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Hotel ARENA am Zoo

Central hotel connected to the convention centre, within walking distance of Frankfurt Zoo

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Photo gallery for Hotel ARENA am Zoo

Triple Room
Comfort Single Room
Front of property
Restaurant
Shower, free toiletries, hair dryer, towels
When you stay at Hotel ARENA am Zoo, you'll be a short five-minute drive from Römerberg and MyZeil. Also, Frankfurt Christmas Market and Alte Oper are a short five-minute drive away. Public transportation is only a short walk: Zoo U-Bahn is 2 minutes and Ostendstraße Tram Stop is 2 minutes.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (4)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Multilingual staff

For families (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Daily housekeeping
  • Blackout curtains
  • Lift
The current price is €49
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Comfort Double Room

Highlights

Soundproofed
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Kitchen
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Economy Double Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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Lobby

a&o Frankfurt Ostend

  • Pet-friendly
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7.4 out of 10, Good, 453 reviews
The price is €35
includes taxes & fees
23 Feb - 24 Feb
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About the area

Map
Theobald-Christ Strasse 19, Frankfurt, HE, 60316

What's nearby

  • Frankfurt Zoo - 3 min walk
  • Frankfurt Cathedral - 14 min walk
  • MyZeil - 16 min walk
  • Alte Oper - 5 min drive
  • Main Tower - 5 min drive

Getting around

  • Frankfurt Airport (FRA) - 30 min drive
  • Mainz (QFZ-Mainz Finthen) - 39 min drive
  • Frankfurt (HHN-Frankfurt - Hahn) - 102 min drive
  • Frankfurt (Main) Ost Station - 10 min walk
  • Konstablerwache Station - 11 min walk
  • Frankfurt (Main) South Station - 28 min walk
  • Zoo U-Bahn - 2 min walk
  • Ostendstraße Tram Stop - 2 min walk
  • Zoo Tram Stop - 2 min walk

Restaurants

  • ‪Kutscherklause - ‬5 min walk
  • ‪Four Corners Irish Pub - ‬6 min walk
  • ‪Maingold - ‬5 min walk
  • ‪Pizzeria Sardinien - ‬2 min walk
  • ‪Thai Restaurant Bangkok - ‬6 min walk

About this property

Hotel ARENA am Zoo

When you stay at Hotel ARENA am Zoo, you'll be a short five-minute drive from Römerberg and MyZeil. Also, Frankfurt Christmas Market and Alte Oper are a short five-minute drive away. Public transportation is only a short walk: Zoo U-Bahn is 2 minutes and Ostendstraße Tram Stop is 2 minutes.

Languages

English, Georgian, German, Russian

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email 24 hours before arrival with check-in instructions; access will be through a private entrance
    • Prior to arrival, you must complete online registration via a secure link
    • A virtual front desk provides assistance to guests
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • On-site self-parking (EUR 15 per night; includes in/out privileges)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM

Travelling with children

  • Children stay for free (see details)

Services

  • Multilingual staff
  • Virtual front desk

Facilities

  • Built in 2017

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Kitchen/kitchenette use is available for an extra charge

Children & extra beds

  • Cots/infant beds are available for EUR 10.0 per night

Parking

  • Self-parking costs EUR 15 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Hotel Jaguar Frankfurt
Hotel ARENA am Zoo Frankfurt
Jaguar Frankfurt
Jaguar Hotel Frankfurt
ARENA am Zoo Frankfurt
ARENA am Zoo
Hotel ARENA am Zoo Hotel
Hotel ARENA am Zoo Frankfurt
Hotel ARENA am Zoo Hotel Frankfurt

Frequently asked questions

Does Hotel ARENA am Zoo offer free cancellation for a full refund?

Yes, Hotel ARENA am Zoo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel ARENA am Zoo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel ARENA am Zoo?

Yes. Self-parking costs EUR 15 per night. Parking spaces may be limited.

What are the check-in and check-out times at Hotel ARENA am Zoo?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Hotel ARENA am Zoo?

No, this hotel doesn't have a casino, but Casino Bad Homburg (18-min drive) is nearby.

What is there to do at Hotel ARENA am Zoo and nearby?

Recommended spots to visit include Frankfurt Zoo (3-min walk) and European Central Bank (7-min walk), along with Frankfurt Cathedral (14-min walk) and MyZeil (0.8 mi).

What's the area around Hotel ARENA am Zoo like?

Hotel ARENA am Zoo is in Ostend, a short 2-minute walk from Zoo U-Bahn and 16 minutes' walk from MyZeil.

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Hotel ARENA am Zoo Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Quiet hotel close to the tram. The staff is friendly and accommodating.
Kenneth, 1-night trip

10/10 Exceptional

Very good
HUSSEIN SALMAN, 2-night trip

8/10 Very good

Nice
Dordije, 1-night trip

8/10 Very good

the room was modern, clean and quiet. very small but functional.
marcus, 3-night trip

8/10 Very good

Definitionally 4-stars. No front desk staff (instead, they have a kiosk behind the property for check-in...) and legitimately no amenities in the building.
Austin, 6-night trip

8/10 Very good

The hotel was very good for the price we paid. The rooms are comfortable and clean. It´s located in a very central area, with easy access to subway. There are lots of restarurants around the area at 10 min walks. Don´t expect too much service in the frontdesk because there is personal only for a few hours a day. We arrived at night so we had to make check in in a machine, but there was no problem at all. Breakfast is very basic, they serve coffe, boiled eggs, fruit and bread. At the end, if you are not expecting too much luxury but rather an easy and comfortable stay, it is a very good option.
Santiago, 6-night trip

8/10 Very good

Really good service. Good cleaning of room. Stairway not as clean and not seldom with a smell of smoke. A bit loud noices from other guests. I could stay here again though.
20-night trip

8/10 Very good

Nothing
Mazen, 2-night trip

6/10 Good

Average
Baboucarr, 4-night trip

6/10 Good

It was a good location, rooms were small but ok, Clean. But unfortunatly a lot of noise during the night and morning! The parking lot was very small! There was nobody present for the check-out during reception hours. We have waited for over 20minutes and saw no one so we just left.

