Suha Hotel Apartments JBR, Jumeirah Beach Residence

I'll start with the Bad experience Planed to stay for 2 weeks with the hotel, have booked 1 night as a start to feel the vibe of the place and see how is the service. The room i've booked was one bad room apartment with a balcony( issue for me) From the ladies at the reception I got a ground floor , I asked for a higher floor if possible, they said "no rooms", I asked for an upgrade for an additional fee,really did not mind adding as much as needed, we have no rooms she said again. I went into the apartment, there was no balcony , (as I said it is super important to me) and the bad room window went into the bar area where the music and noises is till 1am. I went back to the reception, was told I did not book a room with a balcony, I showed them the e-mail confirmation which explicitly says there is a balcony,the lady said it must be a problem with my app, I asked her to enter the site and check herself that the room details written a balcony and so she did, at the end she said the problem is on the website and its a website mistake. Ok I told her, I still see that you have other rooms, why did not you upgrade me?i was ready to pay! and if the problem is on the website its not my mistake! Such a pity this service and the experience, I wanted to stay for much more. The good- Amazing apartment-very big, clean, has everything you need and if you travel with a family its just great . Cool location, Marina from one side and jbr from other side.

The hotel location was great, also the staff were very nice from admin, reception and cleaning. Nice experience and i recommend this hotel

Steps from the beach, the Dubai Marina and the tramway station, this hotel is in the perfect location for a relaxing holiday. Super clean, spacious apartment with full kitchen. Daily water bottles and generous toiletries supplied. Grocery store next to lobby. We used the pool daily. Staff were extra helpful in printing our docs. Great value overall.

Nice apartment, Amazing location.. fairly clean

Apartment is old, bathroom is full of flying insects. Kitchen appliances are outdated. Management is NOT helpful. I booked a room with balcony, did not receive one. Waited a day, hoping. The next day they offered me a room but it was old again and full of smoke. I told the manager “I am not happy”, she left it alone and never followed up with me. She did not even try to accommodate me. No discount was offered. Upon a check out she saw me in the lobby however preferred to hide away from the front desk (!unprofessional). Noone asked how was my stay. Location is good but customer service is horrible. They won’t go above and beyond to make a guest happy. Stay away from this place!

Our stay was fine. We really liked the breakfast service. The two men who waited on us were very professional and kind. They served my first cup of coffee of the day with a smile, and went out of their way to please us.

Great hotel Great service It’s realy worth to spend time in this hotel

We loved staying at Suha! Our apartment was huge and clean and we loved the style of the furniture. The building had an awesome location. There was a grocery store, pharmacy, barber shop and spa all right downstairs and the beach is just a short walk away. We would definitely recommend, especially for families needing more space.

Great Places to stay. I will recommend it to all my friends. Great Staff..

I actually didn’t end up staying due to the virus. However the hotel staff were super friendly and catered for my needs after every email contact.