Building 4, New Horizons Court,, Brentford, England, TW8 9ET
What's nearby
Syon Park - 10 min walk
Ealing Broadway Shopping Center - 7 min drive
Twickenham Stadium - 8 min drive
Royal Botanic Gardens, Kew - 10 min drive
Westfield London Shopping Centre - 12 min drive
Getting around
Heathrow Airport (LHR) - 23 min drive
Farnborough (FAB) - 39 min drive
London (LTN-Luton) - 43 min drive
Gatwick Airport (LGW) - 75 min drive
London (LCY-London City) - 78 min drive
Syon Lane Station - 4 min walk
Brentford Station - 15 min walk
Isleworth Station - 19 min walk
Boston Manor Underground Station - 24 min walk
Osterley Underground Station - 24 min walk
Osterley Station - 25 min walk
Restaurants
YO! Isleworth Tesco Kiosk - 7 min walk
Magpie and Crown - 18 min walk
Feather & Heart - 17 min walk
The Rising Sun - 17 min walk
Cafe Sorrento - 10 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Charles Hope Apartments Brentford
At Charles Hope Apartments Brentford, you'll be within a 10-minute drive of Thames River and Twickenham Stadium. Guests will have free perks such as WiFi and self-parking. Apartments feature bonuses such as kitchens and washers/dryers, along with LED TVs and premium bedding.
Languages
English, Italian, Maltese, Spanish
At a glance
Property size
55 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 2:00 PM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered on-site self-parking
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transport
Free secured, covered self-parking on site
Electric car charging station on site
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Electric kettle
Kitchen island
Coffee/tea maker
Cleaning supplies
Dining
Dining table
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Hairdryer
Free toiletries
Soap
Shampoo
Towels provided
Toilet paper
Living spaces
Sitting area
Entertainment
32-inch LED TV with digital service
Laundry
Washer/dryer
Work spaces
Desk
Desk chair
Comfort
Heating
Pets
Service animals exempt from fees
Pet friendly
GBP 150 per pet per stay
Welcoming cats and dogs only
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 360
6 steps to reach property
Well-lit path to entrance
Smoke-free property
Services and conveniences
Concierge services
Limited housekeeping
Local maps
Iron/ironing board
Front desk (limited hours)
Location highlights
Near a metro station
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Security system
General
55 rooms
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 150 per pet, per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Charles Hope Apartments Brentford Apartment
Charles Hope Apartments Brentford Brentford
Charles Hope Apartments Brentford Apartment Brentford
Frequently asked questions
Does Charles Hope Apartments Brentford offer free cancellation for a full refund?
Yes, Charles Hope Apartments Brentford does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Charles Hope Apartments Brentford?
Yes, cats and dogs are welcome. There's a charge of GBP 150 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Charles Hope Apartments Brentford?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Charles Hope Apartments Brentford?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Does Charles Hope Apartments Brentford have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
What's the area around Charles Hope Apartments Brentford like?
Charles Hope Apartments Brentford is only a short 4-minute walk from Syon Lane Station.
Charles Hope Apartments Brentford Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Amenities
9.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Very good
12 December 2024
SUBHASH
SUBHASH, 28-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Very clean nice apartment. Little hard to find at first, but once clarified the entrance easy to find and enter
angela
angela, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 September 2024
Great stay.
Joseph
Joseph, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Pamela A
Pamela A, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
1 September 2024
Great option if location suits you
Spacious, clean, and updated apartment close to the storage unit I use. Def use again. There was a lot of comings and goings in the hall in the night but when I closed the bedroom door it eliminated a lot of the noise. Note that the 3pm checkin means your door code won't work until 3pm. That part confused me. Photos of apartments aren't necessarily representative. There's a lot of admin to get IN and OUT ... if location suits you then it's a great option overall.
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2024
Bella Velinova
Bella Velinova, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
19 July 2024
Always great & consistent.
I always find these apartments a great location for my work & with parking available even better.
I arrived to a warm apartment but with a fan in the room & turned on, which was appreciated.
