Eurostars Universal Lisboa

Photo gallery for Eurostars Universal Lisboa

Primary image
Hypo-allergenic bedding, minibar, desk, laptop workspace
Hypo-allergenic bedding, minibar, desk, laptop workspace
Hypo-allergenic bedding, minibar, desk, laptop workspace
Hypo-allergenic bedding, minibar, desk, laptop workspace

Overview of Eurostars Universal Lisboa

VIP Access
UNESCO Sustainable Travel Pledge

Eurostars Universal Lisboa

5.0 star property
Luxury hotel with 1 outdoor pools, connected to a railway/underground station, near Lisbon Casino

9.0/10 Superb

77 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
The price is €119
Price available on 24/07/2022
Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Spa services
  • Airport pick-up service
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Air conditioning
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Minibar
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Parque das Nacoes
  • Lisbon Casino - 3 min walk
  • Lisbon Oceanarium - 10 min walk
  • Vasco da Gama Bridge - 36 min walk
  • Vasco da Gama Shopping Centre - 4 min drive
  • Parque das Nacoes Marina - 4 min drive
  • Lisbon International Exhibition Fair - 2 min drive
  • Vasco da Gama Tower - 3 min drive
  • Bela Vista Park - 4 min drive
  • National Museum of Azulejos - 5 min drive
  • Campo Grande - 13 min drive

Getting around

  • Lisbon (LIS-Humberto Delgado) - 10 min drive
  • Cascais (CAT) - 35 min drive
  • Oriente Station - 4 min walk
  • Moscavide Station - 22 min walk
  • Braco de Prata Station - 29 min walk
  • Cabo Ruivo Station - 7 min walk
  • Olivais Station - 17 min walk
  • Moscavide Station (Red) - 20 min walk
  • Airport pick-up service

About this property

Eurostars Universal Lisboa

Eurostars Universal Lisboa is only 2.8 mi (4.4 km) from the airport and offers pick-up service (available 24 hours). Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a seasonal outdoor pool. The property is only a short walk to public transportation: Cabo Ruivo Station is 7 minutes away.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 189 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • On-site self-parking (EUR 20 per day)

Transfers

  • Airport pick-up (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2021
  • An outdoor pool
  • Spa services

Accessibility

  • Lift

Languages spoken

  • English
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Phone
  • Desk chair

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 for adults and EUR 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle. Maximum occupancy 2

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs EUR 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Frequently asked questions

Overall score and ratings

9.0

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.4/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Kate, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Didn’t get the room that we booked. Poor customer service. Inconvenient location
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rafiu, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful overall. Breakfast could have been better. Cold pancakes and beans, too many starches (I.e., breads). Fresh fruits were good but would have liked seeing bananas and grapes. Check in and check out we’re awesome. Staff were friendly and helpful. Would have enjoyed having access to cold water and coffee around the clock. We still rate you at a 10 out of 10. Thank you for a wonderful experience in Portugal. Janice T. (Florida) With plus 1for Portugal wedding, Diane B. (Maryland).
Janice, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Valentina, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Selestine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Magnús, 2-night trip
Verified Hotels.com guest review