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 28-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Daily housekeeping

Park Hotel Hamburg Arena’s small print

Also known as

  • Mercure Hamburg Arena
  • Mercure Hotel Hamburg Arena
  • TRYP Wyndham Hamburg Arena Hotel
  • TRYP Wyndham Hamburg Arena
  • Park Hamburg Arena
  • Park Hotel Hamburg Arena Hotel
  • Park Hotel Hamburg Arena Hamburg
  • Park Hotel Hamburg Arena Hotel Hamburg


This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Self parking costs EUR 12 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 12.5 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Park Hotel Hamburg Arena

  • Does Park Hotel Hamburg Arena offer free cancellation for a full refund?
    Yes, Park Hotel Hamburg Arena does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Park Hotel Hamburg Arena currently open?
    This property is closed from March 25 2020 to February 28 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Park Hotel Hamburg Arena?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Park Hotel Hamburg Arena?
    Yes. Self parking costs EUR 12 per day.
  • Are pets allowed at Park Hotel Hamburg Arena?
    Yes, pets are welcome. There's a charge of EUR 10 per pet, per night.
  • What are the check-in and check-out times at Park Hotel Hamburg Arena?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Park Hotel Hamburg Arena?
    Yes, there's an onsite restaurant. Nearby restaurants include Schweinske (5-min walk), Dubrovnik (7-min walk), and Tao (8-min walk).
  • Is there an onsite casino at Park Hotel Hamburg Arena?
    No, this hotel doesn't have a casino, but Casino Esplanade (7-min drive) is nearby.
  • What is there to do at Park Hotel Hamburg Arena and nearby?
    Park Hotel Hamburg Arena has a garden.

Recent reviews

Good 7.0 From 545 reviews

Very Good 8.0
Breakfast/bar good, room clean, uncomfortable bed
The room was nice and clean, room service was excellent. Bathroom was also very good. Breakfast was great, plenty of choice... the bar downstairs was really nice and the bartender was very friendly. But, the bed we had was uncomfortable. We woke up a few days into our stay feeling very stiff and not well rested. It's a real shame because other than the bed (which is unfortunately a big factor), we had no complaints.
Adam, gb4 night trip
Good 6.0
It was clean. Walls were thinner than I thought. I could hear the neighbour coughing. Rubbish internet.
gb5 night business trip
Good 6.0
If you want the sauna you need to ask and wait half an hour, and they need to remember to switch it on!
J, gb1 night trip
Very Good 8.0
Park Hotel Hamburg Arena
The hotel for our stay was absolutely fine, the price was reasonable, the hotel was clean and Hamburg easy to get to on the bus. Thank you Two points: all the bedrooms should have air conditioning as it was very hot during our stay, unbearable at night. Having to leave the windows opened meant noise from the traffic as the hotel is on the main road. Only one pillow provided and not very thick - I did ask at Reception but was told there were none spare - found this hard to believe!!
Catherine, gb4 night family trip
Good 6.0
It was a one night stay. Generally ok but the room lacked air conditioning and was very hot. If we opened the window it was the noisy. But overall generally ok for a night.
Phillip, gb1 night family trip
Exceptional 10.0
Staff was super helpful. Facilities were clean and rooms were comfy. Great place.
us4 night romance trip
Very Good 8.0
This hotel does have rooms with walk in showers but they don't automatically book them for guests when requested. In Germany items in the room are less than in other countries, e.g., no kettle in room, no face washer or soap. can be communication difficulties as some staff don't have much English. I do realise I was the visitor but I was there with a group of 26,000 and had thought there would be some effort to encourage staff in various areas to learn some English.
au7 night trip
Good 6.0
Location was good not too far from Hamburg Airport. The lift wasn’t exactly servicing the floor to the room. We had to lift our heavy luggage up & down 5-6 steps. Otherwise pretty good.
Ming, au2 night family trip
Poor 2.0
Everything! DONT STAY jsjeheusiueheheie sjdjdnrjdjdjrvej
gb2 night family trip
Very Good 8.0
The facility is very limited in services it offers but clean and tidy.
gb2 night trip with friends

Park Hotel Hamburg Arena