6/10 Good
9 October 2024
Ok, but not for us
First impressions were good. We were shown our room on the side of the hotel. I was disappointed it had a bath with shower over rather than walk in shower but the staff member was able to show us another room, but its location was not so good as it was right by the door to the outside pool. We decided to stay in the first. Room was small but clean. The air con is a portable freestanding type which is very very loud! The view from the balcony is beautiful. The usb points on one side of the bed did not work and the pillows were old and lumpy. I asked if they had firmer or basically any other pillows, they said they would ask. I heard no more. Breakfast was ok, basic. Pool area on the roof was nice. Towels good. Strangely the lift by the restaurant always smelled of fish! Carpark is very small, but we did always manage to find a space on the road. Overall, not for us, but choice is limited in that part of Madeira.
Lesley
Lesley, 4-night trip
Verified Hotels.com guest review