The electric charging in the car park was not working so I was unable to charge my vehicle, I had this issue last time & noticed that no one else was charging.
A suggestion of improvement would be to include which building you are in by talking about the car park, if you arrive by car it isn’t always obvious if you need to be entering from the top or bottom of the car park. I have experienced guests wandering aimlessly in the past for this reason. I still struggle to be clear (after circa 10 visits) to be clear on this point
Kelly
Kelly, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2024
Nice and clean room
DANILO
DANILO, 1-night romance trip
Verified Expedia guest review
6/10 Good
18 June 2024
Clean and spacious but there were problems
Clean, spacious and safe appartement. Could have been really good but had not sufficiently checked before our stay. The hairdryer was missing and the TV did not work (remote possibly needing new batteries). We had a reply after communicating this ( also a broken drawer ):" Thank you for reaching out (! !). You will not be held responsible" but no one brought hzirdryer or batteries for the next day ( 2 night stay). The oven and microwave took some time to work out - and we switched off the 'air connditioning ' in the bedrooms in sheer frustration as even following the indtructions in a downloaded manual didnt work.
Everything thing looked lovely but not at all practical.
Lesley
Lesley, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
28 April 2024
There were different strands of hairs on the bed so beddings probably weren’t changed
There were no pods for the coffee machine and the kettle wasn’t working so a bad start to the morning as had to be at work at 8am
EMMADORIS
EMMADORIS, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
25 April 2024
Jeffrey
Jeffrey, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 April 2024
Customer Service
Customer service team are excellent - second to none!
Nikos
Nikos, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 April 2024
Clean and comfortable.
Laurence
Laurence, 4-night business trip
Verified Expedia guest review
6/10 Good
18 April 2024
Disaster.
Disastrous booking and check in procedure.
After you book the apartment then the problem rally begins. You will have to fill in all kind of information including screenshot of ALL the passports of your family.
Then to check in with all this complications the procedure might take you hours.
There is nobody in the receptions and to find your apartment is nearly impossible. I had apartment 11 and to get there I had to take a lift to the cellar, then enter the car park, then exit via some slope and then go up spiral chairs. I am astonished that the good employee of the company was able to guide me into my apartment.
The positive thing is that their phone help is good, the operators try all they can and are very helpful but somehow the management and the procedure is way too complicated. The one who is designing the procedure of checking in seems not to know what "user friendly" means.
In addition to all my problems above electricity went out in my apartment and the day we left there was no hot water.
Get another management is my advice.
bragi
bragi, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
14 April 2024
Anwar
Anwar, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 April 2024
It was nice.
Timothy
Timothy, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 February 2024
Mehmetcan
Mehmetcan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2024
After a night in a horrible hotel, this flat was amazing. It was exceptionally clean, beds were great, and kitchen had everything you could need. We walked over to a restaurant for dinner that was recommended in the listing’s app and then to a grocery store. There was a washer/dryer in the unit so we were able to catch up on some laundry. We would love to stay here again if the occasion presents itself.
Robin
Robin, 1-night family trip
Verified Expedia guest review
8/10 Very good
28 November 2023
The property is modern and more spacious than your typical hotel room. However, having spoken to the property representatives regarding the windows being unlocked and opening on its own upon entry, making the apartment cold (especially during the Winter) and been promised to send someone to check out the window/drop off but no-one visiting to resolve the issue.
Addoo
Addoo, 3-night family trip
Verified Expedia guest review
2/10 Poor
20 November 2023
Ronaldo
Ronaldo, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 November 2023
A great place to stay. About 1 hour from central London. The accommodation was clean and we had all we needed to enjoy our stay.
However on both nights we were subject to unacceptable noise from incoming residents between 3am-6am.
Andrew
Andrew, 2-night romance trip
Verified Expedia guest review
2/10 Poor
25 October 2023
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2023
Beyond expectation! Very recommended. However if you travel with friends under 22, please contact them as there’s extra deposit need to be paid