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All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

Citadines Shinjuku Tokyo

3.5-star3.5 stars
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022, Japan

Suburban apartment with kitchenette, near Isetan Department Store Shinjuku
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Hotel was very nice with wonderful staff. The location was not close to Shinjuku station…May 3, 2018
  • Great hotel, good location, lovely staff, good facilities in room (kitchen etc), local…Mar 25, 2020

Citadines Shinjuku Tokyo

from €68
  • Studio (Double)
  • Studio (Twin)
  • Executive Studio (Twin)
  • Executive Studio (Double)

What’s around Citadines Shinjuku Tokyo


  • In Shinjuku
  • Isetan Department Store Shinjuku - 10 min walk
  • Robot Restaurant - 14 min walk
  • Omoide Yokocho - 16 min walk
  • Tokyo Tower - 4.1 mi / 6.5 km
  • Tokyo Anime Center - 4.1 mi / 6.6 km
  • Yanaka Cemetery - 5.5 mi / 8.8 km
  • Yanaka Ginza Shopping Street - 7 mi / 11.3 km

Getting around

  • Haneda Airport (HND) - 36 min drive
  • Shinjuku Station - 16 min walk
  • Seibu-Shinjuku Station - 17 min walk
  • Sendagaya Station - 20 min walk
  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku-sanchome Station - 8 min walk
  • Akebonobashi Station - 11 min walk

At a glance

Key facts


  • 160 apartments
  • Arranged over 12 floors


  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. This property’s breakfast is currently served as a set menu. Buffet service is suspended.
Please note that buffet meal service is not available at this property until further notice.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: Chinese, English, Japanese.

At the aparthotel

Food and drink
  • Continental breakfast daily (surcharge)
Things to do
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • Japanese

In the apartment

Home comforts
  • Air conditioning
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Citadines Shinjuku Tokyo’s small print

Also known as

  • Citadines Hotel Tokyo Shinjuku
  • Citadines Shinjuku Tokyo Tokyo
  • Citadines Shinjuku Tokyo Aparthotel
  • Citadines Shinjuku Tokyo Aparthotel Tokyo
  • Citadines Shinjuku Tokyo
  • Citadines Tokyo Shinjuku
  • Citadines Tokyo Hotel Shinjuku
  • Citadines Tokyo Shinjuku Hotel Shinjuku
  • Shinjuku Citadines Tokyo Hotel
  • Citadines Shinjuku Tokyo Aparthotel
  • Citadines Tokyo Shinjuku Hotel
  • Citanes Shinjuku Tokyo


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs JPY 2750 per night

Continental breakfast is offered for an extra charge of JPY 1320 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Citadines Shinjuku Tokyo

  • Does Citadines Shinjuku Tokyo offer free cancellation for a full refund?
    Yes, Citadines Shinjuku Tokyo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Citadines Shinjuku Tokyo?
    Yes. Self parking costs JPY 2750 per night.
  • Are pets allowed at Citadines Shinjuku Tokyo?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Citadines Shinjuku Tokyo?
    You can check in from 2:00 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Citadines Shinjuku Tokyo?
    Yes. Nearby restaurants include Jinroku (3-min walk), DOUTOR (4-min walk), and 満福 (4-min walk).
  • What is there to do near Citadines Shinjuku Tokyo?
    Recommended spots to visit include Isetan Department Store Shinjuku (10-min walk) and Robot Restaurant (14-min walk), along with Omoide Yokocho (0.9 mi) and Tokyo Tower (4.1 mi).

Recent reviews

Superb 9.0 From 880 reviews

Exceptional 10.0
Loved it!
Staff was very friendly and helpful. Our room was clean and comfortable. Good location as it was a short walk to the subway line and a nice walk to the happening places. we found the best ramen right around the corner. I’d definitely stay there again !
us1 night family trip
Very Good 8.0
a little far, but spacious and clean
We booked two rooms beside each other for a total of 3 individuals. The rooms were spacious and clean and we opted to make our breakfast. The hotel is still rather far from a subway station and shinjuku. Be prepare to walk a little and make an additional transfer if you intend to travel outside of shinjuku.
Bonnie, ca9 night family trip
Exceptional 10.0
Amazing will be back next year
Michelle, gb2 night family trip
Very Good 8.0
Nice and cozy
Good experience, comfortable
ivan, ca1 night trip
Very Good 8.0
Nice room and staff are really friendly and helpful. The only issue was that the fridge was not cold enough.
au3 night trip
Very Good 8.0
Excellent staff, great location.
Great location and convenient to have kitchenette. Highlight has to be the exceptionally helpful service by the front desk staff. In particular Yuko who is the kindest most helpful person any hotel would be lucky to have!
Lucy, gb1 night business trip
Exceptional 10.0
Home away from home
This place was more than I excepted, the room was clean and had everything you would need and more. Even if you forget something my cousin forgot his razor they had some available in the lobby. Pros: Uber from Haneda airport was quick and easy to get to the hotel, clean, kitchen, utensils both Japanese and western. The writing area, tv section, bathroom, and sink with mirror are in their own section no one will be in anyone’s way. The toiletries are full size Bottles you don’t have to pack your own if you don’t want to, they give you toothbrushes and toothpaste, slippers, Ironing board, a safe, Beds were comfortable and well made. Key card gives you security as you can’t get to any floor without it. Easy walking distance to many shops, good food around with corner with English an other language menus. 15min walk to the shinjuku station. Con: I personally didn’t have any! The only thing I could see is if your an elderly person or a person with knee/ leg problems the bath tub might be too high.
us8 night family trip
Exceptional 10.0
Great hotel, location and price
Great location and price for Tokyo. The staff were so friendly and the bed was really comfy (all the beds in our other accommodation in Japan was so hard)
gb4 night trip
Exceptional 10.0
Good size room for Tokyo at a good price. Also has a nice gym.
ca5 night trip
Very Good 8.0
Very good size rooms
Excellent facility with Good sized rooms, considering in Japan most are small. Very clean. Wish it was A little closer to subway station but other than that, very good choice in Shinjuku area
Mikey, us4 night trip

Citadines Shinjuku Tokyo

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