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Crowne Plaza Festival City by IHG

Property class: 5 and above
Luxury hotel with spa, near Dubai Festival City Mall

Choose dates to view prices

Experience Crowne Plaza Festival City, an IHG Hotel's luxury and warmth in the heart of Dubai. Indulge in a rejuvenating massage at Spa InterContinental or take a refreshing dip in the outdoor pool with sun loungers and umbrellas. Enjoy shopping on site, Zaytoun’s Mediterranean delights for breakfast, lunch, or dinner and appreciate free WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free parking
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Health club
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Connecting/adjoining rooms available
The current price is €76
includes taxes & fees
11 May - 12 May

Why we love this property

Rooftop terrace views
This luxury city centre hotel features a stylish rooftop terrace for panoramic views. Culinary delights await at the poolside restaurant.
Foodie paradise
Mediterranean flavours shine at the restaurant with al fresco and poolside dining. The cafe and bar add variety. Buffet breakfast includes vegetarian options.
Luxe comfort awaits
Wrap up in soft dressing gowns after indulging in 24-hour room service. The minibar adds final touches to this luxury hotel experience.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds (Waterfront View)

9.0 out of 10
Wonderful
(6 reviews)
  • Water view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (Waterfront View)

9.0 out of 10
Wonderful
(2 reviews)
  • Water view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Waterfront View)

9.4 out of 10
Exceptional
(25 reviews)
  • Water view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room (Waterfront View)

  • Water view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Waterfront View)

Suite, 1 Bedroom (Waterfront View)

Suite, 1 Bedroom (Waterfront View)

9.6 out of 10
Exceptional
(4 reviews)
  • Water view
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite (Diplomatic)

Minibar, in-room safe, desk, soundproofing

Suite (Diplomatic)

  • Water view
  • 120 sq m
  • Sleeps 4
  • 1 Single Bed

Similar properties

4 restaurants, breakfast, lunch, dinner served; international cuisine
InterContinental Dubai Festival City by IHG
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  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
9.2 out of 10, Wonderful, 663 reviews
The price is €126
includes taxes & fees
16 Apr - 17 Apr
InterContinental Dubai Festival City by IHG
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About the area

Map
Dubai Festival City, Dubai

What's nearby

  • Dubai Creek - 6 min walk - 0.6 km
  • Dubai Festival City Mall - 8 min walk - 0.7 km
  • Festival Center - 8 min walk - 0.7 km
  • Dubai Tennis Stadium - 3 min drive - 2.7 km
  • Creek Park - 4 min drive - 3.7 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 11 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 33 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 46 min drive
  • Creek Station - 30 min walk
  • Free local area shuttle
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪Marsa Boulevard - ‬3 min walk
  • ‪TRIO - ‬8 min walk
  • ‪LUNE - ‬9 min walk
  • ‪Somewhere - ‬9 min walk
  • ‪Blu Pizzeria - ‬4 min walk

About this property

Crowne Plaza Festival City by IHG

Crowne Plaza Festival City by IHG features a rooftop terrace and puts you within a 10-minute walk of Dubai Festival City Mall and Dubai Creek. You can visit the spa to indulge in massages, body wraps or manicures and pedicures, and Mediterranean cuisine is served at Zaytoun, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. The helpful staff and shopping get good marks from fellow travellers.

At a glance

DONE

Hotel size

    • 316 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Children's club*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
DONE

Transfers

    • Free train station shuttle from 6:00 AM to midnight
DONE

Off-site

    • Free area shuttle within 10 kilometres
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • 11 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Accessible train station shuttle
  • Wheelchairs available on site
  • Step-free path to entrance

Room amenities

Be entertained

  • Plasma television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Spa InterContinental has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Zaytoun – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Belgian Beer Cafe Dubai – This pub serves brunch, lunch and dinner. Open daily.
Mazar Lounge – This café specialises in international cuisine and only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 112 per person

Renovations and closures

The following facilities or services will be unavailable from March 13 2026 to March 23 2026 (dates subject to change):
  • One of the swimming pools

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per stay
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Crowne Plaza Festival City Hotel Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Festival City
Crowne Plaza Festival City by IHG Hotel
Crowne Plaza Festival City by IHG Dubai
Crowne Plaza Festival City an IHG Hotel
Crowne Plaza Festival City by IHG Hotel Dubai

Frequently asked questions

Does Crowne Plaza Festival City by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Festival City by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Festival City by IHG?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM. One of the swimming pools will be unavailable from March 13 2026 to March 23 2026 (dates subject to change).

Are pets allowed at Crowne Plaza Festival City by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Festival City by IHG?

Yes, there's free self and valet parking. Electric car charging is available.

