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Pestana Cidadela Cascais - Pousada & Art District

Photo gallery for Pestana Cidadela Cascais - Pousada & Art District

Front of property
Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Superior Room, Marina View | Terrace/patio

Overview of Pestana Cidadela Cascais - Pousada & Art District

Pestana Cidadela Cascais - Pousada & Art District

5.0 star property
Waterfront pousada in Cascais with 2 restaurants and spa

9.2/10 Superb

345 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is €149
Price available on 04/12/2022
Map
Fortaleza Da Cidadela, Av. D. Carlos I, Cascais, 2750-310

Room options

About this area

What's nearby

  • On the waterfront
  • Ribeira Beach - 1 min drive
  • Belém Tower - 34 min drive
  • Jerónimos Monastery - 33 min drive

Getting around

  • Cascais (CAT) - 25 min drive
  • Lisbon (LIS-Humberto Delgado) - 42 min drive
  • Estoril Station - 5 min drive
  • São João do Estoril Station - 6 min drive
  • Cascais Station - 16 min walk

Restaurants

  • Valerio - 5 min walk
  • Hemingway Cascais - 6 min walk
  • 5 sentidos - 7 min walk
  • Os Bordallos - 8 min walk
  • Baía do Peixe - 8 min walk

About this property

Pestana Cidadela Cascais - Pousada & Art District

A great choice for a stay in Cascais, Pestana Cidadela Cascais - Pousada & Art District features a marina. You can visit the spa to be pampered with massages, facials or manicures and pedicures, and Taberna da Praca, one of 2 restaurants, serves light fare. Other highlights at this exclusive pousada include an indoor pool, an outdoor pool and a poolside bar. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 33 lbs)*
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 984 ft (EUR 20 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

What to do

  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2012
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Marina
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the pousada's full-service spa. Services include facials, body treatments and manicures and pedicures.

Dining

Taberna da Praca – This restaurant specialises in Portuguese cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting).
Lobby Bar – This lobby lounge only serves light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Parking

  • Parking is available nearby and costs EUR 20 per day (984 ft away)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

Pestana Cidadela Cascais Pousada Art District Hotel
Pestana Cidadela Pousada Art District Hotel
Pestana Cidadela Cascais Pousada Art District
Pestana Cidadela Pousada Art District
Pestana Cidadela Cascais Pousada Art District
Pestana Cidadela Cascais - Pousada & Art District Cascais

Frequently asked questions

Does Pestana Cidadela Cascais - Pousada & Art District offer free cancellation for a full refund?
Yes, Pestana Cidadela Cascais - Pousada & Art District does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pestana Cidadela Cascais - Pousada & Art District?
As of 2 December 2022, prices found for a 1-night stay for 2 adults at Pestana Cidadela Cascais - Pousada & Art District on 4 December 2022 start from €149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pestana Cidadela Cascais - Pousada & Art District?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pestana Cidadela Cascais - Pousada & Art District?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Pestana Cidadela Cascais - Pousada & Art District?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of EUR 25 per pet, per day.
What are the check-in and check-out times at Pestana Cidadela Cascais - Pousada & Art District?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Pestana Cidadela Cascais - Pousada & Art District?
No, this pousada doesn't have a casino, but Estoril Casino (12-min drive) is nearby.
What is there to do at Pestana Cidadela Cascais - Pousada & Art District and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours and segway hire. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Pestana Cidadela Cascais - Pousada & Art District also has a sauna and a health club, as well as a garden.
Are there restaurants at or near Pestana Cidadela Cascais - Pousada & Art District?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Portuguese cuisine. Nearby restaurants include Valerio (5-min walk), Hemingway Cascais (6-min walk) and 5 sentidos (7-min walk).
What's the area around Pestana Cidadela Cascais - Pousada & Art District like?
Pestana Cidadela Cascais - Pousada & Art District is located on the waterfront, a short 5-minute walk from Cascais Marina and 10 minutes' walk from Ribeira Beach. The local area is quiet and popular for its beaches.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Lisa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Expensive but good location.
Very expensive hotel. Average food. Service was 3-star at best. Had to ask every day for mini-bar refill
Maurice, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, wonderful staff but tired rooms.
The location of the hotel is excellent, & what a beautiful building. The staff are first class: friendly, efficient & very welcoming. However there were issues that prevent a perfect score from us. We had a junior suite & it was very tired: scuff marks on the walls & a hole in the bed. There was also an ant infestation, & I’m not talking about a few ants, I’m talking about thousands of them on the work surface & in the bathroom. This was dealt with very effectively by the hotel, with no drama. This wonderful hotel is in the centre of the art district & yet there was just one picture on the wall as you entered, the rest of the room was bare. The rings need an update d& then it would be perfect & we would certainly recommend this hotel & we are very happy to stay here again in the future.
Wonderful morning view from our room
Scuff marks on the walls
Very old bed with a hole in it
Bland room with zero art work
Glenn, 2-night family trip
Verified Hotels.com guest review

6/10 Good

This is either a good 3-star or a mediocre 4-star. Not even close to 5-star. Front desk is very friendly and service oriented, but the rest of the hotel staff is not. The property is a maze and difficult to move around. Room is far away from the front desk (while being very close if you drew a straight line). In the positive side, the room was spacious. Overall very average experience.
Miguel, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent room and amenities in a perfect location.
Martin, 1-night family trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Regina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mariya, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hidden Gem
Fantastic last minute find. The pictures don't do it justice, this has to be one of the best hotels in the area. The Citadela is a historic grand luxury experience, full of art and character. Right on the Marina. Utterly beautiful.
Alex, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

meridith, 3-night trip
Verified Expedia guest review