2/10 Poor

Sadly they lost my luggage with valuables inside. Sofar my requests to the hotel have remained unanswered.
4-night trip

8/10 Very good

Checking in at the automated kiosk was not what we expected and kind of irritating after a long flight - we received email that there would be no one at the front desk. However, once we figured out how the machine worked and got our keys, we found the room to be clean and as we expected.
Farhad, 1-night trip

6/10 Good

We had not been informed in advance that there was no staff at the hotel, check in took a long time (several messages that the app was being used by another application) also no parking close, the access to the hotel parking might be easy to drive in- but it has to be processed on top of the check in procedure. No breakfast - there is a lounge which says Breakfast from 7-10.30 . . . but the door is locked . . We didnt see any staff at any time (but we didnt come for that!) the beds were made while we were out, so no complaint. Some possibilities close to dine
Robert, 2-night trip

8/10 Very good

Check-in was possible through a check in machine a little bit removed from the road in the back of the Hotel property, since the reception was not staffed. The process was very straight forward, however the machine was dreadfully slow. Tip: If it seems like it crashed, it didn't, just wait 30 seconds. Room was overall clean, the only annoying thing was the sheets, which had a rancid smell in some corners. This smells wasn't too strong though, so after some getting used to it, sleeping was possible. Outlets remained powered even when the keycard was removed from the slot next to the door (which enables lights to be turned on). There is a very popular breakfast place around 2 minutes by foot, called "Café Bohne", which is very recommendable. But do reserve a seat before you go, it#s very full around 11.
Tobias, 2-night trip

8/10 Very good

1-night trip

8/10 Very good

Muhammad, 2-night trip

2/10 Poor

Das Zimmer war dreckig, das Bett hatte einige sichtbare Macken. Das Personal war irgendwie meist nicht zu finden und unprofessionell (sie waren wohl auch unterbesetzt?). Und man wurde zu früh aus dem Zimmer geschickt, ca. eine halbe Stunde. An sich war das Zimmer auch sehr klein, es gab keine Annehmlichkeiten, wie Wasser oder Kernseife, wie man es üblicherweise kennt, lediglich 1 in 3 Schampoo und Handseife gab es. Wer günstig sein möchte, gut. Aber es gibt dafür halt nur das Mindeste....
Fabienne, 1-night trip

6/10 Good

Check-in war schlecht. Ich habe den Online Meldeschein für das Hotel ausgefüllt und muss wieder das beim Check-in Maschine machen. Nach 16 Uhr gab es keinen Mensch beim Rezeption Schalter.
Anyika, 2-night trip

2/10 Poor

Kein Service
Wir haben ein Zimmer mit Doppelbett gebucht. Zwei aneinander gestellte Einzelbetten sind KEIN Doppelbett. Der Check-In Automat hat mich meine letzten Nerven gekostet. Es ist traurig das die Rezeptionen immer weniger besetzt sind. Hier kommen wir sicher nicht wieder her.
Sewasti, 1-night trip

6/10 Good

Der Check-in per Automat war etwas mühsam, da das Gerät sehr langsam ist und man alle Daten, die man bereits vorher Online in Meldeschein angegeben hat nochmal eingeben muss (u.a. Adresse und Passnummer). Das Zimmer war okay, aber nicht vollständig sauber. Auf dem Boden lag noch Glitter und im Müll die Zahnbürste des letzten Gastes.
Andreas, 3-night trip

4/10 Fair

Wie zu erwarten nichts Besonderes. Die Zimmer sind für eine Nacht völlig in Ordnung. Leider hatten wir große Probleme mit dem Check in der nur über einen Automat erfolgt ist, da kein Personal vorhanden war. Dieser Automat war so langsam, sodass wir 30 Minuten gebraucht haben unsere Zimmerkarte zu erhalten und einen Parkplatz zu buchen, da wir alle unseren persönlichen Daten zum wiederholten Male eingeben mussten. Es gab nur einen Automat der ewig gebraucht hat, was zu einer Schlange geführt hat, da mehrere Leute einchecken wollten. Das war echt unmöglich sowas hab ich noch nicht erlebt. Die Betten sind in Ordnung. Das Hotel ist nur leider sehr laut. Man hört die Türen überall nachts knallen, da diese so „schwer“ sind und die Wände sind sehr dünn. Hatten daher nur einen leichten Schlaf. Fazit: für eine Nacht okay aber man kann nicht viel erwarten.
Ann-Katrin, 1-night trip

8/10 Very good

Schöne Lage
Florian, 5-night trip

4/10 Fair

Ich habe um 14:00 Uhr eingecheckt und es war niemand da. Mitten am Tag würde man bei einem Hotel durchaus Personal erwarten. Stattdessen gab es einen Automaten, der umständlich war und mir zudem zwei Euro berechnet hat, obwohl ich beruflich unterwegs war…
Dirk, 1-night trip

10/10 Exceptional

Sehr saubere Zimmer, Innenstadt kann schnell zu Fuß erreicht werden. Alternativ eine Station mit der U-Bahn fahren.
ralf, 1-night trip

6/10 Good

Hiroyuki, 1-night trip