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Palmetto Hotel

3.0 star property
Santiago de los Caballeros hotel in city centre

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Photo gallery for Palmetto Hotel

Exterior
Restaurant
Restaurant
Standard Room
Basic Double Room
In a vibrant shopping district, Palmetto Hotel offers a warm welcome with full breakfast and free in-room WiFi. Unwind after shopping sprees with concierge services, or stay connected at the computer station.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free parking

Main amenities (8)

  • Daily housekeeping
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Water dispenser
  • Concierge services
  • Tour/ticket assistance

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

1 bedroom, laptop workspace, free WiFi, bed sheets

Deluxe Room

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Shower/bath combination
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Shower/bath combination
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Shower/bath combination
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000

What's nearby

  • Bella Terra Mall - 4 min walk - 0.4 km
  • Casino Gran Almirante - 14 min walk - 1.2 km
  • Monument to the Heroes of the Restoration - 3 min drive - 2.4 km
  • Catedral de Santiago - 4 min drive - 3.9 km
  • Estadio Cibao - 5 min drive - 4.7 km

Getting around

  • Santiago (STI-Cibao Intl.) - 22 min drive
  • Puerto Plata (POP-Gregorio Luperon Intl.) - 104 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Foodtropolis - ‬5 min walk
  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Mr. Grilled - ‬5 min walk
  • ‪Level Lounge - ‬6 min walk
  • ‪KGB Bistro - ‬5 min walk

About this property

Palmetto Hotel

Palmetto Hotel is a great choice for a stay in Santiago de los Caballeros. Free perks include WiFi, self-parking and full breakfast daily between 8:00 AM and 10:00 AM. Fellow travellers love the helpful staff.

Languages

Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 21 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered on-site self-parking
    • Free off-site parking within 7 ft
    • Street parking available

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • Water dispenser

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Doorbell and phone notifications
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Restaurant dining guide
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way. Maximum occupancy 4)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros
HELP_OUTLINE

Frequently asked questions

Does Palmetto Hotel offer free cancellation for a full refund?

Yes, Palmetto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palmetto Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Palmetto Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Palmetto Hotel?

Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.

What are the check-in and check-out times at Palmetto Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.

Is there an on-site casino at Palmetto Hotel?

No, this hotel doesn't have a casino, but Casino Gran Almirante (17-min walk) is nearby.

What's the area around Palmetto Hotel like?

Palmetto Hotel is in Villa Olga, a short 5-minute walk from Bella Terra Mall and 17 minutes' walk from Casino Gran Almirante.

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Palmetto Hotel Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Shower
Bathroom
Bed
Parking
Location
Value
Water

What guests liked

  • Breakfast was a highlight, with options ranging from local specialties to sandwiches and omelets, and staff were friendly and accommodating. (17 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Very usefull hotel for a quick city trip. Love the location and the atention, very good condition rooms with comfy beds.
1-night trip

10/10

Good hotel to rest while passing through Santiago
1-night trip

10/10

Lovely staff, good breakfast, very clean, great location.
8-night trip

10/10

Great
1-night trip

10/10

I always book here when i visit Santiago. Close to airport shopping doctors. Taxis, everything i need
1-night trip

8/10

My stay at Palmetto is always enjoyable
2-night trip

8/10

A great place to stay, great bang for your buck, friendly staff and comfortable beds
2-night trip

8/10

The hotel is located in the city center. Great location. Good, clean stay.
1-night trip

10/10

Good place to stay
3-night trip

10/10

Very nice hotel and affordable
1-night trip

10/10

Nice service. Clean place.
2-night trip

4/10

Near hospital and central
1-night trip

6/10

There were many Roches
1-night trip

10/10

Great value
1-night trip

10/10

Everything
3-night trip

10/10

Good location
1-night trip

10/10

Great Hotel for shorts periods and business trip
3-night trip

10/10

Very affordable hotel that is located in an excellent area, next to a mall and across the street from a well known hospital. There are also a lot of restaurants and food options nearby, and there is no issue with transportation.
2-night trip

8/10

The location is great at the center of the city if you are on a business trip. Very clean with good breakfast.
1-night trip

10/10

Miguel (the staff that received us upon checking) was excellent, and the breakfast was very good. The hotel is in a very busy street but my room was towards the back and was quiet.
1-night trip

10/10

Very supportive staff
2-night trip

8/10

Friendly staff, breakfast was nice. Mall next door with banks and food options near by
1-night trip

10/10

Way, way more than the basics in this unassuming spot in busy Duarte Avenue...but, you wouldn't know it because it is so quiet! Everything works correctly from the tv controllers to the sink and tub. The price to stay here far exceeds any deals you can get in this country. I'm a Dominican raised abroad and I have stayed in a lot of places here. This is a bargain and a treat.
2-night trip

8/10

I travel to 2 days for busniess. my customer was located in front the hotel. the rooms are clean, the breakfast is included
2-night trip

8/10

Simple , nothing crazy but good enough for a quick trip
2-night trip