Hilton Liverpool City Centre

We were disappointed with this hotel, while the rooms were clean, had all the basics & a very comfortable bed, we found for the expensive price to not even have a bottle of water in the room to be disappointing. The location of the hotel is excellent. The room keys also caused some difficultly as they did not work after we checked in & we had to go back to reception to have it sorted out which took quite some time & the same situation again when we returned the following night after an evening out, we had to go back to reception to get the key sorted again before we could access our room. The breakfast was somewhat average.

The bedroom was extremely cold with the air conditioning only making noise! The breakfast serving staff member was very rude, totally disappointed with the Hotel especially with the cost of the stay.

Excellent location, very friendly and helpful staff. Thanks to all.

Fantastic stay. Room was ready well before check in time which was great. Lovely hotel in the perfect location

Great location, good size rooms which were nice & clean. Good selection at self service breakfast. Only issue we had was previous occupants pots from room service was outside the room well into late evening despite informing reception.