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All properties in Mexico City, Mexico
1 room, 2 adults

Hotel Novotel Mexico City Santa Fe

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
Antonio Dovali Jaime 75, Col. Centro De Cuidad, Mexico City, CDMX, 01210, Mexico

4-star hotel in Santa Fe with outdoor pool and restaurant
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • they ask for id on the kids, i thinks they should give a heads up since we are not…Mar 5, 2020
  • Nice clean and helpful staff. Close to mall so location is good.Feb 14, 2020

Hotel Novotel Mexico City Santa Fe

from €55
  • Superior Double Room, 2 Double Beds
  • Superior Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Executive Double Room, 2 Double Beds
  • Standard Double Room, 2 Double Beds

What’s around Hotel Novotel Mexico City Santa Fe

Landmarks

  • In Santa Fe
  • Expo Santa Fe Mexico - 16 min walk
  • Ciudad de los Ninos - 21 min walk
  • Centro Santa Fe - 23 min walk
  • Paseo Interlomas - 5.3 mi / 8.6 km
  • Chapultepec Park - 6.4 mi / 10.3 km
  • Auditorio Nacional - 7.2 mi / 11.5 km
  • Museo Nacional de Antropologia - 7.7 mi / 12.4 km

Getting around

  • Mexico City Intl. Airport (MEX) - 18 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 31 min drive
  • Mexico City Buenavista Station - 15 min drive
  • Mexico City Fortuna Station - 19 min drive
  • Tlalnepantla de Baz Station - 23 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 148 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM
  • Express check-in/out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Valet parking * on site

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Free pool cabanas
  • Pool sun loungers
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 1615
  • Conference space size (meters) - 150
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

365 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hotel Novotel Mexico City Santa Fe’s small print

Also known as

  • Novotel Hotel Mexico Santa Fe
  • Hotel Novotel Mexico City Santa Fe Hotel
  • Hotel Novotel Mexico City Santa Fe Mexico City
  • Hotel Novotel Mexico City Santa Fe Hotel Mexico City
  • Novotel Mexico Santa Fe
  • Mexico City Novotel
  • Novotel Mexico City
  • Novotel Mexico Santa Fe Hotel Mexico City
  • Novotel Mexico Santa Fe Mexico City
  • Hotel Novotel Mexico City Santa Fe
  • Novotel Mexico City Santa Fe
  • Novotel Mexico City Santa Fe

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) and ALLSAFE (Accor Hotels) guidelines.

The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Valet parking costs MXN 100 per day

To-go breakfast is offered for an extra charge of MXN 250 per person (approximately)

Pets are allowed for an extra charge of MXN 357 per pet, per night

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Novotel Mexico City Santa Fe

  • Does Hotel Novotel Mexico City Santa Fe offer free cancellation for a full refund?
    Yes, Hotel Novotel Mexico City Santa Fe does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Novotel Mexico City Santa Fe currently open?
    This property is closed from April 1 2020 to September 13 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Hotel Novotel Mexico City Santa Fe?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Novotel Mexico City Santa Fe?
    Yes. Valet parking costs MXN 100 per day.
  • Is there a pool at Hotel Novotel Mexico City Santa Fe?
    Yes, there's an outdoor pool. Guests have pool access until 7:00 PM.
  • Are pets allowed at Hotel Novotel Mexico City Santa Fe?
    Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of MXN 357 per pet, per night.
  • What are the check-in and check-out times at Hotel Novotel Mexico City Santa Fe?
    You can check in from 3:00 PM to midnight. Check-out time is 1 PM.
  • Are there restaurants at or near Hotel Novotel Mexico City Santa Fe?
    Yes, there's an onsite restaurant that serves international cuisine. Nearby restaurants include Central Central (3-min walk), Cantinetta del Becco (3-min walk), and Debbie & Peponne (4-min walk).
  • Is airport shuttle service offered by Hotel Novotel Mexico City Santa Fe?
    Yes, an airport shuttle is available.

Recent reviews

Very Good 8.4 From 181 reviews

Very Good 8.0
The Hotel is nice, clean, and comfortable. There are plenty of restaurants nearby and a shopping center right across the street. Internet is relatively fast.
Jordan, us3 night business trip
Exceptional 10.0
Very good
I was in Mexico City on Business and the location of the hotel was excellent. There are several large shopping centers within walking distances and many restaurants as well as office equipment sotres.
Mario A, us3 night business trip
Exceptional 10.0
Great stay, comfy bed. Good food
Fernando E, mx1 night romance trip
Exceptional 10.0
A must in santa fe
Great hotel and service. Amazing food. Comfy.
Fernando E, mx2 night romance trip
Very Good 8.0
Great service
I would give it 5 stars but I had to ask reception to go and clean my room
Francisco, mxBusiness trip
Very Good 8.0
Business trip to Santa Fe
The hotel was clean and the bed was comfortable. The staff were also very friendly. Not many choices at the breakfast buffet, but the food was good. My only complaint is that the internet wasnt very strong in my room.
Jordan, usBusiness trip
Very Good 8.0
Beds are not very comfortable.
mx1 night business trip
Very Good 8.0
Great for work in Santa Fe
The room was clean and comfortable with a great shower. If you are coming for business in Santa Fe, this is a great location at a great price! It was a bit harder to find a quiet corner in the lobby or breakfast area to work. Still, overall a great experience and I will stay there again.
Sarah, us4 night business trip
Very Good 8.0
Okay for business
I was here for one day on a work trip and it was okay. Clean, friendly staff, and all the basic necessities. I ordered a penne pasta and a cheesecake to my room and it was affordable (260 pesos for the both I believe. The pasta was just ok....some parts were cold and some were hot which makes me think they just heated it up. I would return for a business trip if I was in that area but definitely not for a personal vacation because the area was very commercial and had no tourist attractions.
caBusiness trip
Very Good 8.0
Good location
Great location near restaurants, offices and malls. Good for 1 night stays. Breakfast and business center very simple.
Diego, us1 night business trip

Hotel Novotel Mexico City Santa Fe

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