What are the check-in and check-out times at Crowne Plaza Festival City by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Crowne Plaza Festival City by IHG and nearby?

Crowne Plaza Festival City by IHG has a spa and an outdoor pool, as well as a steam room.

Are there restaurants at or near Crowne Plaza Festival City by IHG?

Yes, Zaytoun offers al fresco dining and Mediterranean cuisine.

What's the area around Crowne Plaza Festival City by IHG like?

Crowne Plaza Festival City by IHG is in Dubai Festival City, a short 10-minute walk from Dubai Creek and 9 minutes' walk from Dubai Festival City Mall.

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Reviews

Crowne Plaza Festival City by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, amazing, and one of the best with a wide variety of options. (22 reviews)
  • The pool area was wonderful, big, and clean with enough space to relax and enjoy the sun. (6 reviews)
  • The property offers a variety of dining options and a convenient location with many restaurants nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Room
Location
Airport
Shopping malls
View
Restaurant
Food
Family friendly

Reviews

Verified

8/10 Very good

Good hotel with a good pool area for both adults and kids. Well located, close to the airport and the mall and a great view
Frederikke, 1-night trip
Verified

10/10 Exceptional

Awesome stay friendly staff and pleasant service
Abdullah, 3-night trip
Verified

10/10 Exceptional

I love this hotel. My home away from home. Great location near the airport, easy access to Dubai Festival City Mall and along the creek. Super swimming pool and large breakfast. Staff is very friendly and professional.
Paolo, 5-night trip
Verified

6/10 Good

Rooms are dated
kamal, 1-night trip
Verified

10/10 Exceptional

Great stay
Simranjot, 8-night trip
Verified

10/10 Exceptional

The place is beautiful and clean.
Subani, 5-night trip
Verified

10/10 Exceptional

Best hotel
Faysel, 3-night trip
Verified

10/10 Exceptional

Great hotel well located & a good wall
Jean-Pierre, 7-night trip
Verified

10/10 Exceptional

A five-star and excellent hotel in a calm, cozy, and scenic area with professional and kind staff. Mr. Rihan, who was in charge of our room, was highly dedicated and patient, hosting us in the best possible way. Thanks to all the managers and staff of this hotel, from the restaurant to all other facilities.
Hesam, 5-night trip
Verified

10/10 Exceptional

Best breakfast and staff on the planet. I love this place
Dan, 3-night trip
Verified

10/10 Exceptional

Everything was immaculate All the staff were friendly and welcoming The front desk staff are the gem of this hotel especially Khalid and Maryam My favourite hotel in Dubai Coming back soon
Anees, 2-night trip
Verified

8/10 Very good

The hotel has a direct walkable entrance into Festival City Mall. In the mall, the choices are endless. Everything is under one roof. Great place to stay
Dominic, 3-night trip
Verified

10/10 Exceptional

Stopped here many times, brilliant as usual
David, 2-night trip
Verified

10/10 Exceptional

Ideal location attached to the DFC mall providing lots of shopping and dining options. The room was a good size with modern deco. Lots of options of places to eat at the hotel as well as the mall. 2 swimming pools to choose from with easy access to sun loungers
Nathan, 4-night trip
Verified

10/10 Exceptional

Always love staying here
4-night trip
Verified

10/10 Exceptional

Excellent
Ambika, 7-night trip
Verified

10/10 Exceptional

Could use more food options in the hotel, but if you don’t mind a short walk, the mall has so much to offer.
Anna, 1-night trip
Verified

6/10 Good

Room was dirty on arrival with stains on sofa and hairs in the bathtub. The staff were very apologetic and moved our room but really this shouldn’t have happened.
Steve, 2-night trip
Verified

10/10 Exceptional

Family trip to Dubai

The facilities were a bit outdated, but overall it was a good place for a family trip.
IL HEE, 2-night trip
Verified

10/10 Exceptional

Clean and professional
Razien, 6-night trip
Verified

10/10 Exceptional

Great stay for family reunion.
Majid, 6-night trip
Verified

10/10 Exceptional

I had to book this hotel as a last minute option due to a family member being taken ill, my main request was to have a room that is quiet and away from any noise as I had spent most nights prior in hospital and hadn’t slept at all for almost a week. The check in lady was amazing and told me not to worry and I loved the room. The location was perfect as I was able to go to the mall very easily.
Ambar, 2-night trip
Verified

10/10 Exceptional

Wonderful stay
Mohammed, 3-night trip
Verified

10/10 Exceptional

The staff working are so amazing and make the stay pleasant.
faizan, 1-night trip
Verified

10/10 Exceptional

Perfect in all details Clean ,quiet , wide rooms with comfortable beds . The front are so helpful and fast This is the third time to stay here
Reem, 3-night trip